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Samsung 500N - CLP Color Laser Printer, Setup Manual

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Samsung 500N - CLP Color Laser Printer Setup Manual Download Page 176

S

OLVING

 P

ROBLEMS

7.

20

6

Close the two jam covers and go to step 10.

If there is any resistance, and paper does not move 
immediately when you pull, stop pulling and continue to 
step 7.

7

Pull the optional tray2, out of the printer.

8

If you see the jammed paper, remove the paper from the 
printer by gently pulling it straight out.

Summary of Contents for 500N - CLP Color Laser Printer

Page 1: ...COLOR LASER PRINTER Setup Guide...

Page 2: ...g a Parallel Cable 19 Using a USB Cable 20 For Networking Printing 21 Step 6 Turning the Printer On 22 Step 7 Printing a Demo Page 23 Step 8 Changing the Display Language 23 Step 9 Installing the Prin...

Page 3: ...and the Adobe Acrobat Reader program The power cord may be different depending on your country CAUTION This printer weighs 35kg including developer cartridge and cassette Use safe lifting and handlin...

Page 4: ...enough room to open the printer trays covers and allow for proper ventilation Provide the proper environment A firm level surface Away from direct airflow of air conditioners heaters or ventilators F...

Page 5: ...r Output Tray Top Cover Open to install the imaging unit and transfer belt Front Cover Open to replace the waste toner container Left Cover To install the toner cartridges press the top cover release...

Page 6: ...es Wireless Network Antenna Network Port Parallel Port This wireless network port is not supplied with the printer It is an option that must be purchased and installed separately The network port is f...

Page 7: ...ing the handle completely open the left cover until it is at right angles to the main frame CAUTION If the left cover is not completely open the top cover release button does not press 2 Press the top...

Page 8: ...or scissors to open the imaging unit package and tape on the protective paper liner You could damage the surface of the imaging unit To prevent damage do not expose the imaging unit to light for more...

Page 9: ...sponding colors of the slots CAUTION Insert the imaging unit carefully so as not to scratch and damage the surface of the green roller 7 Slide the imaging unit down into the printer until it cannot be...

Page 10: ...e CAUTION Don t use sharp objects such as a knife or scissors to open the transfer belt package You could damage the surface of the transfer belt 10Pinch the transfer belt tention levers on both sides...

Page 11: ...elt and align it with the slots in your printer NOTE Keep the transfer belt level do not turn the transfer belt over otherwise looses toner may be spilled 13Slide the transfer belt down into the print...

Page 12: ...ON If you open the left cover for a few minutes the imaging unit can be exposed to light This causes damage to the imaging unit 15After making sure that the left cover is open close the top cover Make...

Page 13: ...e the surface of the toner cartridges 17Holding both sides of the cartridges gently roll them from side to side to distribute the toner 18Place the toner cartridges on a flat surface as shown and remo...

Page 14: ...sponding positions shown in order of Cyan Magenta Yellow and then Black Using both hands grip the cartridge to insert into the slot Then hold the handle to slide the cartridge in When the toner cartri...

Page 15: ...again to make sure the cartridge colors correspond to those marked on the right hand side Never use force to close the cover NOTE When printing text at 5 coverage you can expect a toner cartridge life...

Page 16: ...can use A4 and letter sized paper To load paper 1 Pull the tray out of the printer 2 Push down on the metal plate until it locks into position 3 Flex the paper sheets back and forth to separate the pa...

Page 17: ...Load paper with the print side facing up Make sure that all four corners are flat in the tray and under the corner brackets as shown below 5 Do not exceed the maximum stack height Overfilling the tra...

Page 18: ...tly against the edge of the paper the guide may bend the paper NOTE If you want to change the paper size in the tray refer to the User s Guide of your printer supplied in the CD ROM 7 Slide the tray b...

Page 19: ...puter requires a certified parallel cable You need to buy a IEEE1284 compliant cable that is within 3m in length 1 Make sure that both the printer and the computer are turned off 2 Plug the parallel p...

Page 20: ...3m in length 1 Make sure that both the printer and the computer are turned off 2 Plug the USB printer cable into the connector on the back of the printer 3 Connect the other end of the cable to the U...

Page 21: ...less network environments you need to install an optional wired wireless network interface card For details about installing the card see the User s Guide of your printer in the CD ROM Using an Ethern...

Page 22: ...ee the User s Guide of your printer You can use the software supplied with the card Refer to the software User s Guide Step 6 Turning the Printer On 1 Plug the power cord into the power receptacle on...

Page 23: ...change the language that is displayed on the control panel take the following steps 1 In ready mode press the Menu button on the control panel until you see Setup on the bottom line of the display 2...

Page 24: ...for Windows 98 Me 2000 XP For details about installing the USB driver see page 25 If you are printing in Linux For information about installing the Linux driver refer to Appendix A in the User s Guide...

Page 25: ...re click in the upper right corner of the box or click Cancel 2 When the language selection window appears select the appropriate language If you can t find the desired language from the screen scroll...

Page 26: ...sung CLP 500 Series and then Samsung CLP 500 Series Driver Maintenance 3 The Samsung CLP 500 Series Driver Maintenance window appears Check Remove and then click Next 4 When you are asked to confirm y...

Page 27: ...inuous facing page zooming in up to 1600 or out up to 12 5 scrolling two up page or article flow You can also print the manual if necessary In Windows 1 Place the CD ROM in the CD ROM drive 2 When the...

