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e. This Warranty is given in addition to and does not affect your statutory rights as a
consumer.
f. This Warranty is valid and enforceable for equipment purchased and used exclusively
in the UK and The Republic of Ireland only.
g. Where the Company issues a replacement the equipment replaced shall be returned
to the Company forthwith and shall become the property of the Company.
h. No authority has been given to any person, firm or company to vary the terms of this
Warranty.
c. You must evidence the date of purchase by retaining the original invoice from the
dealer. Without such evidence the Company reserves the right to reject any such
claims under the terms of this Warranty.
d. Within 15 days of purchase of the equipment the Warranty registration is accurately
completed online.
e. Within 30 days of discovery of a defect giving rise to liability under paragraph
1 above you give notice thereof in writing to the Company.
f. Provided the pump has not been altered, tampered with, modified or transformed
in any way.
3 The Warranty periods
The Warranty periods referred to in paragraph 1 above are as follows:
a. i. CT FORCE (UK only) products manufactured by the Company 5 years from date of
purchase provided the warranty registration is completed online or over the phone
within 15 days of purchase. (Pumps purchased prior to 1st November 2015 come
with 3 years warranty).
ii. CT FORCE (ROI only) products manufactured by the Company 5 years from date
of purchase provided the warranty is completed online or over the phone within 15
days of purchase. (Pumps purchased prior to 1st January 2016 come with 2 years
warranty).
iii. CT Xtra & CT Bathroom (UK & ROI) products manufactured by the Company 2 years
from date of purchase provided the warranty registration is completed online or
over the phone within 15 days of purchase.
iv. Where the PumpWise helpline has been contacted, and the recommendations
implemented, the warranty periods detailed in points 3.a.i. and 3.a.iii. will be
extended by 2 years for the CT FORCE pump range to 5 years total (UK only), and by
1 year for the CT Xtra and CT Bathroom pump ranges to 3 years total (UK only).
b. Products supplied by the company, but are not of the company’s manufacture come
with 30 day warranty from date of purchase. Anti-Vibration Couplers (hoses) come
with 1 year from date of purchase.
c. The warranty period in respect of any product repaired or replaced under the warranty
shall be part of the above period(s) which remain unexpired.
d. In the event of a claim for repairs or replacement being made under the terms of this
Warranty, a visit from a Salamander service engineer may be necessary. Engineer
visits are not covered under/part of the warranty agreement. In circumstances where
in the opinion of the Company the defect has not been caused by the Company’s
materials or workmanship then the Company reserves the right to charge the claimant
at its current hourly rates and list prices in respect of any service engineer’s time
and replacement of any parts. Please speak to PumpWise for further details and
confirmation of costs. Be advised in order for the pump to be assessed by an onsite
engineer the pump must remain insitu.
Summary of Contents for CT FORCE series
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