Chapter 5 Troubleshooting
This chapter provides troubleshooting procedures for basic problems with the SGT-LD-5-23.
Q 1. What if my SGT-LD-5-23 fails to connect to the remote one?
Ethernet Link
: Check the availability of power to the bridge by observing the LED
status on the power injector
-
Green: The SGT-LD-5-23 is connecting to the backhaul
network.
-
Off: The SGT-LD-5-23 is disconnected from the wired network; check if the
power cord and Ethernet cables to the network and bridge are correctly connected.
Basic Configurations
: Mismatched basic settings among bridges are the most
common cause of connectivity failure. If the bridge does not associate with a remote
bridge, check if options in each device are identical.
Security Settings
: Remote bridges attempting to authenticate to your SGT-LD-5-23
must support the same security options configured in your bridge, such as WEP and
WPA (2)-PSK. If your bridge fails to associate with others, check if the security settings
are the same as your bridge settings.
Antenna Alignment
: If the methods above are all checked to be correct, you can
observe and verify antenna alignment with RSSI value.
Q 2. What if I would like to reset the unit to default settings?
You may restore factory default settings in “
Backup/Restore Settings
” from
“
Management
”.
Q 3. What if I would like to backup and restore my configuration settings?
You may do the backup by generating a configuration file or retrieve the settings you
have backed up previously in “
Backup/Restore Settings
” from “
Management
”.