Page 28: ...robat Reader on your system or try to read the User s Guide on a Windows system 1 Click the icon at the bottom of the screen When the terminal screen appears type in root local root cd mnt cdrom the C...

Page 29: ...Home Visit us at www samsungprinter com Rev 3 00...

Page 30: ...COLOR LASER PRINTER User s Guide...

Page 31: ...td All rights reserved CLP 500 CLP 500N and Samsung logo are trademarks of Samsung Electronics Co Ltd Centronics is a trademark of Centronics Data Computer Corporation IBM and IBM PC are trademarks of...

Page 32: ...Panel Menus 2 5 Overview of Control Panel Menus 2 6 Information Menu 2 6 Layout Menu 2 7 Printer Menu 2 8 Color Menu 2 9 Setup Menu 2 9 Network Menu 2 12 Chapter 3 Using Print Materials Choosing Pape...

Page 33: ...Extras tab 4 12 About tab 4 13 Using a Favorite Setting 4 13 Using Help 4 14 Chapter 5 Advanced Printing Printing on Both Sides of the Paper 5 2 Scaling Your Document 5 4 Fitting Your Document to a S...

Page 34: ...29 Cleaning the Outside of the Printer 6 29 Cleaning the LSU Inside the Printer 6 30 Cleaning the Inside of the Printer 6 31 Replacement Part 6 38 Chapter 7 Solving Problems Troubleshooting Checklist...

Page 35: ...Properties A 10 Appendix B Using Your Printer on a Network About Sharing the Printer on a Network B 2 Setting Up a Locally Shared Printer B 3 In Windows 95 98 Me B 3 In Windows NT 4 0 2000 XP B 4 Sett...

Page 36: ...er Specifications D 4 Overview D 4 Supported Sizes of Paper D 5 Guidelines for Using Paper D 6 Paper Specifications D 7 Paper Output Capacity D 7 Paper Input Capacity D 7 Printer and Paper Storage Env...

Page 37: ...considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed...

Page 38: ...the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy...

Page 39: ...of 20 cm 8 inches separation between the device and the body for use of a wireless device near the body this does not include extremities This device should be used more than 20 cm 8 inches from the...

Page 40: ...nection to the analogue public switched telephone network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the national PSTNs and compatible PBXs of the European...

Page 41: ...be present embedded in your printer system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for specific cou...

Page 42: ...d examples where use of wireless devices may be restricted or eliminated When in environments where you are uncertain of the sanction to use wireless devices ask the applicable authority for authoriza...

Page 43: ...13...

Page 44: ...14 MEMO...

Page 45: ...1 INTRODUCTION Congratulations on the purchase of your printer This chapter includes Special Features Printer Components...

Page 46: ...white and 5 IPM for color Handle paper flexibly Multi purpose Tray supports letterhead envelopes labels transparencies custom sized materials postcards and heavy paper A 100 sheet Multi purpose Tray...

Page 47: ...sheet tray in your printer This tray reduces how often you have to add paper to the printer A Network interface enables network printing You can add the optional network interface card to CLP 500 CLP...

Page 48: ...e Control Panel see page 2 2 Paper Output Tray Top Cover Open to install the imaging unit and transfer belt Front Cover Open to replace the waste toner container Output Support Tray 1 250 sheet paper...

Page 49: ...CTION 1 5 1 Right View Optional Tray 2 Jam Cover Open to remove jams from Tray 2 Muti purpose Tray Open to load special print materials Right Cover Open to remove paper jams Handle Use it to lift the...

Page 50: ...t This wireless network port is not supplied with the printer It is an option that must be purchased and installed separately The network port is fitted as standard on the CLP 500N CLP 500 users can p...

Page 51: ...2 This chapter describes how to use the printer s control panel This chapter includes Understanding the Control Panel Using Control Panel Menus USING THE CONTROL PANEL...

Page 52: ...n Ready The printer is on line and ready to print If you press On Line Continue the printer switches to off line Offline The printer is off line and cannot print If you press On Line Continue the prin...

Page 53: ...ing When the backlight blinks slowly the printer is receiving data from the computer When the backlight blinks quickly the printer is receiving and printing data Orange On The printer stops printing d...

Page 54: ...is marked with an In menu mode press to scroll through submenu items or setting options Pressing moves you to the next option and pressing sends you back to the previous option Press to cancel the cu...

Page 55: ...of the display 2 Press the Enter button to access the menu 3 Press the scroll button or until the menu item you want displays on the bottom line 4 Press the Enter button to confirm the selected item 5...

Page 56: ...Demo Page Color See page 2 9 Calibration Custom Color NETWORK See page 2 12 Config Network Config TCP IP Get Method IP Address Subnet Mask Gateway Config 802 11b Netware Config Netware IPX Frame Type...

Page 57: ...paper choose the edge as follows Long Edge Flips on the long edge Prints pages to read like a book Short Edge Flips on the short edge Prints pages to read by flipping over like a note pad Select Off t...

Page 58: ...inding from 0 0mm to 10mm Binding position In the portrait orientation appears in the upper line of the page In the landscape orientation appears on the right side of the page Long Binding Set the rig...

Page 59: ...ents Run Now It manually calibrates the printer Custom Color This item allows you to adjust a specific color contrast individually CMYK It allows you to adjust the contrast of the toner in each toner...

Page 60: ...sert the correct paper On If the paper is mismatched an error message displays The printer goes off line for 30 seconds then automatically clears the message and continues printing Jam Recovery This i...

