Sagem MYH-10 Series, User Manual

Page: 61 / 72

Troubleshooting
61
Troubleshooting
Problem - Situation Actions
The phone does not turn on Remove the battery and then replace it.
or
Connect the phone to the charger (check that this is plugged in) for approximately
15 minutes.
No network recognised Remove the SIM card. Check that there is no dust or grit in the SIM slot. Replace the
SIM card being sure to push it right up to the stop point.
Unable to turn the phone on Charge the phone for 15 minutes before turning it on.
Check the battery charging indicator:
cycling: charging normally
not cycling: disconnect the charger, re-connect and then check the battery charging
indicator: if it is still not cycling, disconnect the charger and re-connect several times.
If the battery is still not charging, contact the after sales service.
When the battery charging indicator is continuously on, the battery is fully charged.
Error message:
BATTERY STATUS NOT KNOWN
The battery pack is not recognised by the phone.
Check that the battery pack is correctly fitted in the phone.
Error message: LOW BATTERY This message is displayed when the battery charge is too low. The phone turns off
automatically. Charge the phone.
Error message:
SIM NOT PRESENT
Check that the SIM card has been inserted correctly.
Examine the SIM card. If it is damaged, contact your mobile phone operator sales
point. If the message is still displayed, contact the after sales service.
Error message: INCORRECT PIN The PIN has been incorrectly entered. If the PIN is entered incorrectly three times,
the SIM card is blocked.
252542029_myH10 V2_en.book Page 61 Vendredi, 17. mars 2006 10:37 10