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SAGEM F@st

TM

908 / 948 Reference Manual - Ethernet Interface

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5. Problem solving in Ethernet mode

28

5.1 Interpreting LED indications

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5.1.1

LEDs visible on the modem cover

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5.1.2

"ETH" connector LEDs on the rear panel of the modem

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5.2 Problem solving in Ethernet mode

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5.2.1

No modem power supply

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5.2.2

Modem not detected

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5.2.3

Absence of ADSL synchronization

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5.2.4

Internet connection not possible

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6. Appendice

32

6.1 Setting Firewall provided with Windows

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XP

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Summary of Contents for 908

Page 1: ...SAGEM F st 908 948 Ethernet USB Combo ADSL Modem Reference Manual Ethernet Interface Reference 288 038 611 ed 3 January 2004 Issue S ...

Page 2: ...change its documentation accordingly without notice All the trademarks mentioned in this manual are registered by their respective owners SAGEM F st is a registered trademark of E WindowsTM and Internet ExplorerTM are registered trademarks of Microsoft Corporation Apple and Mac OS are registered trademarks of Apple Computer Incorporation Warning Warning icon used in this manual Information icon us...

Page 3: ...smission status 14 2 6 2 Active buttons 15 2 6 3 Updating the modem software from the BridgeMon application 16 2 6 4 Bridge Lock traffic lock function 16 3 Connection to the Internet 17 3 1 PPPoE mode 17 3 1 1 Configuring the PPPoE client in Windows XP 18 3 1 2 Internet connection in Windows XP 20 3 1 3 Configuring the PPPoE client in MacOS X 21 3 1 4 Internet connection in MacOS X 22 3 1 5 PPPoE ...

Page 4: ... LEDs visible on the modem cover 28 5 1 2 ETH connector LEDs on the rear panel of the modem 28 5 2 Problem solving in Ethernet mode 29 5 2 1 No modem power supply 29 5 2 2 Modem not detected 29 5 2 3 Absence of ADSL synchronization 30 5 2 4 Internet connection not possible 31 6 Appendice 32 6 1 Setting Firewall provided with Windows XP 32 ...

Page 5: ...alls and use your ADSL link at the same time ADSL filter All the sockets used by a telephone device must be fitted with an ADSL splitter This device may be an analog telephone a DECT phone an answering machine a fax machine a set top box decoder return channel etc 2 Power up your modem For this use the power supply unit supplied with your modem 1 When the modem is powered up the PWR LED lights 1 T...

Page 6: ... synchronization follows automatically The ADSL LED is on permanently 4 Connect your modem to your computer For this use the cross pinned Ethernet cable supplied with your modem When the modem is connected to your computer the Ethernet detection LEDs on your modem and your Ethernet card light up At this point you have completed all the connections required to use your ADSL modem All you now have t...

Page 7: ...lity information The BridgeMon diagnostics application is compatible with the following operating systems Microsoft Windows 98 Microsoft Windows Millenium Microsoft Windows 2000 Microsoft Windows XP MacOS X Linux 2 2 Installation in Windows XP The installation procedure described in the section below was performed using Windows XP The procedure for other Windows operating systems 98 ME and 2000 ma...

Page 8: ...nternet Access Provider IAP For more information regarding this choice refer to section 2 4 4 You should then follow the instructions displayed by the install software in the series of screens 5 At the end of installation the screen opposite appears installation is now finished Click Done When the BridgeMon application is started up the BridgeMon icon below appears at the bottom right corner in yo...

Page 9: ...our computer s appropriate CD ROM drive an icon appears in the desktop Double click the icon to display the contents of the CD ROM 2 Select ETH click in the OS X directory then double click on SAGEM F st 908 948 to run the install program 3 The authentication screen opposite appears Enter the user name and password for the Administrator account then click Note You must have Administrator rights to...

Page 10: ...n opposite appears Select the mode applicable to your Internet Access Provider IAP For more information concerning this choice refer to section 2 4 6 Then simply follow the instructions displayed by the installation software in the series of screens 7 The screen opposite appears installation is now finished Click ...