Page 61: ...printed Transfer Belt allows you to check the total number of images printed Fuser Transfer Roll MP Pickroll Tray1 Pickroll Tray2 Pickroll These items are only for the service technians Alarm Shortag...

Page 62: ...u can configure the TCP IP and Netware menus If you select Yes the following options are available Config TCP Netware and Config Netware Config TCP Select whether you want to set the IP address or not...

Page 63: ...5 and then press the Enter button Set the value for the 2nd to the 4th byte the same way Gateway You can set this item only when you set IP Get Method to Static This item lets you enter the gateway ma...

Page 64: ...You can select this item only when you set Config Netware to Yes This item lets you select IPX Frame Type Auto You can set the frame type automatically EN_8022 Select this value to use the IEEE 802 2...

Page 65: ...paper you can use with your printer and how to properly load paper in the different paper trays for the best print quality This chapter includes Choosing Paper and Other Materials Loading Paper Print...

Page 66: ...2 16 43lbs 60 163g m2 bond for the Multi purpose Tray 20 24lbs 75 90g m2 bond for duplex printing Brightness Some papers are whiter than others and produce sharper more vibrant images Surface smoothne...

Page 67: ...e of the same high quality as white photocopy paper The pigments must withstand the printer s fusing temperature of 180 C 356 F for 0 1 seconds without deteriorating Do not use paper with a colored co...

Page 68: ...aper jam See Sizes and Capacities on page 3 2 for acceptable paper capacities for each tray Using Tray 1 The tray Tray 1 can hold a maximum of 250 sheets of plain A4 and letter sized paper You can pur...

Page 69: ...th to separate the pages and then fan them while holding one edge Tap the edge of the stack on a flat surface to even it up 4 Load paper with the print side facing up Make sure that all four corners a...

Page 70: ...er until it lightly touches the side of the stack Do not press the guide too tightly against the edge of the paper the guide may bend the paper NOTE If you want to change the paper size in the tray re...

Page 71: ...1 Lift the paper length guide and place it in the correct position for the paper size you are loading To remove the paper length guide turn it slightly to your right to release the locks on the botto...

Page 72: ...as shown move it toward the paper until it lightly touches the side of the stack Do not push the guide to tightly against the edge of the paper as it may cause the paper to bend Using the Optional Tr...

Page 73: ...u do not normally keep in the paper tray You can load approximately 100 sheets of plain paper 10 envelopes 30 transparencies 10 sheets of card stock or 10 labels at a time Load only one size of print...

Page 74: ...encies hold them by the edges and avoid touching the print side Oils from your fingers can cause print quality problems 3 Load the print material with the print side facing down and against the right...

Page 75: ...r feeding turn the paper around NOTE Make sure that you have not loaded too much print material The print material buckles if you load a stack that is too deep or if you push it in too far 5 When you...

Page 76: ...loading procedure is almost the same as the procedure for loading in the Multi purpose Tray except you load paper sheet by sheet in the Tray send print data to print the first page and press the On Li...

Page 77: ...etails see page 4 7 4 Print the document The display shows a message prompting you to load paper 5 Press the On Line Continue button The printer picks up the print material and prints After one page i...

Page 78: ...are undamaged and are not stuck together Do not feed stamped envelopes Never use envelopes with clasps snaps windows coated linings or self stick adhesives To print on envelopes 1 Open the Multi purpo...

Page 79: ...guide and slide it to the right to touch lightly against the edge of the stack without bending it 5 When you print configure the paper source to MP Tray the paper type to Envelope and the paper size...

Page 80: ...n also cause damage to the printer components Never print on the same sheet of labels more than once or print on a partial sheet of labels Do not use labels that are separating from the backing sheet...

Page 81: ...nt quality problems Only use transparencies recommended for use in laser printers Ensure that transparencies do not have torn edges and are not wrinkled or curled Hold the transparencies by the edges...

Page 82: ...urpose Tray and unfold the paper support 2 Only load transparencies into the Multi purpose Tray They must be loaded with the print side downwards and the top with the white leading edge entering the p...

Page 83: ...details see page 4 7 NOTES To prevent transparencies from sticking together do not let the printed sheets stack up as they are printed out Place transparencies on a flat surface after removing them f...

Page 84: ...n letterhead must be non flammable and should not adversely affect any printer rollers Forms and letterhead should be sealed in moisture proof wrapping to prevent changes during storage Before you loa...

Page 85: ...er The minimum size is 90mm by 140mm 3 5in by 5 5in and the maximum size is 216mm by 356mm 8 5in by 14in Always insert the short edge into the Multi purpose Tray first If you want to print in landscap...

Page 86: ...rd stock 1 Open the Multi purpose Tray and unfold the paper support 2 Load print material only in the Multi purpose Tray with the print side down and the short edge first Slide the guide until it ligh...

Page 87: ...re the paper source to MP Tray the paper type and size in the software application For details see page 4 7 If the size of your print material is not listed in the Size box in the Paper tab click the...

Page 88: ...USING PRINT MATERIALS 3 24 MEMO...

Page 89: ...4 This chapter explains the printing options and common printing tasks This chapter includes Printer Driver Features Printing a Document Printer Settings PRINTING TASKS...

Page 90: ...ts a general overview of features supported by your printer drivers Feature SPL Win9x Me Win2000 XP NT4 0 Color mode Y Y Y Print quality option Y Y Y Poster printing Y Y Y Double sided printing Y Y Y...

Page 91: ...t from the File menu The Print window opens It may look slightly different depending on your application You can select the basic print settings within the Print window These settings include the numb...

