background image

QUESTIONS OR COMMENTS?

SAMSUNG ELECTRONICS CO.,LTD.

No.501 Suhong East Road,Suzhou Industrial Park,Jiangsu Province,P.R.China

SUZHOU SAMSUNG ELECTRONICS CO.,LTD EXPORT

No.218 Jiepu Road,Suzhou Industry Park,Jiangsu Province,P.R.China

Samsung Electronics

Service Department

PO Box 12987, Blackrock, Co. Dublin. Ireland

or

Blackbushe Business Park, Yateley, GU46 6GG. UK

COUNTRY 

CALL 

OR VISIT US ONLINE AT 

AUSTRIA

0800-SAMSUNG (0800-7267864)
[Only for KNOX customers] 0800 400848
[Only for Premium HA] 0800-366661
[Only for Dealers] 0810-112233
[Only for E-Store] 0800 100 232

www.samsung.com/at/support

BELGIUM

02-201-24-18

www.samsung.com/be/support (Dutch)
www.samsung.com/be_fr/support 

(French)

BOSNIA

055 233 999

www.samsung.com/support

BULGARIA

*3000 Цена в мрежата
0800 111 31 , Безплатна телефонна линия

www.samsung.com/bg/support

CROATIA

072 726 786

www.samsung.com/hr/support

CZECH

800 - SAMSUNG (800-726786)

www.samsung.com/cz/support

DENMARK

707 019 70

www.samsung.com/dk/support

FINLAND

030-6227 515

www.samsung.com/fi/support

FRANCE

01 48 63 00 00

www.samsung.com/fr/support

GERMANY

06196 77 555 66 *HHP
06196 77 555 77 *OTH

www.samsung.com/de/support

CYPRUS

8009 4000 only from landline,  toll free

www.samsung.com/gr/support

GREECE

80111-SAMSUNG (80111 726 7864) only from land line 

(+30) 210 6897691 from mobile and land line

HUNGARY

0680SAMSUNG (0680-726-7864)

www.samsung.com/hu/support

ITALIA

800-SAMSUNG (800.7267864)

www.samsung.com/it/support

LUXEMBURG

261 03 710

www.samsung.com/support

MONTENEGRO 020 405 888

www.samsung.com/support

SLOVENIA

080 697 267 (brezplačna številka)

www.samsung.com/si/support

NETHERLANDS 088 90 90 100

www.samsung.com/nl/support

NORWAY

21629099

www.samsung.com/no/support

POLAND

801-172-678* lub +48 22 607-93-33*
Dedykowana infolinia do obsługi zapytań 

dotyczących telefonów komórkowych: 
801-672-678* lub +48 22 607-93-33*
* (opłata według taryfy operatora)

www.samsung.com/pl/support

PORTUGAL

808 20 7267

www.samsung.com/pt/support

ROMANIA

*8000 (apel in retea)
08008-726-78-64 (08008-SAMSUNG) Apel 

GRATUIT

www.samsung.com/ro/support

SERBIA

 011 321 6899

www.samsung.com/rs/support

SLOVAKIA

0800 - SAMSUNG(0800-726 786)

www.samsung.com/sk/support

SPAIN

0034902172678
[HHP] 0034902167267

www.samsung.com/es/support

SWEDEN

0771 726 786

www.samsung.com/se/support

SWITZERLAND 0848 726 78 64 (0800-SAMSUNG)

www.samsung.com/ch/support 

(German)
www.samsung.com/ch_fr/support 

(French)