Page 11: ...depending on versions Depending on versions the SAGEM F st 908 948 modem supports two encapsulation modes RFC 1483 bridge RFC 1483 router DHCP If your Internet connection has to be set up in PPPoE mode you must use RFC 1483 bridge encapsulation See section 3 Connecting to the Internet Please refer to your Internet Access Provider IAP to ascertain which encapsulation mode and Internet connection mo...

Page 12: ... 2000 XP MacOS X and Linux 2 5 1 In Windows XP When the BridgeMon application has been installed the BridgeMon icon appears bottom right in your desktop s task bar icon shown framed each time you start up WIndows Double click this icon or right click on the icon and then select BridgeMon 2 5 2 In MacOS X When the BridgeMon application has been installed the BridgeMon icon appears on the desktop ea...

Page 13: ... 948 Reference Manual Ethernet Interface 13 2 6 BridgeMon application functions Once started the BridgeMon diagnostics application displays the screen opposite The table below gives the various fields and their meanings ...

Page 14: ...n Maximum receive ADSL rate in kbps Off Green The Bridge Lock function is not active traffic from the Internet is allowed On Lock The Bridge Lock function is active traffic from the Internet is blocked Bridge lock See section 2 6 4 Auto Minutes Lock The modem has switched to Bridge Lock mode automatically after N minutes idle See section 2 6 4 Note If this icon remains permanently red check if a F...

Page 15: ... the changes to the Bridge Lock mode Restart Restarts the modem SW Upgrade Updates the modem s onboard software from the BridgeMon application see section below About Gives the software version of the diagnostics application Close Closes the BridgeMon diagnostics screen but keeps the BridgeMon application running ...

Page 16: ...otes Click Cancel to abandon any changes made and return to the BridgeMon screen Click Restore to restore the modem software to its ex works state 2 6 4 Bridge Lock traffic lock function This function is used to increase the security level on the local area network LAN by blocking traffic from the Internet in certain conditions It is activated in one of two ways from the BridgeMon application Manu...

Page 17: ...ompatible telephone line 3 1 PPPoE mode A PPPoE client software utility lets you authenticate yourself and then log on to your IAP To use the PPPoE mode the modem must be installed in RFC1483 Bridge mode see section 2 2 step 3 There are two possibilities The PPPoE client software is incorporated in the following operating systems Microsoft Windows XP MacOS X Linux The PPPoE client software is not ...

Page 18: ... operating systems other than Windows XP 1 In the Start menu select Control panel Network and Internet connections the screen opposite appears Click Network connections 2 The connection screen appears Click Create a new connection in the Network tasks area or select File New connection in the menu bar 3 When the following screen appears select Connect to the Internet Then click Next ...

Page 19: ...screen lets you name your connection Enter a connection name Internet ADSL for example Then click Next 7 The next screen lets you store the information on your Internet account Enter your User name Enter your Password and confirm Note This data will be given to you by your IAP Then click Next 8 The final screen appears Check the box if you want to create an Internet ADSL shortcut on your desktop I...

Page 20: ...terface 20 3 1 2 Internet connection in Windows XP 1 If you checked the appropriate box the icon will have been created on the desktop Double click this icon and the screen opposite appears 2 Then click 3 Open your browser You can now surf the Internet ...

Page 21: ...ilt in Ethernet 2 Select the PPPoE tag and the relevant panel appears 3 Check the Connect using PPPoE box to force connection in PPPoE mode and enable you to complete the grayed out fields 4 Complete the Account name field with your user name 5 Complete the Password field with your password Note This Account name and Password information will be supplied to you by your Internet Access Provider IAP...

Page 22: ...nfiguration Name and Password fields is correct Click Connect to set up the connection 3 Open your browser You can now surf the Internet 3 1 5 PPPoE client software not supplied with the operating system You may find it on a separate installation CD ROM You may also find it on an installation CD ROM taken from your IAP s kit This client software may appear in the list below Friendly PPPoE MacPoet ...