Page 92: ...ton cancels only the current job in the printer If more than one print job is in the printer memory you must press the Cancel button once for each job after the job starts printing To stop a print job...

Page 93: ...s window on Windows 98 Notes Most Windows applications will override the settings you specify in the printer driver Change all of the print settings available in the software application first and cha...

Page 94: ...printed on a page Portrait prints across the width of the page letter style Landscape prints across the length of the page spreadsheet style If you want to turn the page upside down select Rotate 180...

Page 95: ...on Copies Copies allows you to choose the number of copies to be printed You can enter up to 999 Size Size allows you to choose the size of the paper loaded in the tray If the required size is not lis...

Page 96: ...ials If you use cotton paper 16lb to 24lb 60 90g m2 such as Gilbert 25 and Gilbert 100 set the paper type to Cotton for the best printing To use recycled paper select Recycled Paper Different Source f...

Page 97: ...roperty Description Resolution You can select the printing resolution by choosing from 1200 dpi Best 600 dpi Normal The higher the setting the sharper the printed characters and graphics The higher se...

Page 98: ...n adjust the tonal range of images by changing the Tone Curve option Color Info This tab contains information about the driver s color conversion system 3 TrueType Options This option is only avaliabl...

Page 99: ...ic content and relatively few TrueType fonts printing performance speed may be enhanced in this setting Darken Text When this option is selected all text in your document prints darker than normal Pri...

Page 100: ...nd letterhead paper See Using Overlays on page 5 13 Output Options Print Order You can set the sequence for the pages to print Select the print order from the drop down list Normal Your printer prints...

Page 101: ...option which is visible on each tab allows you to save the current properties settings for future use To save a Favorites item 1 Change the settings as needed on each tab 2 Enter a name for the item...

Page 102: ...vorites item select it from the list and click Delete You can also restore the printer driver s default settings by selecting Printer Default from the list Using Help Your printer has a help screen th...

Page 103: ...tasks This chapter includes Printing on Both Sides of the Paper Scaling Your Document Fitting Your Document to a Selected Paper Size Printing Multiple Pages on One Sheet of the Paper Printing Posters...

Page 104: ...sides of labels transparencies envelopes or thick paper Paper jamming and damage to the printer may result To use double sided printing you can use only the following paper sizes A4 Letter Legal and...

Page 105: ...rientation 3 From the Duplex Double Sided Duplex section select either Printer Setting None Short Edge or Long Edge 4 Click the Paper tab and select the paper source size and type 5 Click OK and print...

Page 106: ...rom your software application access the printer Properties See page 4 3 2 From the Paper tab select Scale Printing from the Type drop down list 3 Enter the scaling rate in the Percentage input box Yo...

Page 107: ...ful when you want to check the fine details on a small document 1 When you change the print settings from your software application access the printer Properties See page 4 3 2 From the Paper tab sele...

Page 108: ...om your software application access the printer Properties See page 4 3 2 From the Layout tab choose Multiple Pages per Side from the Type drop down list 3 Select the number of pages you want to print...

Page 109: ...r source size and type 6 Click OK and print the document Printing Posters This feature allows you to print a single page document onto 4 9 or 16 sheets of paper for the purpose of pasting the sheets t...

Page 110: ...ge is automatically stretched to cover 4 physical pages Specify an overlap in millimeters or inches to make it easier to pasting the sheets together 4 Click the Paper tab and select the paper source s...

Page 111: ...nge the print settings from your software application access the printer Properties See page 4 3 2 From the Layout tab choose Booklet Printing from the Type drop down list NOTE The booklet printing op...

Page 112: ...ned watermarks that come with your printer and they can be modified or you can add new ones to the list Using an Existing Watermark 1 When you change the print settings from your software application...

Page 113: ...enter up to 40 characters and it displays in the preview window When the First Page Only box is checked the watermark prints on the first page only 4 Select the watermark options You can select the f...

Page 114: ...to edit from the Current Watermarks list to change the watermark message and the options Refer to page 5 11 4 Click Update to save the changes 5 Click Ok Deleting a Watermark 1 When you change the pr...

Page 115: ...mpany s letterhead you need only tell the printer to print the letterhead overlay on your document Creating a New Page Overlay To use a page overlay you must create a new page overlay containing your...

Page 116: ...the destination path if necessary The default is C Formover 6 Click Save The name appears on the Overlay List box 7 Click OK or Yes to finish creating The file is not printed out Instead it is stored...

Page 117: ...3 3 Click the Extras tab 4 Select an overlay from the Overlay drop down list box 5 If the overlay file you want does not appear on the Overlay list click the Edit Overlays button and Load Overlay and...

Page 118: ...ck OK or Yes until the printing starts The selected overlay downloads with your print job and prints on your document NOTE The resolution of the overlay document must be the same as that of the docume...

Page 119: ...omical printing This chapter includes Printing a Configuration Page Replacing the Supplies Managing the Toner Cartridges Replacing the Toner Cartridges Replacing the Waste Toner Container Replacing th...

Page 120: ...ot problems or to verify the installation of optional accessories such as memory or an optional tray To print the configuration page 1 In ready mode press the Menu button on the control panel until yo...

Page 121: ...f individual colors on each page Usage conditions and print patterns may cause results to vary 6 8 Color toner cartridges Replace Color Toner 5 000 pages 6 8 Waste toner container Waste Toner Tank Ful...

Page 122: ...illed cartridge Store the toner cartridges in the same environment as the printer To prevent damage to the toner cartridges do not expose them to light for more than a few minutes Toner Cartridge Life...

