27
EN
TROUBLESHOOTING
GUARANTEE
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Too much coffee extracted
•
Coffee is ground too
coarsely.
• Shot duration /
volume needs to be
reprogrammed.
• Adjust the grind size
to a lower number to make
the grind size slightly finer.
• Reprogram the shot
duration / volume. Refer
to 'Programming Shot
Volume / Duration', page 11.
Not enough coffee
extracted
•
Coffee is ground too finely.
• Shot duration / volume
needs to be reprogrammed.
• Adjust the grind size to a higher
number to make the grind size
slightly coarser.
• Reprogram the shot
duration / volume. Refer
to 'Programming Shot
Volume / Duration', page 11.
Amount of coffee extracted
has changed, but all
settings are the same.
•
As coffee beans age,
the extraction rate
changes and can affect
the shot volume.
• Adjust the grind size
to a lower number to make
the grind size slightly finer.
• Reprogram the shot
duration / volume. Refer
to 'Programming Shot
Volume / Duration', page 11.
•
Use freshly roasted coffee
beans with a 'Roasted-On' date
and consume between 5–20
days after that date.
2 YEAR LIMITED GUARANTEE
Sage Appliances guarantees this product for
domestic use in specified territories for 2 years
from the date of purchase against defects caused
by faulty workmanship and materials. During
this guarantee period Sage Appliances will repair,
replace, or refund any defective product
(at the sole discretion of Sage Appliances).
All legal warranty rights under applicable national
legislation will be respected and will not be
impaired by our guarantee. For full terms and
conditions on the guarantee, as well as instructions
on how to make a claim, please visit
www.sageappliances.com.
