14
TROUBLE SHOOTING
Symptom
Possible Solution
No indicator lights are illuminated
Ensure that the appliance is plugged in and
switched on at the mains.
Water overflows during cooking
Before cooking, make sure that you do not fill
above the maximum water level mark. Ensure
that the lid is closed before cooking.
Cooked rice is too dry and not completely
cooked
Before cooking, make sure that you add
enough water to the cooking pot for the total
amount of raw rice to be added.
After cooking, add ¼ cup water and set
Selector Lever to “Cook”.
Check between the cooking pot and the heating
plate/thermostat assembly for any foreign
bodies. The area must be clean.
Cooked rice is too watery
Before cooking, make sure that you do not add
too much water to the cooking pot for the total
amount of raw rice added.
Check between the cooking pot and the heating
plate/thermostat assembly for any foreign
bodies. The area must be clean.
Ensure that the cooking cycle is not
interrupted. If the power cord is unplugged, the
unit will not operate and the rice will remain
uncooked.
Rice is scorched
Check between the cooking pot and the heating
plate/thermostat assembly for any foreign
bodies. The area must be clean.
Before to wash the cooking pot after each use.
Be careful not to add easily scorched
ingredients such as sugar, to the recipe before
cooking.
Steam escapes between glass lid and cooking
pot during cooking
Check between the glass lid and cooking pot
for foreign substances, including rice kernels,
which may prevent the glass lid from closing
all the way. Ensure that the area is clean,