Page 123: ...empty Ready Color Low Toner appears on the display The printer can continue to print using the current toner cartridge until the control panel displays a message telling you to replace the cartridge Y...

Page 124: ...left cover for a few minutes the imaging unit can be exposed to light This causes damage to the imaging unit 3 Holding both sides of the toner cartridge gently roll it from side to side to redistribu...

Page 125: ...back into the printer 5 Close the left cover Make sure that the cover is securely latched If you are installed the toner cartridges wrong the left cover will not close properly Check again to make sur...

Page 126: ...to be replaced 1 Turn the printer off then wait a few minutes for the printer to cool 2 Using the handle completely open the left cover until it is at right angles to the main frame and the toner car...

Page 127: ...ge the surface of the toner cartridge 5 Holding both sides of the toner cartridge gently roll it from side to side to distribute the toner 6 Place the toner cartridge on a flat surface as shown and re...

Page 128: ...toner cartridges are correctly installed the yellow and black cartridges are not fully inserted These will be pushed into place when you close the left cover 8 Close the left cover Make sure that the...

Page 129: ...lor Replace the waste toner container when the control panel displays Waste Toner Tank Full Not Install 1 Unlatch the front cover by quickly pressing and releasing it using the depressions at the top...

Page 130: ...as shown below and use them to close the waste toner container 4 Take a new waste toner container out of the package 5 Insert the lower of the new container into place and then push it to make sure th...

Page 131: ...7 Close the front cover Make sure that the cover is securely latched 8 Using the handle completely open the left cover until it is at right angles to the main frame and the toner cartridges are ejecte...

Page 132: ...ging unit when the printer control panel displays Replace Imaging Unit 1 Turn the printer off then wait a few minutes for the printer to cool 2 Using the handle completely open the left cover until it...

Page 133: ...AINING YOUR PRINTER 6 15 6 3 Press the top cover release button to unlatch the top cover and open it all the way 4 Pull the lock levers on each side towards you as shown below to release the transfer...

Page 134: ...the handle lift the transfer belt out of the printer by lightly pulling it towards the left of the printer Set it on a clean flat surface 6 Lift the handle of the used imaging unit and use it to pull...

Page 135: ...g unit package and tape on the protective paper liner You could damage the surface of the imaging unit To prevent damage do not expose the imaging unit to light for more than a few minutes Cover it wi...

Page 136: ...ts in your printer so that the colors on both sides of the imaging unit slide into the corresponding colors of the slots CAUTION Insert the imaging unit carefully so as not to scratch and damage the s...

Page 137: ...transfer belt hold its handle and then align it with the slots inside your printer on each side NOTE Do not turn the transfer belt over If you do this the toner may spill 13Slide the transfer belt dow...

Page 138: ...ds the top cover as shown below to lock the transfer belt into place 15After making sure that the left cover is open close the top cover Make sure that it is securely latched CAUTION Do not try to clo...

Page 139: ...ress the scroll button or to until Check Others displays on the bottom line and press the Enter button 22Press the scroll button or to until Imaging Unit displays on the bottom line and press the Ente...

Page 140: ...n the control panel displays Replace Transfer Belt To replace the transfer belt 1 Turn the printer off then wait a few minutes for the printer to cool 2 Using the handle completely open the left cover...

Page 141: ...AINING YOUR PRINTER 6 23 6 3 Press the top cover release button to unlatch the top cover and open it all the way 4 Pull the lock levers on each side towards you as shown below to release the transfer...

Page 142: ...ep the transfer belt level do not turn the transfer belt over otherwise looses toner may be spilled 6 Take a new transfer belt out of the package 7 Remove the paper covering the transfer belt by remov...

Page 143: ...e transfer belt Then pull them out as shown below 9 Locate the transfer belt slots inside the printer one on each side CAUTION To prevent damage do not expose the imaging unit to light for more than a...

Page 144: ...fer belt and then align it with the slots inside your printer on each side NOTE Keep the transfer belt level do not turn the transfer belt over otherwise looses toner may be spilled 11Slide the new tr...

Page 145: ...rds the top cover as shown below to lock the transfer belt into place 13After making sure that the left cover is open close the top cover Make sure that it is securely latched CAUTION Do not try to cl...

Page 146: ...ress the scroll button or to until Check Others displays on the bottom line and press the Enter button 20Press the scroll button or to display Transfer Belt on the bottom line and press the Enter butt...

Page 147: ...leaning the Outside of the Printer Clean the cabinet of the printer with a soft lint free cloth You can dampen the cloth slightly with water but be careful not to be let any water drip onto the printe...

Page 148: ...he particles of paper toner and dust inside the printer Open and close the left cover to clean the LSU inside of the printer automatically 1 Using the handle completely open the left cover until it is...

Page 149: ...our fingers can cause print quality problems 1 Turn the printer off and unplug the power cord then wait a few minutes for the printer to cool 2 Using the handle completely open the left cover until it...

Page 150: ...et them on a clean flat surface 4 Press the top cover release button to unlatch the top cover and open it all the way CAUTION If you open the left cover for a few minutes the imaging unit can be expos...

Page 151: ...ull the lock levers on each side towards you as shown below to release the transfer belt 6 Using the handle lift the transfer belt out of the printer by lightly pulling it towards the left of the prin...

Page 152: ...maging unit to light for more than a few minutes Cover it with black paper if necessary Close the top and left cover should the setup need to be halted for any reason Do not touch the surface of the g...

