Solving Common Problems
E-
14
Explanation/Solution
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Check for a power failure.
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Check that the power plug is plugged in tightly.
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Check that the power outlet is not of a poor quality.
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Check that the front panel is closed properly.
Problem
The air cleaner does not
operate.
Before contacting the after-sales service, perform the following simple checks.
This may prevent you from making an unnecessary call and wasting your time and money.
◆
Check whether the front panel was opened during operation.
Press the Power button if you wish to restart the air cleaner.
The air cleaner stops its
operation abruptly.
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Check that the air cleaner is used in places that have
a high level of odor permeating contaminants in the air.
The air cleaner cannot fully function in an environment where the
level of contamination is too high.
◆
Check whether the dirty filters are in the front panel.
Unpleasant odors can be
detected coming from the
air cleaner.
◆
Check whether the air cleaner operates in the Sleep mode.
In the Sleep Mode, the control part automatically diminishes its
brightness to ensure a comfortable sleeping setting.
The brightness of the control
part is too dim.
◆
Check whether the filters in the Washable Filter Section and the
Photocatalyst filter have been cleaned and replaced regularly.
◆
Check that there are no additional contaminants entering the room
through open windows and doors.
The air in the room still feels
unclean.
◆
Contact the service center when the sensor senses contaminants
improperly.
The Clean Level indicator blinks.
◆
Contact the service center when the fan motor operates improperly.
indicator blinks.