U.K

0330 SAMSUNG (7267864)

www.samsung.com/uk/support

IRELAND (EIRE) 0818 717100

www.samsung.com/ie/support

LITHUANIA

8-800-77777

www.samsung.com/lt/support

LATVIA

8000-7267

www.samsung.com/lv/support

ESTONIA

800-7267

www.samsung.com/ee/support

RUSSIA

8-800-555-55-55 (VIP care 8-800-555-55-88)

www.samsung.com/ru/support

GEORGIA

0-800-555-555

www.samsung.com/support

ARMENIA

0-800-05-555

www.samsung.com/support

AZERBAIJAN

0-88-555-55-55

www.samsung.com/support

KAZAKHSTAN

8-10-800-500-55-500(GSM: 7799, VIP care 7700)

www.samsung.com/support

UZBEKISTAN

00-800-500-55-500 (GSM: 7799)

www.samsung.com/support

KYRGYZSTAN

00-800-500-55-500 (GSM: 9977)

www.samsung.com/kz_ru/support

TAJIKISTAN

8-10-800-500-55-500 (GSM: 8888)

www.samsung.com/support

MONGOLIA

1800-25-55

www.samsung.com/support

BELARUS

810-800-500-55-500

www.samsung.com/support

UKRAINE

0-800-502-000

www.samsung.com/ua/support (Ukrainian)
www.samsung.com/ua_ru/support (Russian)

COUNTRY 

CALL 

OR VISIT US ONLINE AT 

MOLDOVA

0-800-614-40

www.samsung.com/support

U.A.E

800-SAMSUNG (800 - 726 7864)

www.samsung.com/ae/support (English)
www.samsung.com/ae_ar/support (Arabic)

OMAN

800-SAM CS (800-72627)

KUWAIT

183-CALL (183-2255)

BAHRAIN

8000-GSAM (8000-4726)

QATAR

800-CALL (800-2255) 

EGYPT

08000-726786
16580

www.samsung.com/eg/support

ALGERIA

3004

www.samsung.com/n_africa/support

PAKISTAN

0800-Samsung (72678) 

www.samsung.com/pk/support

TUNISIA

80 1000 12 

www.samsung.com/n_africa/support

JORDAN

0800-22273
06 5777444

www.samsung.com/Levant/support

SYRIA

962 5777444

Lebanon

1299

Iraq

80010080

IRAN

021-8255 [CE]
021-42132 [HHP]

www.samsung.com/iran/support

MOROCCO

080 100 2255

www.samsung.com/n_africa/support

SAUDI ARABIA  (+966) 8002474357 (800 24/7 HELP)

www.samsung.com/sa_en/support(English)
www.samsung.com/sa/support(Arabic)

TURKEY

444 77 11

www.samsung.com/tr/support

Israel

*6963

www.samsung.com/il/support/

ARGENTINA

0800-555-SAMSUNG(7267) 

www.samsung.com/ar

URUGUAY

0800-SAMS(7267)

www.samsung.com/uy

PARAGUAY

0800-11-SAMS(7267)

www.samsung.com/py

BRAZIL

0800-124-421 (Demais cidades e regiões)
4004-0000 (Capitais e grandes centros)

www.samsung.com/br/support

CHILE

800-SAMSUNG(726-7864)
[HHP] 02-24828200

www.samsung.com/cl/support

BOLIVIA

800-10-7260

www.samsung.com/cl/support

COLOMBIA

Bogotá en el 600 12 72
Sin costo en todo el pais 01 8000 112 112
Y desde tu celular #726

www.samsung.com/co/support

COSTA RICA

00-800-1-SAMSUNG (726-7864)

www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support 

(English)

DOMINICAN 

REPUBLIC

1-809-200-7264

ECUADOR

1-800-SAMSUNG (72-6786)

EL SALVADOR

8000-SAMSUNG (726-7864)

GUATEMALA

1-800-299-0033

HONDURAS

800-2791-9111

JAMAICA

1-800-SAMSUNG (726-7864)

www.samsung.com/latin_en/support 

(English)

MEXICO

01-800-SAMSUNG(726-7864)

www.samsung.com/mx/support

NICARAGUA

001-800-5077267

www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support 

(English)

PANAMA

800-0101

PUERTO RICO

1-800-682-3180

TRINIDAD & 

TOBAGO

1-800-SAMSUNG(726-7864)

PERU

080077708 Desde teléfonos fijos, públicos 

o celulares

www.samsung.com/pe/support

VENEZUELA

0-800-SAMSUNG (726-7864)

www.samsung.com/latin/support 

(Spanish)
www.samsung.com/latin_en/support 

(English)

