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TROUBLESHOOTING AND MAINTENANCE

MISFEED IN THE LOWER PAPER TRAY

●

Make sure that there is no misfed paper in the machine before pulling the tray out. (p.68)

●

Use the following procedure to remove misfeeds that occur in the 500-sheet paper feed unit or 2 x 500-sheet paper
feed unit.

Open the lower side cover.

Remove the misfed paper.

Be careful not to tear the
misfed paper during
removal.

If the misfed paper is not visible in
step 2, lift and pull out the lower paper
tray and remove the misfed paper.

Be careful not to tear the
misfed paper during
removal.

Replace the lower paper tray.

Push the lower paper tray in completely.

Close the lower side cover.

Make sure that the
misfeed message is
cleared.

Summary of Contents for MF 9325

Page 1: ...MANUAL for copier BEFORE USING THE MACHINE COPY FUNCTIONS CONVENIENT COPY FUNCTIONS USER SETTINGS TROUBLESHOOTING AND MAINTENANCE PERIPHERAL DEVICES AND SUPPLIES APPENDIX 8 21 35 53 59 78 82 Page With...

Page 2: ...for OFF Caution For a complete electrical disconnection pull out the main plug The socket outlet shall be installed near the equipment and shall be easily accessible Do not make copies of anything whi...

Page 3: ...7 USING THE DOCUMENT GLASS 27 USING THE RSPF 28 EXPOSURE ADJUSTMENT 29 SELECTING THE ORIGINAL IMAGE TYPE AND MANUALLY ADJUSTING THE EXPOSURE 29 REDUCTION ENLARGEMENT ZOOM 30 AUTOMATIC RATIO SELECTION...

Page 4: ...s installed 72 MISFEED IN AN OUTPUT TRAY when a finisher SG FN3A is installed 72 REPLACING THE TONER CARTRIDGE 74 STAPLE CARTRIDGE REPLACEMENT 75 STAPLE JAM REMOVAL 76 CHECKING THE TONER QUANTITY AND...

Page 5: ...ging the machine Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser radiation exposure The socket outlet should be installed ne...

Page 6: ...the photoconductive drum green portion Scratches or smudges on the drum will cause dirty copies LASER INFORMATION Connect the machine to a power outlet which is not used for other electric appliances...

Page 7: ...s on the CD ROM and explains the procedures for using the machine as a printer network printer and network scanner Software setup guide for printer This manual contains instructions for installing the...

Page 8: ...ional however some models include certain peripheral devices as standard equipment Some functions cannot be used on certain models AB series metric and inch series references Both specifications are q...

Page 9: ...ft 2 in 1 and 4 in 1 pamphlet copy dual page copy and cover copy are available Key operator programs allow the setting or modification of functions to meet your specific needs The key operator program...

Page 10: ...ove the machine Operation panel Contains operation keys and the touch panel p 10 Job separator tray upper tray optional Print jobs and received faxes are delivered to this tray Centre tray Finished co...

Page 11: ...paper p 68 Photoconductive drum Copy images are formed on the photoconductive drum Fusing unit release levers To remove a paper misfeed in the fusing unit push up on these levers and remove the paper...

Page 12: ...ng sent or received DATA indicator Blinks when a fax has been received to memory and lights steadily when a fax is waiting in memory for transmission See operation manual for facsimile JOB STATUS key...

Page 13: ...hlighted at the time a screen appears are already selected and will take effect when the OK key is touched Example 2 If you need to cancel a selection simply press the key once again so that it is not...

Page 14: ...d jobs JOB QUEUE Shows jobs that have been stored and the job that is currently being executed COMPLETE Shows the jobs that have been finished Note that copy jobs do not appear in this list If the pow...

Page 15: ...tatus will appear on the main screen for several seconds Then copying can be performed See Key operator s guide POWER OFF When the machine is not used for a long time be sure to turn it off Make sure...

Page 16: ...eat mode When the set time elapses the temperature of the fusing unit is automatically lowered to reduce power consumption while on standby The factory default setting is 15 minutes To return to norma...

Page 17: ...Weight Capacity 1 Upper paper tray 1 Plain paper Letterhead paper Recycled paper Colour paper A5 to A3 5 1 2 x 8 1 2 to 11 x 17 56 g m2 to 105 g m2 15 lbs to 28 lbs 500 sheets 4 2 Lower paper tray 2...

Page 18: ...from the seal area Envelopes with part of the seal area peeled off Letterhead paper Letterhead paper is paper with information pre printed at the top such as a company name and address Use SAGEM reco...

Page 19: ...he slot at the left front of the paper tray 4 Fan the copy paper 5 Load paper in the tray 6 Push the paper tray firmly back into the machine If you loaded a different size of paper that was loaded pre...

Page 20: ...print side facing down When loading envelopes make sure that they are straight and flat and do not have loosely glued construction flaps not the closure flap When adding paper first remove any paper r...

Page 21: ...til it appears 5 Select the size and type of paper that is loaded in the tray The currently selected paper type will be highlighted To change the paper type selection touch the appropriate type key To...

Page 22: ...ained in Loading paper in the bypass tray p 18 2 Touch the PAPER SELECT key 3 Touch the paper type selection key 4 Select the paper type JAPANESE P C refers to official postcards used in Japan 5 Touch...

Page 23: ...PF Paper size display This shows the location of the paper trays the size of the paper in the trays indicates whether or not there is paper A paper tray can be touched to change the paper tray selecti...

Page 24: ...gain 4 Select the number of copies and any other desired copy settings and then press the START key The number in the copy quantity display will decrease by 1 each time a copy is made If you are only...

Page 25: ...RSPF while this message appears will be fed and copied automatically Copying a large number of originals Job Build mode is useful when you need to copy more originals that can be placed in the RSPF a...

Page 26: ...placed together in the RSPF as long the widths are equal however some copy functions may not operate correctly Acceptable originals Originals of size A5 to A3 5 1 2 x 8 1 2 to 11 x 17 having a weight...

Page 27: ...ntation than the copy paper the original image will be automatically rotated 90 When an image is rotated a message will be displayed If a function is selected that is not suitable for rotation such as...

Page 28: ...ecial size of paper in the bypass tray the starting position of printing can be shifted vertically for fine adjustment of the image position To adjust the starting position of printing follow the step...

Page 29: ...es on letterhead paper place the side with the letterhead face down if using a tray or face up if using the bypass tray This is the opposite of normal Automatic two sided copying is not possible on th...

Page 30: ...opy mode 4 Touch the OK key 5 Make sure that a suitable paper size is automatically selected or select another size using the PAPER SELECT key 6 Select the number of copies and any other desired copy...

Page 31: ...lect MANUAL and then adjust the copy exposure Touch the key to make darker copies Touch the key to make lighter copies To change back to automatic exposure adjustment follow these steps 1 Touch the EX...

Page 32: ...riginal position Selectable ratios Document glass 25 to 400 RSPF 50 to 200 If the original size does not appear in the touch panel specify the original size manually p 47 Automatic ratio selection is...

Page 33: ...nge faster 5 Touch the OK key PAPER SELECT 100 COPY RATIO B4 B5 A3 A4 B5 A5 B4 A4 A5 B5 A4 B4 A4 B5 A3 B4 B5 B4 A4 A3 70 81 86 115 122 141 B5 A4 B4 A3 ZOOM XY ZOOM MENU AUTO IMAGE EXPOSURE PAPER SELEC...

Page 34: ...s to be changed independently Example Vertical ratio set to 100 and horizontal ratio set to 50 1 Place the original s p 22 p 23 2 Touch the COPY RATIO key 3 Touch the XY ZOOM key EXPOSURE AUTO A4 PAPE...

Page 35: ...l not become highlighted when touched If you need to readjust the horizontal ratio touch the X key again 8 Touch the OK key 9 Make sure that a suitable paper size is automatically selected or select a...

Page 36: ...the previous copies Offset function p 35 4 When the copy job is finished press the INTERRUPT key and remove the original s 5 Replace the previous original s and press the START key to resume copying R...

Page 37: ...alled GROUP COPY This function is used to group sets of copies by page The copies are delivered to the centre tray and to other trays when a job separator tray or finisher is installed OFFSET FUNCTION...

Page 38: ...this step until all originals have been scanned and then touch the READ END key The copies are grouped as follows If the memory becomes full while scanning the originals MEMORY IS FULL PRESS START TO...

Page 39: ...es will be stapled at the position shown below Stapling position Top left corner Portrait orientation Landscape orientation Available paper sizes A4 and B5 8 1 2 x 11 Stapling capacity For each size u...

Page 40: ...d press the START key Repeat this step until all originals have been scanned and then touch the READ END key If the memory becomes full while scanning the originals MEMORY IS FULL PRESS START TO BEGIN...

Page 41: ...ur layout patterns key key Use these to change pages in the special functions screen ORIGINAL SIZE key p 47 Use to manually select the original size When the original size is selected the auto ratio s...

Page 42: ...NCTIONS 1 Touch the SPECIAL MODES key 2 Touch the key of the desired special mode Example Selecting the margin shift function Procedures for modes that require further settings are explained starting...

Page 43: ...he right Image shifted to the left Image shifted down Margin Margin Margin Margin One sided copying Two sided copying Image shifted to the right Margin Image shifted to the left Margin Image shifted d...

Page 44: ...n to indicate that the function is turned on 2 Select the desired erase mode Select one of the three erase modes The selected key will be highlighted 3 Adjust the erase width as needed and touch the O...

Page 45: ...r A4 8 1 2 x 11 size paper is not selected touch the PAPER SELECT key to select B5 or A4 8 1 2 x 11 paper 5 Select the number of copies and any other desired copy settings and then press the START key...

Page 46: ...OK key in the pamphlet copy setting screen You will return to the special modes menu screen 4 Touch the OK key in the special modes screen You will return to the main screen of copy mode 5 Place the...

Page 47: ...ouch the READ END key Copying begins If the memory becomes full while scanning the originals MEMORY IS FULL PRESS START TO BEGIN COPYING OR CA TO CANCEL will appear To copy only the originals that hav...

Page 48: ...Select the number of originals to be copied onto one sheet in the multi shot copy selection screen 3 Select the layout Select the order in which the originals will appear on the copy 4 Select a border...

Page 49: ...ginal size MANUAL key is highlighted and the selected paper size is displayed 4 Touch the inside OK key You will return to the special modes menu screen 5 Touch the OK key in the special modes menu sc...

Page 50: ...d or two sided originals One sided copies from one sided or two sided originals 1 2 3 4 SAGEM Cover original 2 3 4 1 SAGEM Back cover no copying Front cover can copy onto front side Back side of cover...

Page 51: ...n to the special modes screen 5 Touch the OK key in the special modes screen You will return to the main screen of copy mode 6 Load the cover paper to be used into the bypass tray Load the same size o...

Page 52: ...B W REVERSE key in the special modes menu screen The B W REVERSE key is highlighted The B W reverse icon will also appear in the screen to indicate that the function is enabled 2 Touch the OK key in t...

Page 53: ...ension width and Y dimension length of the original card with the keys X width is initially selected Enter X dimension and then touch the Y key to enter Y dimension To change the X or Y value back to...

Page 54: ...scanned 7 Place the back side of the original face down on the document glass 8 Press the START key The back side of the card is scanned and copying begins The original must be placed on the document...

Page 55: ...in the operation manual for facsimile ADDRESS CONTROL 2 If your machine has the fax option this setting is used to store fax numbers for automatic dialling Group keys and user indexes can also be pro...

Page 56: ...checkmark will appear to indicate that the item is selected In the above settings tray 1 can be used for printer copy and fax mode Tray 2 and tray 3 can only be used for copy mode For a detailed expla...

Page 57: ...built in clock The date and time are used for functions that require date and time information Tray settings The paper type paper size and enabled modes can be set for each tray Auto tray switching a...

Page 58: ...l or touch the EXIT key on the touch panel STORING A JOB PROGRAM 1 Press the key 2 Touch the STORE DELETE key 3 Touch a program number from 1 to 10 in the storage register screen 4 Select the copy set...

Page 59: ...program number of the program to be deleted If a number key for which no job program has been stored is selected the proceed to step 4 on the previous page for storing a job program 4 Touch the DELETE...

Page 60: ...opy mode fax mode network scanner mode and printer mode in the key operator programs See the Key operator s guide To print in printer mode when auditing mode is enabled enter your account number in th...

Page 61: ...e bypass tray A copy job stops before it is finished The contrast of the touch panel is too high or too low Image cannot be rotated Original size is not selected automatically or copying does not take...

Page 62: ...e paper in the tray selected for copying 48 TONER SUPPLY IS LOW The toner cartridge must be replaced soon 74 CHANGE THE TONER CARTRIDGE The toner cartridge is out of toner Replace the toner cartridge...

Page 63: ...act your authorised service representative MAINTENANCE REQUIRED It is time for regular maintenance Contact your authorised service representative CALL FOR SERVICE CODE Turn off the power and then turn...

Page 64: ...to normal operation 14 Copy mode is not selected Press the COPY key to select copy mode 10 Two sided copying is not possible Automatic two sided copying was attempted on paper that is not suitable fo...

Page 65: ...66 Paper tray settings are prohibited in the key operator programs Change the setting in the key operator programs to permit paper tray settings Key operator s guide Order of copies is incorrect The...

Page 66: ...ray exceeds the maximum number Do not place more than the maximum number of sheets 15 The bypass guide is not adjusted to the size of the loaded paper Adjust the bypass guide to the size of the loaded...

Page 67: ...anged when a different size of paper was loaded in the tray Be sure to change the tray s paper size setting when loading a different size of paper in the tray 19 For AB metric countries An inch paper...

Page 68: ...misfeed Misfeed in the RSPF p 67 Misfeed in the finisher p 72 Misfeed in the machine p 68 Misfeed in the bypass tray p 68 Misfeed in the upper paper tray p 70 Misfeed in the lower paper tray p 71 MISF...

Page 69: ...move the misfed original from the exit area If the misfed original cannot be easily removed from the exit area open the moveable part of the document feeder tray and remove the reversing tray and then...

Page 70: ...and the side cover 2 Press gently on both sides of the front cover and pull it open 3 Carefully remove the misfed paper Turn the roller rotating knob in the direction of the arrow to assist in removin...

Page 71: ...he fusing unit paper guide knob to open the paper guide and carefully remove the misfed paper 6 Close the fusing unit paper guide and press down on the fusing unit release levers 7 Close the front cov...

Page 72: ...e machine before pulling the tray out p 68 1 Lift and pull out the upper paper tray and then remove the misfed paper Be careful not to tear the misfed paper during removal 2 Replace the upper paper tr...

Page 73: ...x 500 sheet paper feed unit 1 Open the lower side cover 2 Remove the misfed paper Be careful not to tear the misfed paper during removal 3 If the misfed paper is not visible in step 2 lift and pull o...

Page 74: ...Open the upper right side cover 2 Gently pull the misfed paper out Be careful not to tear the misfed paper during removal 3 Close the upper right side cover Make sure that the misfeed message is clea...

Page 75: ...move any misfed paper from the stapler compiler 4 Close the stapler compiler cover 5 If the offset tray is being used remove any misfed paper from the offset tray 6 If the top tray is being used open...

Page 76: ...rtridge before the tape is removed 4 While pushing the lock release lever gently insert the toner cartridge along the guides until it clicks into place 5 Remove the tape from the shutter Pull the shut...

Page 77: ...x from the stapler 3 Remove the staple cartridge from inside the staple box 4 Insert the new staple cartridge into the box until it clicks into place Insert the new cartridge by aligning the arrows on...