Page 153: ...17 CAUTION Replace the imaging unit carefully so as not to scratch and damage the surface of the green roller on the imaging unit 10Insert the transfer belt back into the printer Press it firmly to ma...

Page 154: ...ds the top cover as shown below to lock the transfer belt into place 12After making sure that the left cover is open close the top cover Make sure that it is securely latched CAUTION Do not try to clo...

Page 155: ...their corresponding positions in order of Cyan Magenta Yellow and then Black Using both hands grip the cartridge to insert into the slot Then hold the handle to slide the cartridge in When the toner...

Page 156: ...l need to replace the roller and fuser unit to maintain top performance and avoid print quality problems and paper feed problems resulting from worn parts The following items should be replaced after...

Page 157: ...counter an error while using your printer This chapter includes Troubleshooting Checklist Solving General Printing Problems Clearing Paper Jams Solving Print Quality Problems Understanding Display Mes...

Page 158: ...n error message appears on the display go to Understanding Display Messages on page 7 26 Check the demo page to see if it is printed correctly If there is a print quality problem go to Solving Print Q...

Page 159: ...The connection cable between the computer and the printer is not connected properly Disconnect the printer cable and reconnect it The connection cable between the computer and the printer is defectiv...

Page 160: ...uality settings Adjust the print quality settings such as reducing the resolution If you set the resolution to 1200 dpi Best change it to 600 dpi Normal Change the port setting to the USB or network p...

Page 161: ...you know works Finally try a new printer cable The wrong printer driver was selected Check the application s printer selection menu to ensure that your printer is selected The software application is...

Page 162: ...00 dpi Normal Change the resolution to 1200 dpi Best and then try to print again The resolution of photo is very low If you adjust the photo size in the software application the resolution will be red...

Page 163: ...ll occur again The display on the control panel tells you where a paper jam occurs Refer to the table below to locate the paper jam and to clear it To resume printing after clearing paper jams you mus...

Page 164: ...r feed area Jam0 In Tray1 appears on the display 1 Using the handle open the right cover 2 Carefully remove the misfed paper in the direction as shown Go to step 6 If there is any resistance and the p...

Page 165: ...up the front part of the tray slightly to release the tray from the printer 4 Remove the jammed paper by gently pulling it straight out 5 To replace the tray lower the rear edge align it to the slot...

Page 166: ...e printer detects either there is no paper or the paper is improperly loaded If the paper is not feeding properly pull the paper out of the printer To resume printing open and close the right cover In...

Page 167: ...e paper fragments are removed from the printer 3 Close the right cover The printer resumes printing In the Paper Exit Area If paper is jammed in the paper exit area Jam In Exit Area appears on the dis...

Page 168: ...over until it is at right angles to the main frame and the toner cartridges are ejected CAUTION If the left cover is not completely open the top cover release button does not press 3 Press the top cov...

Page 169: ...se burns The fuser s operating temperature is 180 C 356 F Take care when removing paper from the printer 5 After making sure that the left cover is open close the top cover Make sure that it is secure...

Page 170: ...6 Close the left cover firmly 7 Open and close the right cover to resume printing In the Duplex Area If paper is jammed in the duplex area Jam In Duplex Path appears on the display 1 Using the handle...

Page 171: ...the paper fragments are removed from the printer If you cannot find the jammed paper or there is any resistance removing the paper go to step 3 3 Using the handle completely open the left cover until...

Page 172: ...cover and open it all the way 5 Locate the jammed paper and then carefully take it out of the printer CAUTION Do not touch the fuser It is hot and could cause burns The fuser s operating temperature i...

Page 173: ...cover is open close the top cover Make sure that it is securely latched CAUTION Do not try to close the left cover with the top cover open This may cause damage to the printer 7 Close the left cover f...

Page 174: ...ional tray2 Jam0 In Tray2 appears on the display 1 Using the handle open the right cover 2 Remove the jammed paper in the direction shown To avoid the paper tearing pull it out gently and slowly Go to...

Page 175: ...OLVING PROBLEMS 7 19 7 3 Open the outer jam cover in Tray 2 4 Open the inner cover of Tray 2 5 Pull the jammed paper out in the direction shown To avoid the paper tearing pull it out gently and slowly...

Page 176: ...ep 10 If there is any resistance and paper does not move immediately when you pull stop pulling and continue to step 7 7 Pull the optional tray2 out of the printer 8 If you see the jammed paper remove...

Page 177: ...ures on page 3 4 Ensure that the adjustable guides are positioned correctly Do not overload the paper tray Ensure that the paper is below the paper limit mark on the inside wall of the tray Do not rem...

Page 178: ...LSU See page 6 30 Toner specs The paper may not meet specifications for example the paper is too moist or too rough See Paper Specifications on page D 4 The transfer roller or the paper path may be d...

Page 179: ...the Imaging Unit on page 6 14 Toner smear Clean the inside of the printer See Cleaning the Inside of the Printer on page 6 31 Check the paper type and quality See Paper Specifications on page D 4 Remo...

Page 180: ...t paper See Paper Specifications on page D 4 If characters are improperly formed and producing a wavy effect the scanner unit may need service Verify that it also occurs on a demo page Refer to the Se...

Page 181: ...nter may require repair Contact a service representative Character Voids Character voids are white areas within the parts of characters that should be solid black If you are using transparencies try a...

Page 182: ...nt motor of the printer Unplug the power cord and plug it in again If the problem persists please call for service Engine Fuser Low Heat Error The temperature in the fuser is abnormally low Unplug the...

