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WEEE EXPLANATION

This marking indicates that this product should not be disposed with other 

household wastes throughout the EU. To prevent possible harm to the 

environment or human health from uncontrolled waste disposal, recycle it 

responsibly to promote the sustainable reuse of material resources. To return your 

used device, please use the return and collection systems or contact the retailer 

where the product was purchased. They can take this product for environmental 

safe recycling.

BATTERY DIRECTIVE

This symbol indicates that batteries must not be disposed of in the domestic 

waste as they contain substances which can be damaging to the 

environment and health. Please dispose of batteries in designated collection 

points.

ELECTROMAGNETIC COMPATIBILITY

This product is intended for domestic use.

ADVICE TO THE USER  

This product is a sensitive electronic instrument and as 

such may temporarily be affected by Radio Transmitting Devices being used in 

close proximity to it (such as Mobile Phones, Walkie Talkies, CB Radios, Radio 

Model Controllers, and some Microwave Ovens, etc.) Additionally, extreme levels 

of Electrostatic Interference may cause this product to temporarily malfunction. In 

such case it may be necessary to remove and re-install the battery to re-establish 

normal working. If the problem persists then contact your local agent.

15 YEAR GUARANTEE (UK & Ireland)  

FKA Brands Ltd guarantees this product 

from defect in material and workmanship for a period of 15 years from the date 

of purchase, except as noted below. This FKA Brands Ltd product guarantee 

does not cover damage caused by misuse or abuse; accident; the attachment of 

any unauthorised accessory; alteration to the product; or any other conditions 

whatsoever that are beyond the control of FKA Brands Ltd. This guarantee is 

effective only if the product is purchased and operated in the UK / EU. A product 

that requires modification or adaptation to enable it to operate in any country 

other than the country for which it was designed, manufactured, approved 

and / or authorised, or repair of products damaged by these modifications is 

not covered under this guarantee. FKA Brands Ltd shall not be responsible for 

any type of incidental, consequential or special damages. To obtain guarantee 

service on your product, return the product post-paid to your local service 

centre along with your dated sales receipt (as proof of purchase). Upon receipt, 

FKA Brands Ltd will repair or replace, as appropriate, your product and return it 

to you, post-paid. Guarantee is solely through Salter Service Centre. Service of 

this product by anyone other than the Salter Service Centre voids the guarantee.

This guarantee does not affect your statutory rights. For your local Salter Service 

Centre, go to 

www.salterhousewares.co.uk/servicecentres

15 YEAR LIMITED WARRANTY (Australia & New Zealand)

We

 or us means HoMedics Australia Pty Ltd ACN 31 103 985 717 and our contact 

details are set out at the end of this warranty;

You

 means the purchaser or the original end-user of the Goods. You may be a 

domestic user or a professional user;   

Supplier

 means the authorised distributor or retailer of the Goods that sold you 

the Goods in Australia and New Zealand; and 

Goods 

means the product or equipment which was accompanied by this warranty 

and purchased in Australia and New Zealand.

For Australia:

Our Goods come with guarantees that cannot be excluded under the Australian 

Consumer Law. You are entitled, subject to the provisions of the Australian 

Consumer Law, to a replacement or refund for a major failure and for compensation 

for any other reasonably foreseeable loss or damage. You are also entitled, subject 

to the provisions of the Australian Consumer Law, to have the Goods repaired 

or replaced if the goods fail to be of acceptable quality and the failure does not 

amount to a major failure. This is not a complete statement of your legal rights 

as a consumer.

For New Zealand:

Our Goods come with guarantees that cannot be excluded under the Consumer 

Guarantees Act 1993. This guarantee applies in addition to the conditions and 

guarantees implied by that legislation. 

The Warranty

HoMedics sells its products with the intent that they are free of defects in 

manufacture and workmanship under normal use and service. In the unlikely 

event that your HoMedics product proves to be faulty within 15 years from the 

date of purchase due to workmanship or materials only, we will replace it at 

our own expense, subject to the terms and conditions of this guarantee. The 

warranty period is limited to 3 months from the date of purchase for products used 

commercially/professionally.

Terms and Conditions:

In addition to the rights and remedies that you have under the Australian Consumer 

Law, Consumer Guarantees Act of New Zealand or any other applicable law and 

without excluding such rights and remedies warranty against defects:

1.   The Goods are designed to withstand the rigors of normal household use 

and are manufactured to the highest standards using the highest quality 

components. Whilst unlikely, if, during the first 15 Years (3 months commercial 

use) from their date of purchase from the Supplier (Warranty Period), the Goods 

prove defective by reason of improper workmanship or materials and none of 

your statutory rights or remedies apply, we will replace the Goods, subject to the 

terms and conditions of this warranty. 

2.   We do not have to replace the Goods under this Additional Warranty if the 

Goods have been damaged due to misuse or abuse, accident, the attachment 

of any unauthorized accessory, alteration to the product, improper installation, 

unauthorised repairs or modifications, improper use of electrical/power supply, 

loss of power, malfunction of damage of an operating part from failure to 

provide manufacturer’s recommended maintenance, transportation damage, 

theft, neglect, vandalism, environmental conditions or any other conditions 

whatsoever that are beyond the control of HoMedics. 

3.   This Warranty does not extend to the purchase of used, repaired or second-hand 

products or to products not imported or supplied by HoMedics Australia Pty Ltd, 

including but not limited to those sold on offshore internet auction sites.

4.   This Warranty extends only to consumers and does not extend to Suppliers.

5.   Even when we do not have to replace the Goods, we may decide to do so anyway. 

In some cases, we may decide to substitute the Goods with a similar alternative 

product of our choosing. All such decisions are at our absolute discretion. 

6.   All such replaced or substituted Goods continue to receive the benefit of this 

Additional Warranty for the time remaining on the original Warranty Period (or 

three months, whichever is the longest).

7.   This Additional Warranty does not cover items damaged by normal wear and 

tear including but not limited to chips, scratches, abrasions, discolouration and 

other minor defects, where the damage has negligible effect on the operation or 

performance of the Goods. 

8.   This Additional Warranty is limited to replacement or substitution only. As far as 

the law permits, we will not be liable for any loss or damage caused to property 

or persons arising from any cause whatsoever and shall have no liability or any 

incidental, consequential or special damages. 

9.   This warranty is only valid and enforceable in Australia and New Zealand. 

Making a Claim:

In order to claim under this Warranty you must return the Goods to the Supplier 

(place of purchase) for replacement. If this is not possible, please contact our 

customer service department at the address below.

•   All returned Goods must be accompanied by satisfactory proof of purchase 

which clearly indicates the name and address of the Supplier, the date and 

place of purchase and identifies product. It is best to provide an original, legible 

and unmodified receipt of sales invoice. 

•   You must bear any expense for return of the Goods or otherwise associated with 

making your claim under this Additional Warranty. 

•   This Additional Warranty does not cover items damaged by normal wear and 

tear including but not limited to chips, scratches, abrasions, discolouration and 

other minor defects, where the damage has negligible effect on the operation or 

performance of the Goods. 

Contact:

HoMedics Australia Pty Ltd, 14 Kingsley Close, Rowville,  

VIC 3178 | (03) 8756 6500
Phoenix Distribution NZ Ltd, Unit 1/9 Orbit Drive, Albany, Auckland, New Zealand | 

0632 (09) 475 0007

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