TROUBLESHOOTING
Problem
Possible cause
Solution
No salt is dispensed
Spreading shaft has warn off
Replace the spreading shaft
No salt is dispensed
The salt is frozen or very wet
Check the salt quality
Too much salt is dispensed
The rubber has worn out
Replace the rubber
The spreader’s shafts don’t
rotate, but the PTO shaft
rotates
Check the chain. It might be
broken
Replace the chain
WARRANTY TERMS
Warranty for SAMI products is valid 12 months from the date of purchase.
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Material and manufacturing defects that occur during the warranty period are covered
by the warranty.
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When a defect occurs, please contact authorized distributor whom you bought the
product
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Please send to distributor serial number and/or year of manufacture of the product (see
the manufacturer’s data plate) together with photos, videos and detailed description of
the defect. Evidence material must contain Photographs of label, of problematic place
and of product in full.
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Distributor communicates the producer and informs the client about made decision.
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In need distributor may ask from the client to send additional information or defected
part.
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All warranty cases
accepted
by SAMI AS
will be compensated by producer.
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The manufacturer either repairs or replaces or compensates the defective parts.
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Sub-contracted part’s warranty is provided by their manufacturer.
The warranty excludes:
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Consumables (e.g. blades, etc)
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Downtime or any other consequential loss or damage
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Transport costs (travel and freight costs)
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Overtime pay or mission allowances
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Any damage caused by operation in a negligent manner or exceeding the approved
specifications detailed in this manual is excluded.
The warranty excludes damage resulting from: