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Troubleshooting

59

No call connection

Check that the number you have dialled is correct.

If the letter E is displayed on the top right corner of the screen, without any network name displayed, only emergency 

services can be called.

Check the status of your credit.

Check that the SIM Card you are using offers the service you are requesting; check if its validity has not expired.

Check and deactivate the outgoing calls restriction when necessary.

The network could be saturated. Try later.

If the problem persists, please contact your Technical Helpdesk.

No receiving calls

Try to make a call in order to check that the phone and the network are operational. 

Check and deactivate the permanent call forwarding (permanent call forwarding icon displayed on the screen). 

Check and deactivate the incoming calls restriction when necessary.

If the problem persists, please contact your Technical Helpdesk.

Quality reception when calling

Avoid placing your fingers on the top of the phone, where the aerial is integrated: the phone will have to use full strength to 

establish a quality transmission.

No voicemail

Check that your subscription does offer this service.

Program the call to be forwarded to voicemail using the information provided by the operator.

Try to make a call to check that phone and network are operational.

Check if the voicemail number is properly configured. To do so, go to the 

Settings

/

Calls

 menu, select 

Voicemail

 and check 

the number. Otherwise, enter your operator’s voicemail number.

Operator name does not appear on screen

Go into the 

Settings

 menu, select 

Networks

, then [

Select

]. Wait until the operator appears, select it and validate.

If the Operator logo is present (depending on model), activate the display (

Settings

/

Display

/

Operator logo

).

How can I increase the efficiency of my phone?

Activate the eco mode (see 

Settings

/

Display

/

Energy saving

).

Deactivate the 

Bluetooth

®

 function when you don't need it.

252989298_my810X_en.book  Page 59  Mardi, 5. février 2008  11:06 11

Summary of Contents for MY810X

Page 1: ...ENGLISH 252989298_my810X_en book Page 1 Mardi 5 f vrier 2008 11 06 11...

Page 2: ...252989298_my810X_en book Page 2 Mardi 5 f vrier 2008 11 06 11...

Page 3: ...em Mobiles SAFRAN group T9 Text Input is a trademark of Tegic Communications Inc Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the U S...

Page 4: ...message or an e mail 22 Saving the message 23 Sending the message 23 Receiving messages 24 Creating and sending a voice message 24 Messages menu 24 Photo and video 26 Taking a photo 26 Taking a video...

Page 5: ...Technical features 42 Care and safety information 44 SAR 44 Advice for limiting exposure to radiofrequency RF fields 44 Safety 45 Environment 46 Warranty 47 End User Licence Agreement EULA for the sof...

Page 6: ...press switches from one input mode to another ABC T9 Short press Upper case lower case figures Right programmable key In idle screen access to certain functions shortcuts In menus access to the select...

Page 7: ...ion 7 Lens for shooting in photo and video Short press access to photo viewfinder A second short press takes the photo Volume setting when calling 252989298_my810X_en book Page 7 Mardi 5 f vrier 2008...

Page 8: ...strength level between 0 and 5 bars Message received read your message flashing memory full delete some messages GPRS connection WAP connection Connection to the 3G network 2 Date and time in digital...

Page 9: ...led and stored with care in order not to be damaged If you should lose your SIM card contact your network provider immediately Please keep your SIM card out of reach of young children WARNING Your pho...

Page 10: ...notch as a lever to lift the cover 2 Take out battery if already installed 3 Slide the SIM card with cut corner as shown on the phone into the card holder with fold face down 4 Place the battery by po...

Page 11: ...phone is ON if your are browsing inside the menus a short press on will come back to the idle screen When you are in the idle screen a long press on will switch OFF the phone WARNING The memory card...

Page 12: ...f a wrong PIN number is entered three times in succession your SIM card is blocked You must then Enter the PUK Personal Unblocking Key code provided by your operator and validate Enter your PIN number...

Page 13: ...higher power level than usual decreasing its efficiency quickly It could also affect the quality of your communications Increase the battery life of your phone Don t press the keys when not necessary...

Page 14: ...he battery has entirely discharged the phone cannot start Plug the phone to the charger The phone will switch on after a few minutes of charge You can use the phone again when the Start option is disp...

Page 15: ...ch off the microphone temporarily when you want that your correspondent does not listen International call Press 0 hold down to display then dial the country code without waiting for the dial tone the...

