Sage Fast Slow Pro SPR700, Quick Manual

Page: 19 / 104

19
EN
Troubleshooting
PROBLEM EASY SOLUTION
The lid cannot be opened at
the end of the cooking cycle
• Press the STEAM RELEASE button until all internal pressure
is released and the cooker can be opened.
• Once all internal pressure has been released using the
STEAM RELEASE button, turn the pressure release valve to
the open position, facing away from the lid knob.
• If this occurs frequently, the cooker may need to be adjusted
to suit your current altitude. Follow “Altitude Adjust” instructions
on page 12.
‘Open Lid’ is displayed on the
LCD when the lid is open
• Turn the lid knob clockwise and counter clockwise.
Steam is escaping from the lid
OR
Safety locking pin does not
rise
OR
Cooker is not getting to
pressure
OR
Timer will not count down
• Assemble the lid correctly ensuring there is no gap between
lid arm and the stainless steel lid. The sealing nut should be
screwed on tightly. Follow step 5 on page 10.
• Ensure the silicone lid seal is clean, free from damage or cracks
and is properly inserted. Follow step 4 on page 10.
• Ensure that the safety locking pin can move freely up and down.
Follow step 6a on page 17.
• When the lid is locked, ensure the safety locking pin is properly
aligned within the opening of the lid arm. See step 7, page 13.
• Ensure that the pressure release valve is properly seated in
position and facing the lid knob. Follow step 8 on page 13.
• Add more liquid / food to the bowl. There should be a minimum
of 1 litre combined food and liquid.
• If problem persists, call Sage Customer Service.
The cooker automatically
switches to keep warm without
going through a complete
cooking cycle
• Add more water to the cooking bowl and restart the cycle.
Water is collecting on
the benchtop
• Ensure the cooker is on a flat level surface and that the
condensation drip cup is installed on the back of the cooker.
Follow “Preparing the Fast Slow Pro
™
” instructions on page 10.
• Empty the condensation drip cup.