Page 183: ...valid toner cartridge is installed Only install a Samsung approved toner cartridge designed for your printer If you have installed an approved toner cartridge and this error still occurs contact an au...

Page 184: ...tomatically clears and the printer returns to Standby Mode Expand the memory in your printer See Installing Printer Memory on page C 2 Paper Empty Size In Tray1 Paper Empty Size In Tray2 Paper Empty S...

Page 185: ...ntative Replace Transfer Roller Soon The lifetime of the Transfer Roller is nearly ended When Replace Transfer Roller appears on the display contact a service representative Replace Tray1 Pick roller...

Page 186: ...to LPTx message appears Ensure that the cables are connected correctly and the printer is on If bi directional communication is not turned on in the driver it will also cause this message General Pro...

Page 187: ...tem default In some conditions it may not be possible to change the default queue This happens with some variants of LPRng especially on recent RedHat systems that use the printconf database of queues...

Page 188: ...ument may not print correctly I can t print to a SMB Windows printer To be able to configure and use SMB shared printers such as printers shared on a Windows printer you need to have a correct install...

Page 189: ...r messages printing instead of my document Unfortunately some Unix applications may generate non compliant PostScript output that may not be supported by Ghostscript or even the printer itself in Post...

Page 190: ...SOLVING PROBLEMS 7 34 MEMO...

Page 191: ...A You can use your printer in a Linux environment This chapter includes Installing the Printer Driver Using the Configuration Tool Changing LLPR Properties USING YOUR PRINTER IN LINUX...

Page 192: ...quirements Pentium IV 1 GHz or higher RAM 256 MB or higher HDD 1 GB or higher Softwares Glibc 2 1 or higher GTK 1 2 or higher GhostScript Installing the Printer Driver 1 Make sure that you connect the...

Page 193: ...appears type in root local root cd mnt cdrom the CD ROM directory root local cdrom setup sh 4 Select the installation type either Recommended or Expert and then click Continue Recommended is fully aut...

Page 194: ...er icon on the tool bar at the top of the window NOTE Depending on the printing system in use the Administrator Login window may appear Type in root in the Login field and enter the system password 8...

Page 195: ...on the printer in use The Description and the Location field in the Queue screen may not appear depending on the printing system in use 11To exit click OK 12When the window prompts that the new printe...

Page 196: ...e system password NOTE You must log in as a super user root to install a new printer to the printing system If you are not the super user ask your system administrator 3 From the Startup Menu icon at...

Page 197: ...n the Linux Printer Configuration window select the Uninstall command from the File menu 3 The Administrator Login window appears Type in root in the Login field and enter the system password Click Pr...

Page 198: ...er properties and change their local preferences To access the Configuration Tool 1 From the Startup Menu icon at the bottom of the screen select Linux Printer and then Configuration Tool The Linux Pr...

Page 199: ...ecific job s in the queue If you drag a specific job s you can drop it into the print queue of another printer The Properties tab allows you to change the default printer settings NOTE Regular users a...

Page 200: ...indow 1 From the application you are using select the Print command 2 When the Linux LPR window opens click Properties You can also open the LLPR window Click the Startup Menu icon at the bottom of th...

Page 201: ...e used when printing image files i e when a non PostScript document is passed to LLPR on the command line Color settings will also take effect for postscript documents Text allows you to select the de...

Page 202: ...USING YOUR PRINTER IN LINUX A 12 MEMO...

Page 203: ...er includes About Sharing the Printer on a Network Setting Up a Locally Shared Printer Setting Up a Network Connected Printer NOTE If you are a CLP 500 user you need to install an optional network int...

Page 204: ...onnected Printer A CLP 500N printer has the built in network interface See page C 7 for information about installing the card To use a CLP 500 printer as a network printer you need to install an optio...

Page 205: ...lect Properties in the Printer menu 6 Click the Sharing tab and check the Shared As box Fill in the Shared Name field and click OK Setting Up the Client Computer 1 Right click the Windows Start button...

Page 206: ...Windows XP select Printers and Faxes from the Start menu 3 Double click your printer icon 4 From the Printer menu select Sharing 5 For Windows NT 4 0 check the Shared box For Windows 2000 check the Sh...

Page 207: ...select Settings and Printers from the Start menu For Windows XP select Printers and Faxes from the Start menu 5 Double click your printer icon 6 From the Printer menu select Properties 7 From the Por...

Page 208: ...el Supported Operating Systems NOTE The operating systems supported by the network card may be different the operating systems supported by the printer The following table shows the network enviroment...

Page 209: ...protocol is enabled the printer may actively transmit on the network even when the protocol is not in use This may increase network traffic slightly To eliminate unnecessary traffic you can disable u...

Page 210: ...u button until you see Network on the bottom line of the display Press the Enter button to access the menu 2 Press the Enter button when Config Network displays on the bottom line 3 Press the scroll b...

Page 211: ...e button to return to ready mode Dynamic Addressing BOOTP DHCP To assign the TCP IP address automatically by the server take the following steps 1 In ready mode press the Menu button until you see Net...

Page 212: ...nter In most cases you can keep the default setting Auto However you can manually set the frame type format if required Auto default Automatically senses and limits the frame type to the first one det...

Page 213: ...evel button 5 Press the scroll button or until Netware displays on the bottom line Press the Enter button 6 Press the Enter button when On displays 7 Press the Upper Level button then use the scroll b...

Page 214: ...n the Network menu Select Yes in the Config Network option and then select Config 802 11b After selecting Yes in Config 802 11b configure the following items SSID When you select Search List the wirel...