AUSTRALIA

1300 362 603 (Other)
1300 425 299 (HHP)

www.samsung.com/au/support

PHILIPPINES

Only for HHP PRODUCT :
02-422-2177 [ Standard Landline ]

OTH PRODUCT :
1-800-10-726-7864 [ PLDT Toll Free ]
1-800-8-726-7864 [ Globe Landline and Mobile ]
02-422-2111 [ Standard Landline ]

www.samsung.com/ph/support

SINGAPORE

1800 7267864 | 1800-SAMSUNG (Other)
1800 4252997 | 1800-GALAXYS  (HHP)

www.samsung.com/sg/support

Summary of Contents for AM015JNVDKH

Page 1: ......

Page 2: ...e collection systems Thismarkingontheproduct accessoriesorliteratureindicatesthattheproductanditselectronicaccessories e g charger headset USBcable shouldnotbe disposedofwithotherhouseholdwasteattheen...

Page 3: ...eration 15 Timer Setting the On Off timer 18 Setting the good sleep mode 20 Options Using theTurbo function 22 Using the Purity function 23 Settings Selecting an indoor unit 24 Selecting a blade 24 Ot...

Page 4: ...k FOR INSTALLATION WARNING Use the power line with the power specifications of the product or higher and use the power line for this appliance only In addition do not use an extension line Extending t...

Page 5: ...lt in abnormal vibrations noise or problems with the product Install the draining hose properly so that water is drained correctly Failing to do so may result in water overflowing and property damage...

Page 6: ...se contact your nearest service center Failing to do so may result in problems with the product water leakage electric shock or fire A delivery service for the product is not provided If you reinstall...

Page 7: ...oblems with the product FOR USING WARNING Do not place an object near the outdoor unit that allows children to climb onto the machine This may result in children seriously injuring themselves Do not u...

Page 8: ...is may result in electric shock Do not spray volatile material such as insecticide onto the surface of the appliance As well as being harmful to humans it may also result in electric shock fire or pro...

Page 9: ...e shall not be made by children without supervision FOR CLEANING WARNING Do not clean the appliance by spraying water directly onto it Do not use benzene thinner or alcohol to clean the appliance This...

Page 10: ...matically and restarted only after the defrost cycle is completed Type Description Against cold air The internal fan will be off to prevent cold air when the heat pump is heating Defrost cycle The int...

Page 11: ...arts Display Power button Remote controller receiver Turbo indicator Timer Auto clean indicator Power indicator Air filter Air flow blade upanddown Air flow blade leftandright Air intake Room temperat...

Page 12: ...he air conditioner on or off Temperature Adjusts the temperature Options Selects options during operation Direction Moves to select and set an option Fan speed Adjusts the fan speed Air flow direction...

Page 13: ...on the remote controller theTimer Options and Settings set before turning off the remote controller are cancelled However the fan direction does not change NOTE Battery changing time When the battery...

Page 14: ...n the indoor unit display clean the filter and press the Settings or Settings Filter Reset blinking SET button Beep off To silence the beep sound press the Settings or Settings Beep blinking SET butto...

Page 15: ...e fan may not commence immediately to avoid generating a cold breeze f f During the Heat mode defrost operation may be performed to remove the frost formed on the outdoor unit When the frost is remove...

Page 16: ...n be adjusted by 1 C 1 F within the range of 18 C 65 F 30 C 86 F Cool Temperature can be adjusted by 1 C 1 F within the range of 18 C 65 F 30 C 86 F Dry Temperature can be adjusted by 1 C 1 F within t...

Page 17: ...own or left and right while the air conditioner is turned on Remote controller display f f When the blade reaches the desired position press the or button one more time to set the air flow direction T...

Page 18: ...r display On timer setting will be cancelled if you don t press the SET button within 10 seconds after setting the time Therefore check for the On indicator on the remote controller display Cancel f f...

Page 19: ...button set the timer to press the SET button Only the latest setting timer will be applied between the OffTimer and good sleep off timer functions NOTE Combining On timer and Off timer When the air c...

