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Fault
Action
Possible cause
Empty cooking
hob switches on.
Small metallic ob
jects are heated.
Pot detection incorrect
Contact an authorized customer service.
After switching on,
the fuses blow.
Generator defective
Contact an authorized customer service.
If you cannot remedy the fault,
‒ switch off the appliance and disconnect from the mains,
‒ do not open the housing,
‒ contact the authorised Customer Service agent.
7.1
Induction generator fault indicator
Fault message display
‒ The indicator light illuminates for approx. 0.6
seconds.
‒ This is followed by rapid flashing signals.
The flashes must be counted. The number of flashes indicates the error code. The error can be de
termined from the table below.
Number of
flashes
Fault
Cause
Action
--
No fault
No fault
1
No power being
generated
Unsuitable pan material
No coil current, hard
ware overcurrent
Coil or power PCB
faulty
Compare with different hob and cook
ware.
Notify an authorized customer service
agent if the problem occurs again
with other induction cookware.
2
No power being
generated
Unsuitable pan material
High coil current, soft
ware overcurrent
CPU or power board
faulty
Compare with different hob and cook
ware.
Notify an authorized customer service
agent if the problem occurs again
with other induction cookware.
3
The appliance
switches off.
Temperature on heat
sink too high.
Fan, rectifier, sensor or
CPU faulty.
Clean air filter.
Have the supply and exhaust air
checked by an authorized customer
service agent and have the fan
cleaned.
Have the components checked by an
authorized customer service.
4
The appliance
switches off.
Hob temperature - over
heating
Sensor faulty.
Empty cookware
Cookware damaged by overheating
and no longer usable.
Contact the authorized Customer
Service if the fault recurs.
Example fault No. 4 - number of flashing
signals
long
1
2 3 4
long
1 2 3 4
