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Samsung AM***NN4*CH Series, Installation Manual

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Samsung AM***NN4*CH Series Installation Manual Download Page 37

37

English

Appendix

Troubleshooting

Abnormal condition

Error code

LED Display

Operation

Defrost

Timer

Filter

Error on indoor temperature sensor (Short or Open)

E121

X

X

X

1. Error on Eva-in sensor (Short or Open)

E122

X

X

2. Error on Eva-out sensor (Short or Open)

E123

3. Discharge sensor error (Short or Open)

E126

Indoor fan error

E154

X

X

X

1. Error on outdoor temperature sensor (Short or Open)

E221

X

X

2. Error on cond sensor

E237

3. Error on discharge sensor

E251

Other outdoor unit sensor error that is not on the above list

1.  When there is no communication between the indoor∙outdoor units 

for 2 minutes

E101

X

X

2. Communication error received from the outdoor unit

E102

3. 3 miniute tracking error on outdoor unit

E202

4.  Communication error after tracking due to unmatching number of 

installed units

E201

5. Error due to repeated communication address

E108

6. Communication address not confirmed

E109

Other outdoor unit communication error that is not on the above list
Self diagnosis error display

X

1. Error due to opened EEV (2nd detection)

E151

2. Error due to closed EEV (2nd detection)

E152

3. Eva in sensor is detached

E128

4. Eva out sensor is detached

E129

5. Thermal fuse error (Open)

E198

Appendix

Summary of Contents for AM***NN4*CH Series

Page 1: ...Airconditioner Installation manual AM NN4 CH Thank you for purchasing this Samsung air conditioner Before operating this unit please read this manual carefully and retain it for future reference ...

Page 2: ...urging inert gas from the indoor unit Step 6 Cutting and flaring the pipes Step 7 Connecting the assembly pipes to the refrigerant pipes Step 8 Performing the gas leak test Step 9 Insulating the refrigerant pipes Step10 Installing the drain hose and drain pipe Step11 Performing the drainage test Step12 Connecting the power and communication cables Step13 Optional Extending the power cable Step14 S...

Page 3: ...n designed the indoor unit is not suitable to be installed in areas used for laundry Do not use the units if damaged If problems occur switch the unit off and disconnect it from the powersupply In orderto prevent electric shocks fires orinjuries always stop the unit disable the protection switch and contact SAMSUNG s technical support if the unit produces smoke if the powercable is hot ordamaged o...

Page 4: ... lines Always verify that the cut off and protection switches are suitably dimensioned Verify that the airconditioneris connected to the power supply in accordance with the instructions provided in the wiring diagram included in the manual Always verify that electric connections cable entry section of leads protections are compliant with the electric specifications and with the instructions provid...

Page 5: ...nit must be installed such that it is beyond public access and is not touchable by users Rigid wall without vibration Where it is not exposed to direct sunshine Where the airfilter can be removed and cleaned easily Do not install the airconditionerin following places Place where there is mineral oil orarsenic acid Resin parts flame and the accessories may drop orwatermay leak The capacity of the h...

Page 6: ...40 X 840 X 204 33 07X33 07X11 34 840 X 840 X 288 33 07X33 07X11 34 840 X 840 X 288 33 07X33 07X11 34 840 X 840 X 288 Netweight lb kg 33 07 15 33 07 15 33 07 15 33 07 15 40 79 18 5 40 79 18 5 40 79 18 5 Liquid pipe connection inch mm 1 4 6 35 1 4 6 35 1 4 6 35 3 8 9 52 3 8 9 52 3 8 9 52 3 8 9 52 Gas pipe connection inch mm 1 2 12 7 1 2 12 7 1 2 12 7 5 8 15 88 5 8 15 88 5 8 15 88 5 8 15 88 Drain hos...

Page 7: ...the ceiling when temperature is over 80 6 F 27 C and humidity is over 80 you must apply an extra10 mm thick polyethylene insulation or a similar type of insulation to the body of the indoor unit Cut away the part where pipes are pulled out for the insulating work D A E B C Insulate the end of the pipe and some curved area by using separate insulator NOTE A Reference for the outer circumference of ...

Page 8: ...rt the weight of the indoor unit Before hanging the unit test the strength of each attached suspension bolt If the length of the suspension bolt is more than 4 92 ft 1 5 m you are required to prevent vibration 4 Screw eight pairs of nuts and washers to the suspension bolts making space for hanging the indoor unit CAUTION You must install all of the suspension rods It is important to leave sufficie...

Page 9: ... ready to connect the piping Step 6 Cutting and flaring the pipes 1 Make sure that you have the required tools available pipe cutter reamer flaring tool and pipe holder 2 If you wish to shorten the pipes cut them with a pipe cutter ensuring that the cut edge remains at a 90 angle to the side of the pipe Refer to the illustrations below for examples of edges cut correctly and incorrectly Pipe cutte...

Page 10: ...of the pipe falling onto the floor and to improve the efficiency of the unit 3 Cut off any excess foam insulation 4 Make sure that there are no cracks orwaves on the bent area 5 It would be necessary to double the insulation thickness 0 39 inch 10 mm ormore to prevent condensation even on the insulatorwhen if the installed area is warm and humid 6 Do not use joints or extensions for the pipes conn...

Page 11: ...nd the environment 2 Wind insulating tape around the pipes and drain hose avoiding compressing the insulation too much Insulation cover pipe Insulation pipe Besuretooverlaptheinsulation Indoor unit CAUTION Be sure to wrap insulation tightlywithout any gaps 3 Finish wrapping insulating tape around the rest of the pipes leading to the outdoor unit 4 The pipes and electrical cables connecting the ind...

Page 12: ...tion condition Ceilings frequently exposed to moisture and cooling are not covered For example pipes installed at a corridor of a dormitory and studio or near an exit that opens and closes frequently Places where the pipes are installed that are highly humid due to a lack of ventilation Refrigerant pipe before EEV kit and MCU orwithout EEV kit and MCU You can contact the gas side and liquid side p...

Page 13: ...ing Do not apply force to the piping on the unit side when connecting the drain hose The hose should not be allowed to hang loose from its connection to the unit Fasten the hose to a wall frame or other support as close to the unit as possible Support pieces 1 to 1 5 m 1 100 or more Ceiling Install horizontally Indoor unit Be horizontal Flexible hose Max allowable axis gap Indoor unit Max 20 mm Ma...

Page 14: ...kage c Check the leak test at the part where the adhesive for the flexible hose and the drian pipe is used CAUTION The leak test must be performed for at least 24 hours 2 Check the condensed water drainage a Pour about 2 liters of water into the indoor unit drain pan as shown in the picture b When the electric cable connection is completed Turn on the indoor unit and outdoor unit Operate in the Co...

Page 15: ...iary circuit breaker ELCB MCCB ELB should be considered more capacity if many indoor units are connected from one breaker Connect F3 F4 for communication to the communication cable of the wired remote control Tighten the electric wires with a propertool within the torque limit to connect and fix them firmly and then organize the wires to prevent outside pressure being exerted on the covers and oth...

Page 16: ...ol Selecting the crimping terminal lug 1 Select the crimping terminal lug based on the norminal dimension of the power cable 2 Cover the connection part of the power cable and crimping terminal lug to insulate it Silver solder F E L D d1 B d 2 t B 2 R Outdoor Unit Wired Remote Control Indoor Unit1 Indoor Unit 2 Indoor Unit 3 EEV kit Indoor Unit 4 Indoor Unit 5 Indoor Unit 6 ELB Essential Installat...

Page 17: ...10 voltage drop among indoor units n Coef 35 6 Lk ik 10 of inputvoltage V 1000 Ak k 1 NOTE Coef 1 55 Lk Distance among each indoor unit m Ak Power cable specification mm2 ik Running current of each unit A Norminal dimensions forcable inch mm Norminal dimensions forscrew inch mm B D d1 E F L d2 t Standard dimension inch mm Allowance inch mm Standard dimension inch mm Allowance inch mm Standard dime...

Page 18: ...powersupplymustbe incorporatedinthefixedwiring 0 12inch 3mm You must keep the cable in a protection tube Maximum length of power cables are decided within 10 of power drop If it exceeds you must consider another power supplying method The circuit breaker MCCB ELB should be considered more capacity if many indoor units are connected from one breaker Use round pressure terminal for connections to th...

Page 19: ...e it is firmly pressed Compress it 4 times 5 mm Compress it 4 times 5 mm Method 1 Method 2 5 Wrap it with the insulation tape twice or more and position your contraction tube in the middle of the insulation tape Three or more layers of insulation are required Method 1 Method 2 Insulation tape 35 mm 40 mm Insulation tape 6 Apply heat to the contraction tube to contract it Contraction tube 7 After t...

Page 20: ...ries from the remote control and then insert them again b While holding down the High Temp and Low Temp buttons simultaneously insert the batteries into the remote control c Make sure that you are entered to the mode for setting the options 2 Set the option values CAUTION The total number of available options are 24 SEG1 to SEG24 Because SEG1 SEG7 SEG13 and SEG19 are the page options used by the p...

Page 21: ...2 Press the Mode button Cool and On appear on the remote control display 3 Set the SEG4 and SEG5 values a Set the SEG4 value by pressing the Low Fan button repeatedly until the value you want to set appears on the remote control display SEG4 b Set the SEG5 value by pressing the High Fan button repeatedly until the value you want to set appears on the remote control display When you press the Low F...

Page 22: ...e SEG10 value by pressing the High Fan button repeatedly until the value you want to set appears on the remote control display When you press the Low Fan or High Fan button values appear in the following order SEG10 8 Press the Mode button Heat and On appear on the remote control display 9 Set the SEG11 and SEG12 values a Set the SEG11 value by pressing the Low Fan button repeatedly until the valu...

Page 23: ...g the Low Fan button repeatedly until the value you want to set appears on the remote control display SEG16 b Set the SEG17 value by pressing the High Fan button repeatedly until the value you want to set appears on the remote control display When you press the Low Fan or High Fan button values appear in the following order SEG17 14 Press the Mode button Dry and Off appear on the remote control di...

Page 24: ... you want to set appears on the remote control display When you press the Low Fan or High Fan button values appear in the following order SEG22 18 Press the Mode button Heat and Off appear on the remote control display 19 Set the SEG23 and SEG24 values a Set the SEG23 value by pressing the Low Fan button repeatedly until the value you want to set appears on the remote control display SEG23 b Set t...

Page 25: ...tton on the remote control twice Make sure that this command is received by the indoor unit When it is successfully received you can hear a short sound from the indoor unit If the command is not received press the Power button again 5 Check whether the air conditioner operates in accordance with the option values you have set a Reset the indoor unit by disconnecting and then reconnecting the power...

Page 26: ...Help From SEG13 to SEG18 is for setting MCU address MCU models that can set address MCU S NEK2N MCU S4NEK3N MCU S1NEK1N Option No foran indoorunit address 0AXXXX 1XXXXX 2XXXXX 3XXXXX Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 Function Page Mode Setting main address 100 digit of an indoor unit address 10 digit of an indoor unit address The single digit of an indoor unit Indication and details Indication ...

Page 27: ...value for the SEG11 or SEG12 You cannot set the SEG11 or SEG12 to F value at the same time If the indoor unit is connected to the MCU you can set the SEG15 18 Ex If you want to set the indoorunit to A port of MCU 1 0A0000 100000 20101A 30000 Setting the indoorunit installation option suitable forthe condition of each installation location 1 Make sure that the power is supplied to the indoor unit I...

Page 28: ...d with 3 minute delay If you set the Maximum filter usage time SEG18 option to a value other than 2 and 6 it is automatically set to 2 1000 hours If you set an option to a value that is out of range specified above the option is automatically set to 0 by default The SEG5 option Use of central control is set to1 Use by default Therefore you don t need to set the SEG5 option additionally Note that e...

Page 29: ...ting 2 4 Disuse Use Cooling 2 1 RPM compensation 5 Use Use Cooling 2 4 Use 10min 1 6 Disuse Use Heating Cooling 2 1 Use 7 Use Use Heating Cooling 2 8 Disuse Use CoolingUltra LowFan 2 2 Highceiling KIT 4way modelonly 6 Use 30min 1 9 Use Use CoolingUltra LowFan 2 A Disuse Use Heating Cooling UltraLowFan 2 B Use Use Heating Cooling UltraLowFan 2 Option SEG7 SEG8 SEG9 SEG10 SEG11 SEG12 Explanation PAG...