Page 20: ...t from minimum 30 minutes to maximum 12 hours Default time setting for the good sleep mode is 8 hours 3 Press the SET button to complete the good sleep mode setting indicator and the set time of the g...

Page 21: ...ideal temperature If the set temperature is too low you may feel cold during sleep or catch a cold Optimal operation hour of good sleep mode is 8 hours Therefore if the time is set too short or long...

Page 22: ...remote controller display andTurbo function will operate for 30 minutes Cancel f f Press the Options button press the or Options button to make the Turbo indicator blink and press the SET button Turb...

Page 23: ...operates with MR EH00 MR EH00U model only If the purity function is selected additionally in fan mode the temperature cannot be adjusted When the air conditioner and the purity function are turned on...

Page 24: ...ng indoor zone Reference installation manual 02 series installation option Selecting a blade You can select and operate individual blades out of 4 blades When the air conditioner is turned on Remote c...

Page 25: ...he panel When you use the micro fiber cloth slightly dampen the cloth and remove any debris on the cloth to avoid scratches Make sure to turn off the power of the indoor unit and cut off the power sup...

Page 26: ...Insert the Air filter back in its original position Dry the Air filter in a ventilated area Clean the Air filter with a vacuum cleaner or soft brush If dust is too heavy rinse it with running water Cl...

Page 27: ...ich are in the top of the Air filter into the main body Air filter 2 There s one hook in both side of the filter press the surface of the Air filter softly and get the hooks into the main body 3 Press...

Page 28: ...filter 1 Clean the condensate drain pan 2 Thoroughly clean the heat exchanger 2 Clean the cross fan 2 Clean the condensate drain pipe 2 Replace the remote controller batteries 1 Outdoor unit Clean th...

Page 29: ...ckiftheAirfilterisblockedbydirt Ifthereisalotofduston theAirfilter cooling heating performancemaydecrease Clean themfrequently Checkiftheoutdoorunitiscoveredorinstalledneartheobstacle Takethecoveroffa...

Page 30: ...llblinking contacttheservicecenter Odorspermeatein theroomduring operation Checkiftheapplianceisrunninginasmokyarea Ventilatethe roomoroperatetheairconditionerinFanmodefor1 2hours Wedonotusesmellycomp...

Page 31: ...AM036JNVDKH 826 275 260 9 8 AM045JNVDKH 826 275 260 9 8 AM056JNVDKH 1063 317 294 14 6 AM071JNVDKH 1063 317 294 14 6 AM082JNVDKH 1063 317 294 14 6 AM015JNADKH 750 250 242 7 9 AM022JNADKH 750 250 242 7...

Page 32: ...rmine the positions of the wooden uprights to be attached to the window frame 2 Attach the wooden uprights to the window frame giving attention to the weight of the indoor unit 3 Attach the installati...

Page 33: ...three times to the end of the indoor unit with the absorbent pad 20mm interval 3 Wind the pipe assembly cable and drain hose with insulation tape 4 Place the bundle the pipe assembly cable and drain...

Page 34: ...ix the end of the drain hose tightly with a clamp 4 When extending the Drain Hose hold the end of Drain Hose and Extended Hose rotate and insert the drain hose into Extended hose for 40 45 mm Make sur...

Page 35: ...nly when it is necessary 1 Detach the rubber cap with the pliers 2 Detach the drain hose by pulling it and turning to the left 3 Insert the drain hose by fixing it with the screw into the groove of th...

Page 36: ...andard dimension mm Allowance mm Min 1 5 4 6 6 0 2 3 4 0 3 0 2 1 7 0 2 4 1 6 16 4 3 0 2 0 0 7 4 8 2 5 4 6 6 0 2 4 2 0 3 0 2 2 3 0 2 6 6 17 5 4 3 0 2 0 0 8 4 8 5 4 4 9 5 0 2 5 6 0 3 0 2 3 4 0 2 6 5 20...

