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Maintenance

6-23

Date en cours : 11 May 2006
\\osn01001\be31-doc\DOC 31 - En cours\Travaux en cours\URD31\Fax\MFL V3\LU 252 547 433 A MFL_V3 _4690N GB\Maintenance Gb.fm

Op

eration

Setting yo

ur 

machine

Getting started

Directory

Mainte

nanc

e

Safety

Contents

Installation

Paper jam at the feeders and trays

The figures below show different type of paper jam you might experience when using your 
machine.

Remove any stuck sheets as shown by the arrow depending on where the paper jam occurs

At the printer output stacker

Summary of Contents for MF 4690N

Page 1: ...User Manual SAGEM MF 4690n...

Page 2: ...x to E mail function send and receive E mails send and receive SMS s1 You can also print to PCL 6 and SG Script 3 formats emulation of Postscript level 3 language We recommend that you read this Manua...

Page 3: ...U 15 OK key confirm displayed selection 16 C key return to previous menu and correct data entry 17 and keys navigation keys 18 Alphabetical keypad 19 key access to special characters 20 key enter or g...

Page 4: ......

Page 5: ...1 14 Telephone and LAN connection 1 15 Power line connection and switch on 1 15 Installing the Duplex unit depending on model or option 1 16 2 GETTING STARTED 2 1 Navigation methods 2 1 Presentation 2...

Page 6: ...cation SMTP parameters 3 15 Settings 3 17 Standard settings 3 17 Mail sorting 3 18 Internet Connection 3 20 Immediate connection to the Internet 3 20 Programmed connection 3 20 Deactivating the Intern...

Page 7: ...ding on model 5 9 Deposit a file in an FTP server 5 9 Multi contact sending 5 9 Transmission waiting queue 5 10 Immediately perform transmission from the waiting queue 5 11 Consult or modify the waiti...

Page 8: ...epartment report 5 25 Use of the department codes by a department 5 26 Printing a user department code 5 26 Charge code 5 27 Entering the charge code 5 27 Mail box MBX FAX 5 28 MBX management 5 28 Cre...

Page 9: ...T 7 1 This unit has been designed in accordance with European standards I CTR37 and CTR21 it is designed for connection to the Public Switched Telephone Network PSTN In case of any problems first cont...

Page 10: ...6...

Page 11: ...ce life for which it is designed Double check to make sure that the location you select has the following characteristics Choose a location that is well ventilated When installing the terminal close t...

Page 12: ...the printer Temperature 10 C to 35 C 50 F to 95 F with fluctuation of 10 C 18 F per hour Humidity 20 to 80 no condensation with fluctuation of 20 per hour Terminal The following describes precautions...

Page 13: ...tal accidently get inside the printer immediately turn it off unplug the power cord and contact your dealer Failure to take this immediate action creates the danger of fire or electrical shock Wheneve...

Page 14: ...epicted below 1 Scanner output stacker 2 Printer output stacker 3 Printer paper feed tray 4 AC power cord depending on country 5 Telephone line cord depending on country 6 Fax printer terminal 7 Docum...

Page 15: ...y Maintenance Safety Contents Installation Pull out the two pads from the paper feed inlet Press the paper size guide on the right in order to push both paper size guides to the left or to the right P...

Page 16: ...stacker Second paper cassette option Scanner Document feed Adjustable paper guide Scanner release button On Off switch Second cassette paper tray 500 pages Chip card reader Printer paper feed tray Pri...

Page 17: ...afety Contents Installation INSTALLING THE REMOVABLE PARTS This section details the installation of the terminal s removable parts INSTALLING THE PRINTER PAPER TRAY Using the printer s left and right...

Page 18: ...the stacker upwards in order to insert its clips into the notches located on the upper part of the printer Release the stacker so that it recovers its initial shape INSTALLING THE DOCUMENT FEEDER FOR...

Page 19: ...CKER Fit the output stacker on the upper front part of the terminal by inserting its two toes into the notches provided LOADING PAPER Press the paper size guide on the right in order to push both pape...

Page 20: ...per size guides against the right and left edges of the stack Fit the paper tray cover into place Caution Do not add paper in the paper tray while the machine is printing Supported types of paper Auto...

Page 21: ...r such as 60 to 160 g m max colour paper or transparent film laser printer compatible you should load the paper manually one sheet after the other To do so Insert your sheet of paper or film between t...

Page 22: ...ts in place Place the printer on top of the base unit Make sure to align the coupling pins of the base unit with the holes located underneath the printer Remove the cover from tray 2 Press down on the...

Page 23: ...g started Directory Maintenance Safety Contents Installation Remark Be sure to use both hands whenever tray 2 is removed from or inserted into the second paper cassette unit Replace the cassette cover...

Page 24: ...on CONNECTIONS Key to the diagram A Telephone line connector B AC power connector 1 Line cord model depending on country 2 AC power cord model depending on country Make sure the On Off switch is set t...

Page 25: ...machine POWER LINE CONNECTION AND SWITCH ON Caution Refer to safety procedures in the Safety Chapter Plug end of the main power cord 2 into the connector B on the fax machine and the other end in the...

Page 26: ...s in mode Switch off your terminal and pull out the mains plug Take the duplex unit out of its box and remove the protective film Remove the connector cover A to obtain access to the connector Insert...

Page 27: ...Maintenance Safety Contents Installation Clip the connector of the flat cable E of the duplex unit in the connector D located at the bottom left hand side of the terminal Hold the module in its housin...

Page 28: ...ter the other A while rotating them of a turn clockwise to lock the duplex unit to the back of your terminal Once the module is locked in position close the door The module is now ready to operate Rec...

Page 29: ...NG STARTED NAVIGATION METHODS PRESENTATION The navigator gives you access to the menus visible on screen The navigator This navigator has 5 keys and allows you to move within the menus available on yo...

Page 30: ...er the main menu M Select the next line in a menu Select the previous line in a menu Confirm entry and go to the following menu OK Return to the previous menu C Confirm and exit from the current menu...

Page 31: ...CTIONS Access to functions may be achieved in two ways Menu driven access Direct function access Menu driven access You may print the functions list to know the number of a function Press the M key th...

Page 32: ...Print the directory p 4 6 M 16 OK SAVE LOAD Store the directory on a chip card M 161 OK SAVE Save the directory to a chip card p 4 1 M 162 OK LOAD Load the directory from a chip card p 4 1 M 17 OK IMP...

Page 33: ...he summer time offset p 3 13 M 29 OK TECHNICALS Technical parameters p 3 8 M 20 OK GEOGRAPHICAL Geographical settings p 3 3 M 201 OK COUNTRY The country you select will set the corresponding network l...

Page 34: ...mode p 3 21 M 453 OK SENDER NAME Choose to show hide sender name p 3 21 M 454 OK TERM ADDR Terminal address p 3 21 M 46 OK SERVER SMS servers settings p 3 24 M 461 OK SMS CENTRE 1 Number of main SMS...

Page 35: ...11 OK LOCKING CODE Locking code p 5 20 M 812 OK LOCK KEYBD Activate keyboard lock p 5 20 M 813 OK LOCK NUMBER Activate dialling lock p 5 21 M 814 OK LOCK PARAMET Activate Internet settings lock p 5 21...

Page 36: ...age service e mail address M 923 OK SERVERS SMTP POP3 and DNS parameters p 3 15 M 9231 OK SMTP SMTP server M 9232 OK POP3 POP3 server M 9233 OK DNS 1 Primary DNS M 9234 OK DNS 2 Secondary DNS M 924 OK...

Page 37: ...ETTING OF PARAMETERS DEPENDING ON THE MODEL EMBEDDED WEB SERVER The same parameters can be set locally or remotely Prerequisites To set your unit remotely you need A Web browser Internet Explorer vers...

Page 38: ...RANSMISSION Date Time At any moment you may change the date and time on your fax machine To change the date and time M 21 OK SETUP DATE TIME Enter the numbers of the required time and date one after a...

Page 39: ...elephone network the language by default To select the country M 201 OK SETUP GEOGRAPHICAL COUNTRY Select the required option and press the OK key to confirm Network This setting enables you to indivi...

Page 40: ...tically dialled with each number Defining the minimal size and the local prefix M 252 OK SETUP NETWORKS PREFIX You can change the default value for the minimal size of the company s outside numbers an...

Page 41: ...t appear on the transmission report Economy period This function allows you to defer a fax transmission to off peak hours and thus reduce the cost of your communications The economy period via the tel...

Page 42: ...ted Reception without paper Your fax offers you the possibility to either accept or refuse document reception if your printer is unavailable no paper If your fax printer is unavailable you may choose...

Page 43: ...ADCAST Enter the remote fax number where you will relay to or choose your dialling mode refer to paragraph Dialling page 5 2 and press OK Enter the relay list number used by the remote fax and press O...

Page 44: ...ission speed for outgoing documents For a quality telephone line compatible no echo communications occur at maximum speed However it may be necessary to restrict the transmission speed for some calls...

Page 45: ...Internet This menu is available only if the connection type is set to PERIODIC M 941 72 MODEM SPEED 1 56000 2 33600 3 14400 4 12000 5 9600 6 7200 7 4800 8 2400 9 1200 0 600 Choice of maximum Internet...

Page 46: ...pheral units in relation to the implemented Local Area Network LAN 80 TONER SAVE 1 WITH 2 WHITHOUT Makes printing lighter to save toner cartridge ink 90 RAW PORTA 9100 RAW network print port connectio...

Page 47: ...rk settings sometimes require a sound knowledge of your own computer configuration If that is administrated by anyone in your company we recommend you ask that person for the settings described below...

Page 48: ...OK to confirm IEEE address or Ethernet address or MAC address M 2535 OK SETUP NETWORKS LOCAL NETWORK IEEE ADDRESS The Ethernet card of your terminal already has an unmodifiable yet consultable IEEE ad...

Page 49: ...alidate with OK The port by default is port 123 Activating the server access M 2543 OK SETUP NETWORKS SNTP SERVER STATE To activate the SNTP server select WITH in the drop down menu then validate with...

Page 50: ...Internet or E mails Both operations will be performed during an Internet connection INITIALISATION PARAMETERS You must define or at least check all parameters needed to identify yourself with the Int...

Page 51: ...WORD press OK Enter E MAIL ADR press OK Access to servers parameters M 923 OK INTERNET INIT PROVIDER SERVERS Enter SMTP press OK Enter POP3 press OK Enter DNS 1 primary press OK Enter DNS 2 secondary...

Page 52: ...TION PASSWORD MESSAGE SERVICE IDENTIFIER demo jt12 MESSAGE SERVICE PASSWORD E MAIL ADDRESS demo2 gofornet com SERVER SMTP mail gofornet com POP mail gofornet com DNS 1 103 195 014 001 DNS 2 103 195 01...

Page 53: ...ent you may print the settings of your machine to know their status Selecting the connection type M 941 OK INTERNET SETTINGS CONNEC TYPE Select one of the connection options among SET TIMES PERIODIC o...

Page 54: ...K to confirm Selecting the print mode for the deposit notice M 944 OK INTERNET SETTINGS DEPOSIT NOTI Select one of the deposit notice options WITH WITHOUT ALWAYS or ON ERROR and press OK to confirm Pr...

Page 55: ...TRANS and press OK to confirm Enter the E Mail address of the computer you wish to transfer your E Mail and press OK to confirm Select your option from the table below and press OK to confirm To use...

Page 56: ...immediately or automatically depending on the time periods defined The triggering of a programmed Internet connection depends on the standard settings of your machine Immediate connection to the Inte...

Page 57: ...ated the address of your terminal The address is only modified if several terminals are installed on your line It is used to differentiate between two machines during SMS reception When you want a con...

Page 58: ...red name appears names are classified in alphabetical order press the key to display the required name The screen displays the last person you have sent an SMS to use the or keys to select a different...

Page 59: ...TE SMS SMS READ Select MESSAGES READ using keys and and validate with OK Confirm with OK Erase all messages from memory M 433 OK SMS SERVICE DELETE SMS ALL Select ALL using keys and and validate with...

Page 60: ...main and one secondary The secondary centre may only be used for SMS reception Access to server mode M 46 OK SMS SERVICE SERVER Define SMS Centre 1 numbers M 461 OK SMS SERVICE SERVER SMS CENTRE 1 Def...

Page 61: ...tored For all subscriber records or subscriber lists you may create consult modify contents delete print the directory CREATING SUBSCRIBERS RECORDS For each subscriber record you are not required to f...

Page 62: ...ically appear on the screen if you wish to modify this number you may do so by choosing another free number and validate with OK Select the option WITH assigned key if you want to assign a letter shor...

