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64

Troubleshooting

Troubleshooting

The phone won’t start and/or won’t take a charge

The battery has completely lost its charge.
Connect the phone to the charger for between 5 and 30 minutes. The phone will only switch on after it has been charging for 

a few minutes.
You may use the phone again when the Start option is displayed on the screen.
If the phone still won't start after 30 minutes’ charging, contact customer service.

SIM not present

Check if the SIM card is present and properly positioned / inserted.
Check the condition of the SIM card. If damaged, please go back to the operator's shop for advice. Contact your after-sales 

service if the message persists.

Incorrect PIN code

An incorrect PIN code has been entered. Be careful! Three incorrect PIN codes will block the SIM Card.

SIM BLOCKED

If a wrong PIN number is entered three times in succession, your SIM card is blocked. You must then:

-

Enter the PUK (Personal Unblocking Key) code provided by your operator, and validate.

-

Enter your PIN number and validate.

-

Enter your PIN number again and validate.

After 5 or 10 failed attempts (depending on the type of SIM card), the SIM card is definitely locked. You must then contact 

your operator to obtain a new card.

SIM LOCKED

In certain cases, the handset can only be used with some types of SIM cards. This message means that the SIM card you 

are using does not fit with the phone. Take the SIM card out, and switch it back on. If the message 

SIM not present

 appears 

on the screen, you will need to check its compatibility next to the place where you bought it. If not, please contact your 

after-sales service.

252829103_myMobileTV v.2_en.book  Page 64  Mardi, 22. janvier 2008  9:56 09

Summary of Contents for MYMOBILETV

Page 1: ...ENGLISH 252829103_myMobileTV v 2_en book Page 1 Mardi 22 janvier 2008 9 56 09...

Page 2: ...252829103_myMobileTV v 2_en book Page 2 Mardi 22 janvier 2008 9 56 09...

Page 3: ...ext Input is a trademark of Tegic Communications Inc Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the U S and other countries The WAP...

Page 4: ...6 Contact options 17 Mailing lists 18 Messages 19 Creating a text message SMS or MMS 19 Saving the message 20 Sending the message 20 Receiving messages 20 Messages menu 20 e mail 23 Television 24 Acti...

Page 5: ...tcuts 49 Active flap 49 Storage 49 Keys checking 49 Help 49 Technical features 50 Conformance Document 51 Care and safety information 52 SAR 52 Safety 53 Environment 54 End User Licence Agreement EULA...

Page 6: ...reen in the tab The navigator allows you to navigate in the various functions pressing the relevant part up down right left to confirm your selection pressing the central part In idle screen pressing...

Page 7: ...activated In standby mode flap closed and screen lit off a short press lights on the screen Incoming call A short press on the bottom side of the key stops the ring tone A long press on the bottom si...

Page 8: ...n Phone description Sub LCD displaying time player music and various icons Memory card location Charger and accessories connector Camera lens 252829103_myMobileTV v 2_en book Page 8 Mardi 22 janvier 2...

Page 9: ...a table and turn the screen to watch television You can turn up the flap in order that the main screen is on the top to use TV photo and video functions 1 2 3 4 1 2 3 4 252829103_myMobileTV v 2_en bo...

Page 10: ...ling the SIM card and the battery To use your phone you need a card called SIM card Your phone is identified by its IMEI number Write this number down and do not keep it with your phone because you ma...

Page 11: ...t the memory card as shown in the figure opposite chip visible To remove the card first make sure that no application is accessing the card then slightly push the top edge of the card to release it an...

Page 12: ...rator s network If the letter R and a network name are displayed calls are possible on a roaming network provider If the letter E is displayed without any network name only the emergency services are...

Page 13: ...the list of recent calls When on a call pressing Options allows you to have access to different functions Pressing Mute allows you to switch off the microphone temporarily when you want that your cor...

Page 14: ...na for receiving television is located at the bottom of the phone Avoid putting your fingers on this area when you are watching television Increase the battery life of your phone Don t press the keys...

Page 15: ...charger The phone will switch on after a few minutes of charge You can use the phone again when the Start option is displayed on the screen WARNING There is danger of explosion if the battery is place...

Page 16: ...When there are both lists you must select the list to store it Press Add contact Enter the last name and press OK Enter the number and press OK Note you can fill other fields if you store the contact...

Page 17: ...details are copied as a visit card in a Multimedia directory Memory Select SIM or Phone and validate Phone the screen displays the amount of memory used The memory capacity is shared between the phon...

Page 18: ...onebook SIM Phone SIM and Phone displayed when the phone switches on Sorting This menu allows you to select the way to sort contacts in the phonebook by name or first name Mailing lists A mailing list...