Page 37: ...IEC 57 CENELEC H05RN F or IEC 60245 IEC 66 CENELEC H07RN F The capacity of ELCB or MCCB ELB X A 1 25 X 1 1 X Ai T X The capacity of ELCB or MCCB ELB T Ai Sum of Rating currents of each indoor unit T...

Page 38: ...11 SEG12 0 X X X X X 1 X X X X X SEG13 SEG14 SEG15 SEG16 SEG17 SEG18 SEG19 SEG20 SEG21 SEG22 SEG23 SEG24 2 X X X X X 3 X X X X X On SEG1 12 Off SEG13 24 On Auto Auto Off The procedure of option settin...

Page 39: ...be selected in rotation On Dry On Dry 6 Setting Fan mode Press Mode button to be changed to FAN mode in the ON status On Fan 7 Setting SEG9 SEG10 option Press Low Fan button to enter SEG9 value Press...

Page 40: ...ess the button will be selected in rotation Off Fan Off Fan 18 Setting Heat mode Press Mode button to be change to HEAT mode in the OFF status Off Heat 19 Setting SEG23 SEG24 mode Press Low Fan button...

Page 41: ...n Details Indication Details Indication Details Indication Details Indication Details 0 A 0 No Main address 0 9 100 digit 0 9 10 digit 0 9 Aunit digit 1 Main address setting mode Option SEG7 SEG8 SEG9...

Page 42: ...al heater On or Off signal S Plasma ion Buzzer Number of hours using filter SEG19 SEG20 SEG21 SEG22 SEG23 SEG24 3 Individual control of a remote controller Heating setting compensation Removing conden...

Page 43: ...Details Indication Details Indication Details Indication Details Useof External room temperature sensor Minimizingfan operationwhen thermostatisoff 0 2 0 Disuse 0 Disuse Disuse 0 Disuse 0 Disuse 1 Us...

Page 44: ...ingcompensation Removing condensatedwaterinheatingmode EEVStepofstopped unitduringoilreturn defrostmode Motiondetectsensor Remote Controller Display Off Dry Off Fan Off Fan Off Heat Indication andDeta...

Page 45: ...e modular system scapacity kW 2 thetotalofone modular system scapacity BTU h 6800 ex Outdoorcapacity28kW 28 2 14 Thetotalnumberofwall mountedindoorunitswithEEVIntegratedinone modular system ismorethan...

Page 46: ...5 2 5 C 5 3 5 C 6 3 C 6 3 C 6 4 C 7 3 5 C 7 3 5 C 7 4 5 C Option SEG7 SEG8 SEG9 SEG10 SEG11 SEG12 Explanation PAGE WhensettingSEG3 Standardformode changingCooling Heatingmode WhensettingSEG3 Timerequi...

Page 47: ...donatthesametimeastheheatingthermostat ison andturnedoffwhentheheatingthermostatisoff e g 2 Setting02seriesSEG15 2 Setting05seriesSEG18 A Roomtemp settemp f heatingcompensationtemp Externalheateristur...

Page 48: ...OffstatusismaintainedduringthetimewithSEG9 A SetwithSEG4 B SetwithSEG5 C SetwithSEG6 D SetwithSEG8 Cooling Thermo Off Heating Thermo Off Cooling Thermo On Heating Thermo On B C D Ts A c a Temp d b Sta...

Page 49: ...G4 SEG5 SEG6 Explanation PAGE MODE Theoptionmodeyou wanttochange Thetens digitofan optionSEGyouwill change Theunitdigitofan optionSEGyouwill change Changedvalue Indication 0 D 2 1 7 1 When changing a...

Page 50: ...800 500 55 500 GSM 7799 VIPcare7700 www samsung com support UZBEKISTAN 00 800 500 55 500 GSM 7799 www samsung com support KYRGYZSTAN 00 800 500 55 500 GSM 9977 www samsung com kz_ru support TAJIKISTA...

Page 51: ...youforpurchasingthisSamsungproduct To receive more complete service please register your product at www samsung com register This manual is made with 100 recycled paper AM JNVD Series AM JNAD Series A...

Reviews: