15
EN
TROUBLESHOOTING
GUARANTEE
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
No hot water
Empty tank
Fill the water tank.
Milk is not smooth after
texturing
Steam Wand is blocked
Use the pin on the cleaning
tool to clear the opening. If
the steam wand continues
to be blocked remove the
tip of the steam wand using
the spanner in the middle of
the cleaning tool. Refer to
‘Cleaning the Steam Wand’
on page 11.
Not enough steam
Steam wand may be blocked.
Refer to ‘Cleaning the Steam
Wand’ on page 11.
Milk is not cold enough
Use cold fresh milk, refer
to ‘Texturing Milk’, page 9.
Machine is not working
The safety thermal cut out
may have activated due to the
pump overheating. Turn the
machine off and allow to cool
for about 30-60 minutes.
2 YEAR LIMITED GUARANTEE
Sage Appliances guarantees this product for
domestic use in specified territories for 2 years
from the date of purchase against defects caused
by faulty workmanship and materials. During
this guarantee period Sage Appliances will repair,
replace, or refund any defective product
(at the sole discretion of Sage Appliances).
All legal warranty rights under applicable national
legislation will be respected and will not be
impaired by our guarantee. For full terms and
conditions on the guarantee, as well as instructions
on how to make a claim, please visit
www.sageappliances.com.