Page 30: ...gmode AdjustedEEVstepof stoppedunitduring oilreturn defrost mode Motiondetectsensor Indicationand Details Indication Details Indication Details Indication Details Indication Details Indication Details HeatingSetting Compensation RemovingCondensate WaterinHeatingMode 3 0or1 channel1 0 Default Disuse 0 Default 0 Disuse 1 35 6 F 2 C Disuse 1 Turnoutin30min withoutmotion 2 channel2 2 41 F 5 C Disuse 2...

Page 31: ...terfinishing the cooling mode the condensate water in the drain pan becomes watervapor by the heat of the indoor unit heat exchanger Since the watervapor might be condensed on the indoor unit which may fall into a living space use this function to get rid of the water vapor out of the indoor unit by operating the fan for maximum 20 minutes even when the indoor unit is turned off after cooling mode...

Page 32: ...2 C 3 34 7 F 1 5 C 3 34 7 F 1 5 C 3 36 5 F 2 5 C 4 35 6 F 2 C 4 35 6 F 2 C 4 37 4 F 3 C 2 Use Cooling onlyindoor unitforHR 5 36 5 F 2 5 C 5 36 5 F 2 5 C 5 38 3 F 3 5 C 6 37 4 F 3 C 6 37 4 F 3 C 6 39 2 F 4 C 7 38 3 F 3 5 C 7 38 3 F 3 5 C 7 40 1 F 4 5 C Option SEG7 SEG8 SEG9 SEG10 SEG11 SEG12 Explanation PAGE When setting SEG3 Standardformode change Cooling Heating When setting SEG3 Time requiredfor...

Page 33: ...utes B 40 1 F 4 5 C 20 minutes C 42 8 F 6 0 C No delay D 42 8 F 6 0 C 10 minutes E 42 8 F 6 0 C 20 minutes Option SEG19 SEG20 SEG21 SEG22 SEG23 SEG24 Explanation PAGE Forcing FAN Operation forHeating and Cooling Indication and Details Indication Details Indication Details Cooling Fan Setting Heating Fan Setting 3 0 Disuse Disuse 1 Disuse Use Fan User setting 2 Disuse Use Fan High 3 Disuse Use Fan ...

Page 34: ... Room temp set temp f heating compensation temp External heater is turned on when the temperature is maintained as 40 1 F 4 5 C for10 minutes Room temp set temp f heating compensation temp External heater is turned off when the temperature is maintained as 40 1 F 4 5 C 33 8 F 1 C 33 8 F 1 C is the Hysteresis for On Off selection Additional information on SEG 3 4 5 6 8 9 When SEG 3 is set to1 and t...

Page 35: ...Option type 0 to F Tens position value 0 to 9 Units position value 0 to 9 New value 0 to F Example Changing the Buzzer control SEG17 option of the installation options to1 disuse Option SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 Function Page Mode Type of the option to change Tens position of the option number Units position of the option number Newvalue Indication 0 D 2 1 7 1 CAUTION If your indoor units supp...

Page 36: ...Earth conductor connection Correct operation follow the steps below Afterfinishing the installation of the airconditioner you should explain the following to the user Referto appropriate pages in the User s Manual 1 How to start and stop the air conditioner 2 How to select the modes and functions 3 How to adjust the temperature and fan speed 4 How to adjust the airflow direction 5 How to set the t...

Page 37: ...at is not on the above list 1 When there is no communication between the indoor outdoorunits for2 minutes E101 X X 2 Communication errorreceived from the outdoorunit E102 3 3 miniute tracking erroron outdoorunit E202 4 Communication erroraftertracking due to unmatching numberof installed units E201 5 Errordue to repeated communication address E108 6 Communication address not confirmed E109 Otherou...

Page 38: ...tion control E413 13 Compressordown due to lowpressure sensorprevention control_1 E410 14 Simultaneous opening of cooling heating MCU SOLvalve 1st detection E180 15 Simultaneous opening of cooling heating MCU SOLvalve 2nd detection E181 Otheroutdoorunit self diagnosis errorthat is not on the above list Floating Switch 2nd detection E153 X X EEPROM error E162 EEPROM option error E163 Errordue to in...

Page 39: ...39 English Appendix Memo ...

Page 40: ......

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