Page 16: ...avigator all calls dialled calls received calls and missed calls Various options are proposed store a number in your phonebook call send a message etc You can also make a call to a number by pressing...

Page 17: ...person you call Preset the phone default mode My number On outgoing calls status of the Display numbers function On incoming calls status of the Display numbers function when you have forwarded the i...

Page 18: ...f certain calls Before you can use this service a password will be provided by your operator when you take out your subscription Access to this service depends on your subscription type To activate ca...

Page 19: ...in the phone You can search for a contact quiclky by typing the first letters You can display it by pressing OK Storing a new contact Display the Phonebook press Options Add new contact then Mobile o...

Page 20: ...to make a video call Create message It allows you to send a written or voice message or a postcard to the contact selected Send vCard It allows you to send contact details by message or Bluetooth Dele...

Page 21: ...o group It allows you to add a contact to a group or to create a new group Contact settings Prompt to save after an incoming or outgoing call with a number not stored in the phonebook this option allo...

Page 22: ...ns key allows you to select various options for typing the text There are two input modes To switch from one mode to another ABC mode T9 mode make a long press on To switch into upper case lower case...

Page 23: ...the word proposed on the screen press the navigator rightwards to validate it or on the 0 key which validates and inserts a space after the word and go on writing the next word If the word you are ex...

Page 24: ...e information on icons backgrounds or tunes downloading Received messages are stored in the SIM card or in the phone until you choose to delete them Creating and sending a voice message You can record...

Page 25: ...vailable for the templates Message archive This menu is used to store all your sent messages Too many messages saved will quickly fill up the available memory and no further messages will be received...

Page 26: ...ge location click sound photo format and quality Taking a photo Select the Camera menu Look into your phone display and position your subject Move your phone to position your photo Press OK the photo...

Page 27: ...h into video mode Press OK to record then press Stop when you want to stop recording The video is automatically saved and has a number It is saved in Multimedia Videos Note the phone automatically sto...

Page 28: ...of all the multimedia objects recorded in your phone and the downloaded objects photos videos ringtones musics bookmarks games etc To display the various options press Options after having selected an...

Page 29: ...options press Options Play to play a music file Add to playlist to add a music file to a playlist Send by to send the music file by message or Bluetooth Details properties of the music file selected M...

Page 30: ...e to a playlist Remove to remove the music file selected from the playlist Play mode to select the way to play the music files Set as ringtone allows you to select the music file as a ringtone Send By...

Page 31: ...chapter Idle screen for information on and GPRS icons Logging on The connection to a service on the GPRS network is not cut if an incoming call is received You can answer the call If you are logging o...

Page 32: ...lashing icon indicates that the GPRS network is available if the icon is dark it indicates that the phone is logged onto the GPRS network This icon is not displayed if the GPRS network is not availabl...

Page 33: ...implies some basic knowledge of the possible effects of such download We advise you to dwonload certified games or applications from your operator sites or from www planetsagem com By default the conn...

Page 34: ...us are See month allows you to access events on a month by month basis See week allows you to access events on a week by week basis See today allows you to access the events for the current day and th...

Page 35: ...and to store the lap times Timer This menu allows you to use the timer function Calculator and converter This menu allows you to use your phone as a calculator Use the following keys to make calculat...

Page 36: ...xplorer files directory you can copy paste If you want to exchange objects between the phone memory and a PC you must install the Wellphone software select Multimedia to open from the PC the phone fil...

Page 37: ...to search for devices which may connect with Bluetooth link with your phone for instance headset My Bluetooth name This menu allows you to assign a name to your phone for the Bluetooth connection Thi...

Page 38: ...e made Backlight You can select the backlight intensity and the inactivity time after which the phone will automatically switch into economic mode screen off Two possibilities to quit this mode Any Ke...

Page 39: ...security settings Keypad lock This menu allows you to lock the keypad to avoid unwanted key presses Automatic after a few seconds the keypad is locked To unlock it press the and OK keys from the idle...

Page 40: ...nd Select Select Enable or Disable and Save Enter 0000 the factory code by default and validate To modify the phone code Select Change lock code and Select Enter the old code and validate Enter the ne...

Page 41: ...u check the cost of the last call you made and of all the calls you made since you last deleted them The Delete costs menu lets you delete the cost of your last call and reset the cost counter after e...