Page 215: ...nt server will scan all available channels for the specified network and will adapt its channel to the one detected Default setting is 10 Authentication Open System or Shared Key The Samsung print ser...

Page 216: ...USING YOUR PRINTER ON A NETWORK B 14 MEMO...

Page 217: ...nting needs Recognizing that each user may have different requirements however Samsung makes several options available to enhance your printer s capabilities This chapter includes Installing Printer M...

Page 218: ...28MB contact your Samsung dealer CAUTION Static electricity can damage DIMMs When handling a DIMM either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package a...

Page 219: ...memory DIMM from the antistatic package Locate the alignment notches on the bottom edge of the DIMM NOTE Avoid touching the connection points along the edge of the memory 6 Holding the DIMM by the ed...

Page 220: ...t the memory DIMM into the slot The levers on each side are automatically latched NOTE If you have difficulty inserting the memory DIMM or closing the levers make sure the notches on the bottom of the...

Page 221: ...INSTALLING PRINTER OPTIONS C 5 C 10Replace the control board cover 11Reconnect the power cord and printer cable and turn the printer on...

Page 222: ...on page C 2 to access the control board 2 Push the levers at both ends of the DIMM slot away from the DIMM 3 Place the DIMM in its original packaging or wrap it with sheet of metal as thin as paper s...

Page 223: ...rd If you want to use the printer in both a wired and a wireless network environments you need to install an optional wired wireless network interface card Check if there is missing parts in your pack...

Page 224: ...PRINTER OPTIONS C 8 2 To remove the control board cover press down on the tabs at the top and take it off 3 Remove the two screws holding the metal plate in place and then remove the metal cover as s...

Page 225: ...rk interface card with a new one remove the two screws and the old card 5 Align the connector on the network interface card with the connector on the control board Make sure that the jacks on the card...

Page 226: ...INSTALLING PRINTER OPTIONS C 10 6 Tighten the two screws 7 Replace the metal cover as shown below and tighten the two screws you removed in step 3 8 Replace the control board cover...

Page 227: ...LAN connection 10Connect the network cable reconnect the power cord and then turn the printer on NOTE For information about configuring and using the printer in a network environment refer to the User...

Page 228: ...capacity of your printer by installing an optional Tray2 This tray holds 500 sheets of paper 1 Turn the printer off and unplug all cables from the printer 2 Remove the packing tape and the packing mat...

Page 229: ...s to lift the printer 5 Load paper in the optional tray For information about loading paper in this tray see Using the Optional Tray 2 on page 3 8 6 Reconnect the power cord and cables and then turn t...

Page 230: ...he right mouse button on the printer icon and In Windows 95 98 Me select Properties In Windows NT 4 0 2000 XP select Properties 5 Click the Printer tab and select Tray 2 from the Optional Tray drop do...

Page 231: ...D This chapter includes Printer Specifications Paper Specifications SPECIFICATIONS...

Page 232: ...49 dBA Black printing Less than 40 dBA Standby printing Consumables Life Black toner cartridge 7 000 A4 Letter pages at 5 Coverage Ships with 2 000 pages Starter toner cartridge Color Yellow Margenta...

Page 233: ...0 Ethernet 10 100 Base TX Internal Ethernet 10 100 Base TX 802 11b Wireless LAN Internal CLP 500N Ethernet 10 100 Base TX 802 11b Wireless LAN Internal Print speed will be affected by Operating system...

Page 234: ...can cause the following problems Poor print quality Increased paper jams Premature wear on the printer NOTES Some paper may meet all of the guidelines in this guide and still not produce satisfactory...

Page 235: ...ets of 75g m2 bond paper for Tray 2 A4 210 X 297mm 8 3 X 11 7in Multi Purpose Tray Dimensions The printer supports a wide range of media sizes See Printing on Card Stock or Custom sized Materials on p...

Page 236: ...use toner to the paper Ensure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 180 C or 356 F for 0 1 second Symptom Problem with Paper Solution Poo...

Page 237: ...blades with no visible fray Fusing Compatibility Must not scorch melt offset or release hazardous emissions when heated to 180 C 356 F for 0 1 second Grain Long Grain Moisture Content 4 6 by weight Sm...

Page 238: ...n not to purchase more paper than can be used in a short time about 3 months Paper stored for long periods may experience heat and moisture extremes which can cause damage Planning is important to pre...

Page 239: ...not contain air Condition Envelopes should not be wrinkled nicked or otherwise damaged Temperature You should use envelopes that are compatible with the heat and pressure of the printer Size You shoul...

Page 240: ...one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer The extra flaps and strips might cause wrinkling creasing or even jams and may even damage the...

Page 241: ...n selecting labels consider the quality of each component Adhesives The adhesive material should be stable at 180 C 356 F the printer s fusing temperature Arrangement Only use labels with no exposed b...

Page 242: ...imaging unit replace 6 14 Install Memory C 2 Network Interface Card C 7 optional Tray2 C 12 install printer options C 1 SPL driver for Linux A 2 interface card install C 7 L labels print 3 16 Linux co...

Page 243: ...rint quality problems 7 22 print quality problems solve 7 22 print resolution set 4 9 printer software install in Linux A 2 uninstall in Linux A 7 printing booklets 5 9 configuration page 6 2 double s...

Page 244: ...iii U uninstall Linux A 7 W waste toner container replace 6 11 watermarks use 5 10...

Page 245: ...Home Visit us at www samsungprinter com Rev 4 00...

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