Page 63: ...following lines NAME of the list NUMBER ASSIGNED to the list this number is automatically assigned by the fax It allows quick access to the answering machine LIST COMPOSITION its lists the ID numbers...

Page 64: ...to modify this number you may do so by choosing another free number and validate with OK Press to confirm your entry ADDING OR DELETING A NUMBER FROM THE LIST M 13 OK DIRECTORY MODIFY Select the subsc...

Page 65: ...s in alphabetical order Use the or keys to select the subscriber list L you wish to modify and press OK to confirm Modify the line or lines in the subscriber record or subscriber list and confirm each...

Page 66: ...xisting subscriber records or subscriber lists To print the directory M 15 OK DIRECTORY PRINT The directory is printed in alphabetical order IMPORTING A DIRECTORY You can import an existing directory...

Page 67: ...ontents Name A unique identifier in your directory up to 20 characters long This field is mandatory the name should not include the field separator character Fax number Your contacts fax number withou...

Page 68: ...tory csv or simply directory csv Create an e mail addressed to your fax E mail address attach the file to it and send your message via your mail server Your fax will receive the e mail containing the...

Page 69: ...il client be it PC or fax based in the form of an e mail attachment entitled directoryxxx csv To export the directory M 18 OK DIRECTORY EXPORT Key in the e mail address of the PC or other fax machine...

Page 70: ...4 10 Directory...

Page 71: ...network all fax transmissions are in black and white Over the Internet you can send black and white documents TIFF format or colour documents JPEG format DOCUMENT POSITIONING Scanner Place your origi...

Page 72: ...ER FINE mode symbolised by SFINE at the bottom of the display screen To be used for documents with very fine or small character drawings PHOTO mode symbolised by PHOTO at the bottom of the display scr...

Page 73: ...he ten last numbers you just dialled before For a fax number Tel in the Directory Press key The screen displays the last number called Use keys or of the navigator to select your desired number For an...

Page 74: ...subscriber number transmission time feeder type and number of pages To delay the transmission time of your document Position the document refer to paragraph Document positioning page 5 1 Select M 31 O...

Page 75: ...paragraph From the redial key page 5 3 to call back the last subscriber As soon as you hear the remote fax tone the line is clear and you can start the transmission Press to start the document transmi...

Page 76: ...g This function is used to configure the machine so that any document transmitted by fax or to an e mail address is also sent to a third party The recipient will be selected from the entries in your m...

Page 77: ...If your subscriber is equipped with a PC he will receive an E mail with your fax as an attachment in TIFF format If your subscriber has an Internet fax he will receive a paper fax Sending a colour do...

Page 78: ...key to move within the data entry field use the or keys to erase a character on the right of the cursor without moving the cursor use the or C key to move in the text from one word to another press ke...

Page 79: ...it from the directory by pressing the key Enter the name of the FTP user operation prohibited when the address is in the directory Enter the password of the FTP user operation prohibited when the addr...

Page 80: ...POL polling MBX send to mailbox PMB mailbox polling TR ongoing commands CNX Internet connection NET Internet transmission SMS SMS transmission immediately perform a transmission from the waiting queue...

Page 81: ...ion on hold M 63 OK COMMANDS CANCEL In the waiting queue select the desired document and confirm your choice with OK Printing a document in waiting or in deposit M 64 OK COMMANDS PRINT In the waiting...

Page 82: ...ork is done one at a time at fax reception RECEPTION OVER THE PUBLIC SWITCHED TELEPHONE NETWORK PSTN Fax reception depends on the parameter settings of your machine RECEPTION OVER THE INTERNET Whateve...

Page 83: ...merical keypad then press OK to confirm Choose the copy output type between COPY ASSEMBLED or NOT ASSEMBLED and press OK to confirm Set the required origin values with keys or the numerical keypad and...

Page 84: ...ray shoud be used by default L R MARGINS to shift the margins of your document to the left or to the right Caution All the settings performed through this menu will become the machine s default settin...

Page 85: ...or Confirm your setting by pressing OK Margins If you want to shift the side margins of your document to the left or to the right Adjust the left right margins shift in steps of 0 5 mm with keys or C...