Page 42: ...e of memory available for messages 100 SMS Size of memory available for MMS the phonenook and the multimedia objects up to 16 Mb Maximum size of each message SMS 160 characters MMS the phone supports...

Page 43: ...Conformance Document 43 Conformance Document 252989298_my810X_en book Page 43 Mardi 5 f vrier 2008 11 06 11...

Page 44: ...lth Organization has stated that present scientific information does not indicate the need for any special precautions for the use of mobile devices They note that if you want to reduce your exposure...

Page 45: ...to switch your phone off when so instructed by the cabin crew or the warning signs Using a mobile phone may be dangerous to the operation of the aircraft and may disrupt the phone network Its use is i...

Page 46: ...f 1 5 cm from your body data operation when using a data feature position the phone a minimum of 1 5 cm from your body for the whole duration of the data transmission Accessories We advise you the use...

Page 47: ...comply with the specifications set by Sagem Mobiles is excluded from the warranty Consequently the diagnosis and repair of a phone infected by the said downloaded data will be at the expense of the c...

Page 48: ...to essential legal provisions Sagem Mobiles does not accept any warranty explicit or implicit other than the warranty provided expressly in this chapter nor shall Sagem Mobiles accept responsibility f...

Page 49: ...of the phone sent back to Sagem Mobiles Normal wear and tear of the phone and accessories Communication problems linked with a poor environment especially Problems accessing and or logging onto the In...

Page 50: ...n in the accepted estimate will be charged to the customer These provisions are valid unless a special written agreement has been made with the customer If one of the provisions turns out to infringe...

Page 51: ...E DEVICE WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA OR RATIFICATION OF ANY PREVIOUS CONSENT SOFTWARE includes software already installed on the DEVICE DEVICE Software and Software contained on the CD...

Page 52: ...to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and tr...

Page 53: ...information solely to improve their products or to provide customised services or technologies to you SOFTWARE SUPPLIERS may disclose this information to others but not in a form that personally iden...

Page 54: ...rposes Only you may install one copy of such DEVICE Software onto the DEVICE as a replacement copy for the existing DEVICE Software and use it in accordance with this EULA including any additional EUL...

Page 55: ...epending on your operator s billing policy you may also be charged to download the application because of airtime consumption Security considerations Java MIDP technology is an efficient way to provid...

Page 56: ...ncrease or decrease permissions currently applied to the current MIDlet for each of the security groups When you set a more permissive authorization to a security group than the current value mobile p...

Page 57: ...e downloaded items may contain data or may induce actions which may cause malfunctioning of your mobile phone or loss or corruption of data or abnormal increase of your airtime consumption You express...

Page 58: ...l Three incorrect PIN codes will block the SIM Card PIN BLOCKED If a wrong PIN number is entered three times in succession your SIM card is blocked You must then Enter the PUK Personal Unblocking Key...

Page 59: ...lpdesk Quality reception when calling Avoid placing your fingers on the top of the phone where the aerial is integrated the phone will have to use full strength to establish a quality transmission No...

Page 60: ...0 800 485 Netherlands 020 65 45 724 Poland 0801 801 101 Romania 0800 89 45 21 Russia 495 258 54 33 South Africa 011 369 7870 Spain 91 375 3376 Switzerland 02 25 67 53 99 United Kingdom 0870 24 05 613...

Page 61: ...atic redial 17 Blacklist 17 Call barring 18 Call divert 16 Call waiting 17 Display numbers 17 Camera 26 41 Clock Stop Watch 35 Timer 35 Confidentiality 40 Contact 19 26 Contacts 12 36 Call group 21 Co...

Page 62: ...tact 19 Using the phonebook 19 Photo 10 26 36 Picture 36 PIN code 39 PIN2 number 40 Programmable keys 6 S Safety information 44 Security 39 Shutdown animation 38 SIM card 9 10 SMS 22 Sound 36 Startup...

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Page 71: ...nect to Internet easily Using the 3G EDGE or GPRS networks according to your mobile phone capacities and your subscription For more information or to buy WellPhoneXT www wellphone com See chapter Conn...

Page 72: ...www sagem com Le Ponant de Paris 27 rue Leblanc 75015 PARIS FRANCE Soci t Anonyme Capital 49 353 885 440 349 181 RCS PARIS 02 2008 252989298_my810X_en book Page 72 Mardi 5 f vrier 2008 11 06 11...

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