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Troubleshooting
77
Not receiving calls Try to make a call in order to check that the phone and the networks are
operational.
Check and deactivate the permanent call forwarding (permanent call forwarding
icon displayed on the screen).
Check and deactivate the incoming calls restriction when necessary.
If the problem persists, please contact your Technical Helpdesk.
Quality reception when calling Avoid placing your fingers on the top of the phone, where the aerial is integrated:
the phone will have to use full strength to establish a quality transmission.
No voicemail Check that the SIM card does offer this service.
Program the call to be forwarded to answer phone using the information
provided by Vodafone.
Try to make a call to check that phone and network are operational.
Check if the answer phone number is properly configured. To do so, go to the
Calls menu, select Mailbox and check the number. Otherwise, enter your
voicemail centre number.
If answer phone icon flashing Call your voicemail box to make it disappear.
In WAP context: server not answering
message
Switch off and then switch phone back on.
Logon to home page impossible In the Vodafone live! menu, Clear the cache .
Operator name does not appear on
screen
Go into the Settings menu, select Networks , then Selection . Wait until the
operator appears, select it and press OK .
How do I (un)lock the keypad? Press the key, then OK .
P
ROBLEM
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ITUATION
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252085045_myV-56_lu_en.book Page 77 Lundi, 30. mai 2005 3:54 15