Page 86: ...contains a table with the following information date and time of the incoming or outgoing document subscriber s number or E mail address transmission mode Norm Fine SFine or Photo number of pages sent...

Page 87: ...tered sequence Remark By default Scan to PC function is programmed on F1 key and Scan to FTP function is programmed on F2 key To register a sequence for example in key F1 Press key M then F1 you will...

Page 88: ...number of printed pages M 821 OK ADVANCED FCT COUNTERS PRINTED PG scanned pages M 822 OK ADVANCED FCT COUNTERS SCANNED PAGE transmitted pages M 823 OK ADVANCED FCT COUNTERS SENT PAGES received pages...

Page 89: ...low Confirm deposit by pressing OK Polling a deposited document M 33 OK FAX POLLING RX Enter the number of the party whose document you want to poll or choose your dialing mode refer to paragraph Dial...

Page 90: ...ODE Enter your four digit interlock code on the keypad Press OK to confirm Confirm the interlock code by entering the code one more time Press OK to confirm Remark When a code is already registered th...

Page 91: ...all the Internet settings of menu 9 As a matter of fact any untoward change to these settings might result in repeated connection failures You can still send documents to an E mail address M 95 and ge...

Page 92: ...formation During the setup procedure you are prompted to enter a 4 digit master department code This code is required to perform any modifications it is used as a supervisory master key The master cod...

Page 93: ...ing able to record other codes for different users Entering the master1 code M 882 OK ADVANCED FCT DEPT CODES NEW DEPT The screen displays Using the browser s key select 00 Confirm by pressing OK The...

Page 94: ...you want to be able to modify the department name Press OK then the key to return to the main menu Deleting a department code The administrator can also delete a department code to prevent the departm...

Page 95: ...eport as shown in the illustration below Printing the department report The administrator may print reports for all the departments created To do so M 884 OK ADVANCED FCT DEPT CODES PRINT Enter the ad...

Page 96: ...chine will grant you access to all the functionalities available except for menu 88 as this is reserved for the administrator If the access code does not correspond to any services the machine display...

Page 97: ...your charge code Example The charge code will always be hidden The maximum length that can be entered is 30 characters When dialing only the digits are sent on the line The symbol inserted is not sent...

Page 98: ...X only if the MBX is initialised and empty print the list of your fax machine s MBX s You may receive and send through an MBX in complete confidentiality The deposit a document into your MBX the acces...

Page 99: ...er the code of the MBX if there is one and confirm with OK All documents found in the MBX are printed and the MBX is emptied Deleting a MBX Before deleting an MBX you need to make sure it is empty by...

Page 100: ...ransmission request to a remote MBX fax by pressing key In the case of an immediate transmission the document is sent immediately If the document is set for a postponed transmission the document will...

Page 101: ...respect the following rules Never leave the cover open unless required Do not attempt to oil the machine Always gently close the cover and avoid vibrations Do not open the cover while printing Never t...

Page 102: ...The toner cartridge and the drum cartridge come with a chip card After replacing a consumable item in the printer you need to inform the machine about its features Replacing cartridges Replacing the t...

Page 103: ...using unit located inside the printer may become very hot during operation To avoid injury do not touch 2 Remove the drum toner cartridge assembly In order to protect the environment do not throw away...

Page 104: ...by turning the blue locking clip in the direction shown in the illustration below 4 Separate the drum cartridge from the toner cartridge 5 Remove the new toner cartridge from its box holding it firmly...

Page 105: ...8 Insert the new toner cartridge in the drum cartridge until locked in place Caution Make sure not to touch the green coloured drum roller located under the fold away flap of the drum cartridge which...

Page 106: ...black coloured development roller located in front of the toner cartridge which would cause downgrading to the print quality of your faxes and your local photocopies 9 Insert the toner drum cartridge...

Page 107: ...lose the printer cover pressing it carefully but firmly until it clicks into position Press OK on the scanner control panel The display shows Insert chip card supplied with the toner cartridge into th...

Page 108: ...l panel screen Press OK Once the chip card has been read the display shows Remove the card Caution If the following is displayed check that you have inserted the chip card the right way up CHANGE TONE...

Page 109: ...our machine Getting started Directory Maintenance Safety Contents Installation Replacing the drum cartridge To replace the drum cartridge proceed as shown below When the display shows 1 Open the print...

