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of payment. Horizon accepts money orders and cashiers checks, as well as Visa, MasterCard,
American Express, and Discover cards. If you choose to pay by credit card, please include your
credit card number and expiration date. Any repair left unpaid or unclaimed after 90 days will be
considered abandoned and will be disposed of accordingly. Please note: non-warranty repair is
only available on electronics and model engines.
United States
Electronics and engines requiring inspection or repair should be shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
USA
All other Products requiring warranty inspection or repair should be shipped to the following
address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
USA
Please call 877-504-0233 or e-mail us at [email protected] with any questions
or concerns regarding this product or warranty.
Law: These Terms are governed by Illinois law (without regard to conflict of law principals).
Safety Precautions
This is a sophisticated hobby Product and not a toy. It must be operated with caution and
common sense and requires some basic mechanical ability. Failure to operate this Product in a
safe and responsible manner could result in injury or damage to the Product or other property.
This Product is not intended for use by children without direct adult supervision. The Product
manual contains instructions for safety, operation and maintenance. It is essential to read and
follow all the instructions and warnings in the manual, prior to assembly, setup or use, in order to
operate correctly and avoid damage or injury.
Questions, assistance, and repairs
Your local hobby store and/or place of purchase cannot provide warranty support or repair. Once
assembly, setup or use of the Product has been started, you must contact Horizon directly. This
will enable Horizon to better answer your questions and service you in the event that you may
need any assistance. For questions or assistance, please direct your email to productsupport@
horizonhobby.com, or call 877.504.0233 toll free to speak to a Product Support representative.
inspection or repairs
If this Product needs to be inspected or repaired, please call for a Return Merchandise
Authorization (RMA). Pack the Product securely using a shipping carton. Please note that
original boxes may be included, but are not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides tracking and insurance for lost or damaged
parcels, as Horizon is not responsible for merchandise until it arrives and is accepted at our
facility. A Service Repair Request is available at www.horizonhobby.com on the “Support” tab. If
you do not have internet access, please include a letter with your complete name, street address,
email address and phone number where you can be reached during business days, your RMA
number, a list of the included items, method of payment for any non-warranty expenses and a
brief summary of the problem. Your original sales receipt must also be included for warranty
consideration. Be sure your name, address, and RMA number are clearly written on the outside of
the shipping carton.
Warranty inspection and repairs
To receive warranty service, you must include your original sales receipt verifying the proof-of-
purchase date. Provided warranty conditions have been met, your Product will be repaired or
replaced free of charge. Repair or replacement decisions are at the sole discretion of Horizon
Hobby.
non-Warranty repairs
Should your repair not be covered by warranty the repair will be completed and payment will
be required without notification or estimate of the expense unless the expense exceeds 50% of
the retail purchase cost. By submitting the item for repair you are agreeing to payment of the
repair without notification. Repair estimates are available upon request. You must include this
request with your repair. Non-warranty repair estimates will be billed a minimum of ½ hour of
labor. In addition you will be billed for return freight. Please advise us of your preferred method