Page 23: ... s operating system Configuration entails assigning a public IP address to your computer PC or Mac by DHCP request 3 2 1 DHCP connection to PC In Windows XP for example proceed as follows 1 Select Start Connections Show all connections and the screen opposite appears Select the local connection you want to use with the SAGEM F st TM 908 948 then right click and select Properties 2 The screen oppos...

Page 24: ...nce Manual Ethernet Interface 24 3 The screen opposite appears Select the General tab and then the Obtain an IP address automatically command and the Obtain DNS server address automatically command Click OK to confirm your choices ...

Page 25: ...ation field should contain Automatic The Show field should contain Built in Ethernet 2 Select the TCP IP tab and the relevant panel appears 3 The Configure field should contain Via DHCP by default If not select this setting from the drop down list Note If the Via PPP setting appears select the PPPoE tab then uncheck the Connect using PPPoE box 4 Click Apply to enable connection in DHCP mode Note T...

Page 26: ... XP In other Windows operating systems 98FE 98SE ME 2000 the procedure may differ slightly To carry out the uninstallation procedure you must exit from the application and delete the BridgeMon icon from the task bar To do this right click on the icon and select Exit 1 Select Start All programs SAGEM F st 908 948 then Uninstall The screen opposite appears Click the Uninstall button to continue with...

Page 27: ... 908 948 Reference Manual Ethernet Interface 27 4 2 Uninstalling in MacOS X 1 Double click the icon to start the uninstallation program The screen opposite appears Click the Uninstall button to continue uninstalling ...

Page 28: ...ized Modem powered up Off No ADSL synchronization Modem not powered Blinking Trying to set up ADSL synchronization Not applicable 5 1 2 ETH connector LEDs on the rear panel of the modem LED Status Meaning Left On Indicates that the connection is OK and that the link is set up between the computer and the SAGEM F st 908 948 modem Off No connection Right Blinking Traffic in progress sending or recei...

Page 29: ...hen reinstall the BridgeMon application Reminder The SAGEM F st 908 948 must always be powered by its mains adapter unit It does not use the power supply provided by the USB interface 5 2 2 Modem not detected Firstly check that the conditions in the previous section are satisfied LEDs Flag Status Corrective action ADSL off PWR off Red Modem powered Modem not detected by your computer Check that th...

Page 30: ... Yellow Modem detected by your computer ADSL not synchronized Check the connection of your ADSL splitters Each of your installation s telephone sockets should be fitted with an ADSL splitter Check that the RJ11 type line lead supplied with your modem is connected to one of your sockets It is best not to use any telephone line extension Lastly check with your IAP that the ADSL service is available ...

Page 31: ...ent software you are using If you have more than one Ethernet card on your computer check that your PPPoE client is linked to the Ethernet card to which your modem is connected In DHCP mode Check that your computer correctly receives an IP address from the network For this in Windows you can open a DOS window and type the command ipconfig Lastly in your Web browser s properties check that no remot...

Page 32: ...ndice 6 1 Setting Firewall provided with Windows XP 1 In the Start menu select Control panel Network and Internet connections the screen opposite appears Click Network connections 2 The screen opposite appears Right click on the used network card then select Properties ...

Page 33: ...posite appears Select the panel Advanced Remark When the firewall is activated the box of Internet Connection Firewall field is checked and the Settings button is active Click on the Settings button 4 The screen opposite appears Select the panel Services Click on the Add button ...

Page 34: ...osite appears Enter 3456 in the fields External Port number and Internal Port number allocated to the BridgeMon application and select UDP protocol for transport layer Note The others fields must necessarily be filled in but for their content the user is left to form his opinion ...

Page 35: ......

Page 36: ...vision s Le Ponant de Paris 27 rue Leblanc 75512 PARIS CEDEX 15 FRANCE Tél 33 1 40 70 63 63 Fax 33 1 40 70 66 40 http www sagem com E Société anonyme à directoire et conseil de surveillance au capital de 36 405 229 ...

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