Page 19: ...sting on the dictionary If the word that appears is not the word you expected press the navigator upwards to scroll through the words corresponding to this key sequence Once you agree on the word prop...

Page 20: ...onebook pressing Options Contacts You can also select a contacts list in your phonebook Select Options Send Receiving messages When you receive a message the phone plays the ring tone that you selecte...

Page 21: ...cted the Save as template option the template is saved in this menu Email This menu contains the e mails received sent not sent the drafts and a personal directory to sort them Options This menu allow...

Page 22: ...allows you to create a new mailing list Modify name allows you to modify the mailing list name Add contact allows you to add a contact to the mailing list Properties allows you to see the type of mail...

Page 23: ...select Modify to access the list of parameters to be filled in for the account e mail address example 0612345678 operator country SMTP server examples authentication yes domain operator server smtp op...

Page 24: ...overed by the station you wish to receive To watch television you can put the phone with three different ways 1 the flap open 2 the phone put on a table with the screen on the side For these two modes...

Page 25: ...en the phone is placed with the screen turn up above these menus are not displayed there is direct access to the television stations Select the station Reception begins a few moment later in full scre...

Page 26: ...or message is received When this occurs some models will allow you to continue watching the video on one part of the screen while processing the communication event on the other part then switching au...

Page 27: ...oom use the navigator upwards or downwards or the side keys Note if the zoom selected does not match with the storing format the photo is automatically saved in an appropriate format Other settings pr...

Page 28: ...lpaper or screensaver Editor various options to modify a photo Zoom allows you to magnify certain parts of your photo Adjustment allows you to improve contrast Emboss allows you to modify a photo with...

Page 29: ...e navigator to record then press Stop when you want to stop recording Note the phone automatically stops recording when the maximum size available is reached Press Options to display the options Recor...

Page 30: ...e various options of each directory press Options Browse displays the list of the objects Rename modifies the directory name Delete deletes the directory only the directories created by the user New f...

Page 31: ...search for a device when you initiate sending See below for the pairing procedure Mode With this menu you can on the one hand activate and deactivate the Bluetooth function and on the other when the...

Page 32: ...needs starting the pairing over again Activate this is used to activate the connection with the device Deactivate this is used to deactivate the connection with the device Properties this is used to...

Page 33: ...ata with your PC the link will be interrupted and will have to be manually re started This menu allows you to select a mode to connect the phone to a peripheral with the USB cable available as an acce...

Page 34: ...ble or Bluetooth Music player mode You can listen to music either through the Music Player menu or by pressing the side key When you listen to music its title is displayed on the idle screen You may u...

Page 35: ...the high and low settings View used to view the music as a bar chart Sound effect used to choose various sound effects Memory allows you to display the memory used for musics and the available memory...

Page 36: ...dio functions select a frequency save several stations in a list 3 lists of 10 stations mono or stereo mode When you listen to the radio the station number is displayed on the idle screen The side key...

Page 37: ...allows to store bookmarks addresses of Internet sites You can receive bookmarks and add them to this list History backward and forward navigation of the pages displayed are kept in memory Settings Pr...

Page 38: ...icon indicates that the GPRS or EDGE network is available if the icon is dark it indicates that the phone is logged onto the GPRS or EDGE network This icon is not displayed if the GPRS or EDGE networ...

Page 39: ...lanetsagem com By default the connection URL of your operator or of PlanetSagem is configured in your phone If no connection URL is configured by selecting the More games menu you display the WAP func...

Page 40: ...assign a specific ring tone to each individual category know the number of events in each category and see them Synchronize you can synchronize your organizer with your archives stored in your operato...

Page 41: ...rent ToDo categories assign a specific ring tone to each individual ToDo know the number of ToDo s in each category and see them Delete all allows you to delete all the ToDo s from your ToDo Memory al...

Page 42: ...42 Applications Services This item may not be present on your phone s menu as its contents depends on your SIM 252829103_myMobileTV v 2_en book Page 42 Mardi 22 janvier 2008 9 56 09...

Page 43: ...ock Note if you have activated the silent mode it does not remain after switching off your phone Automatic orientation This menu allows you to activate the automatic positioning of the TV picture see...

Page 44: ...ion when the phone is switched on and off Operator logo This menu allows you to display your operator s logo on the idle screen Energy saving Backlight Screen only only the screen is lit up Full backl...

Page 45: ...he display number function Select one of the options given Anonymous mode My number Callers number Anonymous mode You have the ability to mask your number on the phone of the person you are calling Pr...

Page 46: ...rformed manually Voicemail This function is used to record your voicemail access number This number will be used during a call to the voice mailbox using the programmable keys New number After an inco...

