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restrict these services, and to block all billing for third-party
services on your Verizon Wireless bill, at
verizonwireless.com/myverizon
.
Government Taxes, Fees and Surcharges
You must pay all taxes, fees and surcharges set by federal, state
and local governments. Please note that we may not always be
able to notify you in advance of changes to these charges.
What Are Roaming Charges?
You’re “roaming” whenever your wireless device uses a
transmission site outside your Coverage Area, or uses another
company’s wireless network. Sometimes roaming happens even
when you’re within your Coverage Area. There may be higher
rates and extra charges (including charges for long distance,
tolls or calls that don’t connect) for roaming calls, depending on
your Plan.
How Does Verizon Wireless Calculate My Charges?
For charges based on the amount of time used or data sent
or received, we’ll round up any fraction to the next full minute
or, depending on how you’re billed for data usage, the next full
megabyte or gigabyte. For outgoing calls, usage time starts
when you first press
Send
or the call connects to a network and,
for incoming calls, it starts when the call connects to a network
(which may be before it rings). Usage time may end several
seconds after you press
End
or after the call disconnects. For
calls made on our network, we charge only for calls that are
answered, including by machines.
How and When Can I Dispute Charges?
If you’re a Prepaid customer, you can dispute a charge within
180 days of the date the disputed charge was incurred.
YOU MAY CALL US TO DISPUTE CHARGES ON YOUR BILL