Page 78: ...CHECKING THE TONER QUANTITY AND TOTAL COUNT The approximate quantity of toner remaining and the total count can be displayed as explained below The total count shows the combined output total of the...

Page 79: ...nes appear in copies made with using the RSPF use the provided glass cleaner to clean the scanning glass for RSPF 1 Open the RSPF and take out the glass cleaner 2 Clean the scanning glass with the gla...

Page 80: ...ne to be used as a network printer PS3 EXPANSION KIT SG PEK This kit offers PostScript 3 compatibility BARCODE FONT KIT SG PF1 This font set adds barcode printing capability NETWORK SCANNER EXPANSION...

Page 81: ...1 Paper sizes that can be stapled B5 A4 A4R B4 A3 8 1 2 x 11 8 1 2 x 11 R 8 1 2 x 13 8 1 2 x 14 11 x 17 Stapling capacity 30 sheets 80 g m2 21 lbs Power supply Drawn from the machine Weight Approx 19...

Page 82: ...00 sheets 500 sheets Lower tray 500 sheets Weight Approx 6 1kg 13 5 lbs Approx 11 8kg 26 1 lbs Dimensions 596 mm W x 498 mm D x 97 mm H 23 15 32 W x 19 39 64 D x 3 53 64 H 596 mm W x 498 mm D x 194 mm...

Page 83: ...ower supply Drawn from the machine Detectable original sizes A5 to A3 5 1 2 x 8 1 2 to 11 x 17 Weight Approx 7 9 kg 17 4 lbs Dimensions 586 mm W x 457 mm D x 145 mm H 22 61 64 W x 17 9 64 D x 5 1 4 H...

Page 84: ...ounter First copy time 1 Approx 4 8 sec When A4 8 1 2 x 11 size paper is fed horizontally from tray1 Approx 4 5 sec When A4 8 1 2 x 11 size paper is fed horizontally from tray1 Warm up time 2 Approx 2...

Page 85: ...9331 Sound Pressure Level LpA bystander positions Copying 47 dB A MF 9325 Copying 51 dB A MF 9331 Standby 16 dB A MF 9325 MF 9331 Sound Pressure Level LpA operator position Copying 50 dB A MF 9325 Cop...

Page 86: ...per feed roller 77 Document glass 77 RSPF 77 CLEAR ALL key 10 14 CLEAR key 10 22 23 Clock 53 Color paper 15 Copy finishing functions Group copy 35 Offset function 35 Sort copy 35 Staple sort 37 COPY k...

Page 87: ...area 68 Misfeed in the upper exit area 72 Misfeed in the upper paper tray 70 Misfeed removal Bypass tray 68 Centre tray 70 Lower paper tray 71 Machine 68 Output tray 72 RSPF 67 Upper exit tray 72 Uppe...

Page 88: ...ide cover handle 9 Sort copy 35 SORT key 36 Special modes B W reverse copy 50 Card shot 51 Cover copy 48 Dual page copy 43 Erase copy 42 Job build mode 45 Margin shift copy 41 Multi shot copy 46 Origi...

Page 89: ...hot copying 46 Offset function using 35 Original size specifying 47 Pamphlet copying 44 Selecting finishing functions Group copying 35 Offset function 35 Sort copying 35 Staple sort function 37 Sort c...

Page 90: ...States Patent and Trademark Office and may be registered in certain jurisdictions Clarendon Eurostile Helvetica Optima Palatino Stempel Garamond Times and Univers are trademarks of Heidelberger Druck...

Page 91: ...MEMO...

Page 92: ...MEMO...

Page 93: ...FOR STR LEN VARNING OSYNLIG LASERSTR LNING KLASS 3B N R DENNA DEL R PPNAD OCH SP RRAR R URKOPPLADE UNDVIK EXPONERING F R STR LEN VARO AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA N KYM T NT...

Page 94: ......

Page 95: ...SAGEM COMMUNICATIONS 27 rue Leblanc 75512 PARIS CEDEX 15 FRANCE...

Page 96: ...MF 9325 MF 9331 OPERATION MANUAL for copier...

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