Page 47: ...hone Phone code This menu allows you to activate a code which will be requested when the phone is switched on if a different SIM card is used This code is automatically linked to the SIM card installe...

Page 48: ...g is available only incoming calls will be blocked Select Activation and enter password Fixed dialling This menu allows you to restrict the outgoing calls The availability of this menu depends on your...

Page 49: ...mmable keys Active flap If you select Activate calls are answered by opening the flap Note closing the flap always hangs up whatever the selection made in this menu Activate or Deactivate Storage This...

Page 50: ...idi wave MP3 AAC AAC enhanced AAC AMR Size of memory available for messages 100 SMS Size of memory available for MMS the phonenook and the multimedia objects up to 25 Mb Memory card maximum size 2 GB...

Page 51: ...Conformance Document 51 Conformance Document 252829103_myMobileTV v 2_en book Page 51 Mardi 22 janvier 2008 9 56 09...

Page 52: ...the use of mobile devices They note that if you want to reduce your exposure then you can do so by limiting the length of calls or using a hands free device to keep the mobile phone away from the hea...

Page 53: ...witch your phone off when so instructed by the cabin crew or the warning signs Using a mobile phone may be dangerous to the operation of the aircraft and may disrupt the phone network Its use is illeg...

Page 54: ...olding the phone at the ear position the phone a minimum of 1 5 cm from your body data operation when using a data feature position the phone a minimum of 1 5 cm from your body for the whole duration...

Page 55: ...VICE WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA OR RATIFICATION OF ANY PREVIOUS CONSENT SOFTWARE includes software already installed on the DEVICE DEVICE Software and Software contained on the CD ROM...

Page 56: ...property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectu...

Page 57: ...SUPPLIERS may use this information solely to improve their products or to provide customised services or technologies to you SOFTWARE SUPPLIERS may disclose this information to others but not in a fo...

Page 58: ...es Only you may install one copy of such DEVICE Software onto the DEVICE as a replacement copy for the existing DEVICE Software and use it in accordance with this EULA including any additional EULA te...

Page 59: ...rom or arising out of such changes in the security configuration You must be aware that applications downloaded to your phone could cause the phone to perform actions for which you will be billed like...

Page 60: ...whose name is displayed by the mobile phone Security permissions are different for uncertified or certified MIDlets Security configuration menu When a MIDlet is installed in the mobile phone default s...

Page 61: ...P browser In almost all cases you will first receive a JAD file which will be displayed on the screen When you select a JAD file your mobile phone downloads it displays data contained and prompts you...

Page 62: ...or for any special indirect incidental economic or consequential damages arising under contract tort negligence or other theory of liability relating to the download of any application by any means in...

Page 63: ...ently the diagnosis and repair of a phone infected by the said downloaded data will be at the expense of the customer Any content that you download to your phone may be protected by copyright belongin...

Page 64: ...ree incorrect PIN codes will block the SIM Card SIM BLOCKED If a wrong PIN number is entered three times in succession your SIM card is blocked You must then Enter the PUK Personal Unblocking Key code...

Page 65: ...n calling Avoid placing your fingers on the top of the phone where the aerial is integrated the phone will have to use full strength to establish a quality transmission Impossible to send message Chec...

Page 66: ...800 800 485 Netherlands 020 65 45 724 Poland 0801 801 101 Romania 0800 89 45 21 Russia 495 258 54 33 South Africa 011 369 7870 Spain 91 375 3376 Switzerland 02 25 67 53 99 United Kingdom 0870 24 05 6...

Page 67: ...a 28 49 Confidentiality 47 Contacts 12 28 31 Cost 48 Counters 45 Customer care 66 D Date Time 43 Display 44 Display number 45 Downloaded objects 30 E EDGE 37 e mail 23 Energy saving 44 F Fixed diallin...

Page 68: ...ormation 52 Screensaver 44 Security 47 Settings 43 Shortcut keys 49 Side keys 7 Silent mode 43 SIM card 10 Skins 44 SMS 19 Sound 31 T T9 19 Technical features 50 Timer 40 To Do 31 ToDo 41 Troubleshoot...

Page 69: ...ct to Internet easily Using the 3G EDGE or GPRS networks according to your mobile phone capacities and your subscription For more information or to buy WellPhoneXT www wellphone com See chapter Connec...

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Page 71: ...252829103_myMobileTV v 2_en book Page 71 Mardi 22 janvier 2008 9 56 09...

Page 72: ...ww sagem com Le Ponant de Paris 27 rue Leblanc 75015 PARIS FRANCE Soci t Anonyme Capital 49 353 885 440 349 181 RCS PARIS 01 2008 252829103_myMobileTV v 2_en book Page 72 Mardi 22 janvier 2008 9 56 09...

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