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From your tracking home page, click on My Settings then Notifications. Scroll down to Create Notification.
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Enter the message you would like to be included in your email or text message.
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Select the condition for which you would like to receive notification (geofence, specific event, time of day,
etc.).
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Select which vehicles will be used in this user notification.
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Click the "Add" button. The page will refresh and the new notification will be added.
Will SageTracker work inside of a garage?
Probably not. The SageTracker device finds it’s location by establishing contact with GPS satellites. In order
to communicate with the satellites, the device must have access to the open sky. While SageTracker is able
to “see” through many common materials used to build vehicles, the combination of a garage ceiling and roof
are generally enough to keep SageTracker from establishing a location fix. The unit will continue to send
weekly status reports and will make a position report when it has a clear view of the sky.
What is a Geofence?
A Geofence is an area you define on the map that you want to know when your vehicle enters or leaves.
Setting up a Geofence takes only a minute on your personalized website, and once it has been setup you can
tell the SageTracker website to notify you if your vehicle enters or leaves the Geofence. For more
information, please consult the help section of the tracking website.
What is the Reporting Frequency of SageTracker?
SageTracker Fleet is programmed to send out reports at an interval of 5 minutes when the vehicle is in
motion and hourly when stopped. When the vehicle first stops at a new location, SageTracker will send one
position report from that location, and then once per hour after that until the vehicle begins to move again.
Which Browsers can I use with SageTracker?
SageTracker has been verified to work with Internet Explorer on a PC. Using any other internet browser may
lead to unexpected results.
Why is my unit showing my location as Austin, TX?
Until the unit successfully sends in its first location report from your area, it will show its location as being at
our test facility in Austin, Texas, as this will have been the last successful location fix it achieved before being
shipped to you. When the unit is first installed in your vehicle, it will take SageTracker up to an hour to
establish all of the necessary satellite and cellular communication connections. After these connections have
been established, the unit will send in a report the next time it detects motion.
Is it legal to use SageTracker in my area?
Due to the wide variability of state and local regulations, our company is unable to provide legal advice for a
particular application of SageTracker in any given jurisdiction. It is up to the user to understand and comply
with the laws and regulations of their area.
My maps and reports won’t display, what’s wrong?
Make sure your pop up blocker is set to allow pop ups from your tracking site. When you click the Show Me
button, and nothing happens, look on your screen for a message bar from the pop up blocker. Often you can
click on the message bar and select “Allow Pop Ups from this site.” Refer to your pop up blocker’s user
instructions or FAQ for information on how to allow pop ups from a specific site.
