SAKURA SE-MH502B
15
FAULT CODE
CUSTOMER CARE SERVICE
If a warning should occur,before calling After Sales Service, please do the following:
-Check the appliance is correctly plugged in;
-Read the above warning code table;
If you are still unable to resolve the problem, switch off the appliance, do not try to dismantle it, and call After
Sales Service.
MEKONG TRADING CORPORATION
Customer Service: 1900 636 881
Code
Cause
Want to do
U
No Pan indicator for induction hob
Put on the suitable pan
E1 / E2
Abnormal voltage for power supply, the normal
range is 220V- 240V
Check whether power supply is normal. Power on
after power supply returns to normal
F3 / F4
IGBT sensor open and short circuit protection Check the vent channel if it be blocked or contact
the supplier
F5 / F9
Surface NTC sensor open and short circuit
protection
Check if it was dry burning or contact the supplier
E3
Surface sensor failure protection
Turn off the device and contact the supplier
E5
IGBT sensor failure protection
FA
Surface NTC sensor error