Page 110: ...artridges should be disposed of in accordance with local regulations concerning waste materials Caution The fusing unit located inside and at the bottom of the printer may become very hot during opera...

Page 111: ...ould cause deterioration to the print quality of your faxes and your local photocopies Caution Do not touch the metal parts located on the side of the toner drum cartridge set as shown below to preven...

Page 112: ...6 12 Maintenance 5 Insert the new toner cartridge in the drum cartridge until locked in place 6 Insert the toner drum cartridge in the printer as shown below...

Page 113: ...Getting started Directory Maintenance Safety Contents Installation 7 Close the printer cover pressing it carefully but firmly until it clicks into position Press OK on the scanner control panel The d...

Page 114: ...lustration below The following is displayed on the scanner control panel screen Press OK Once the chip card has been read the display shows Remove the card Caution If the following is displayed check...

Page 115: ...ance Clean the printer regularly Caution Use a soft cloth to clean the printer Never use abrasive or corrosive detergents The fusing unit can become very hot during operation To avoid injury do not to...

Page 116: ...der the fusing unit 4 Put the drum toner cartridge set back in place refer to paragraph Replacing cartridges page 6 2 5 Close the printer cover connect the power lead and power the machine using the s...

Page 117: ...is operation when the quality of photocopied documents is no longer satisfactory M 80 OK ADVANCED FCT CALIBRATION Confirm your choice by pressing the OK key INCIDENTS COMMUNICATION ERRORS If the commu...

Page 118: ...rts General codes Code 01 Busy or no fax answer This code appears after 6 unsatisfactory attempts Call later Code 03 User break A communication has been stopped by the user pressing the key Code 04 No...

Page 119: ...documents in the transmission queue Code 14 Memory full Received document memory full Code 15 Unknown mailbox number You wish to deposit a document in a subscriber s mailbox The mailbox number does no...

Page 120: ...service is temporarily unavailable If the error always occurs check the Internet e mail and server parameters Code 45 Supplier disconnected The service is temporarily unavailable try again later Code...

Page 121: ...COVER PRINTER Close the front cover of the printer CLOSE UPPER COVER PRINTER Close the rear upper cover of the printer DRUM NEAR END The drum cartridge is nearly worn out 10 use left TONER NEAR END T...

Page 122: ...ecome very hot during operation To avoid injury do not touch Open the front cover of the printer Remove the toner drum cartridge set from inside the printer Remove any jammed sheets Open the rear cove...

Page 123: ...ance Safety Contents Installation Paper jam at the feeders and trays The figures below show different type of paper jam you might experience when using your machine Remove any stuck sheets as shown by...

Page 124: ...6 24 Maintenance At the paper tray At the manual feed tray Second cassette unit and paper tray option 2 1 1 2...

Page 125: ...TS Scanner paper jam When a paper jam occurs the message REMOVE DOCUMENT appears on the control panel screen If jams often occur in a specific part of the unit the latter needs to be checked cleaned o...

Page 126: ...a photocopy of a document if it is correct then your fax is functioning normally Call back the subscriber and have him resend the document It was probably sent with the sheet inserted backwards You c...

Page 127: ...mm Thickness 0 05 to 0 15 mm Document feeder Max capacity a normal capacity of 35 pages 80 g m2 Reception size A4 size Width 210 mm Length 297 mm Reception paper Plain paper copier type 80 g m2 Paper...

Page 128: ...olor documents PDF monochrome and color Printing depending on model PCL 5e and PCL 6 emulation a SG Script PostScript level 2 language emulation and PostScript level 3 language emulation with configur...

Page 129: ...ding on the model the unit s mains plug may be the only way to disconnect the unit from the power network Therefore you must respect the following Your unit must be connected to a mains outlet located...

Page 130: ...ignated collecting centers The product The crossed bin symbol on the product indicates that it belongs to the electric and electronic equipment family The crossed bin symbol on the product indicates t...

Page 131: ...depends on the type of printed document and the average number of pages per print operation Drum cartridge The standard drum cartridge can produce up to 20000 pages The initial drum cartridge can prod...

Page 132: ...Data subject to change without notice Sagem Communication Soci t anonyme au capital de 300 272 000 e 480 108 158 RCS PARIS 27 rue Leblanc 75512 PARIS CEDEX 15 FRANCE www sagem com 252547433A...

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