Safety 1st 48020 Owner'S Manual Download Page 5

Problem

Possible Cause

Solution

Sound, but no picture (continued)

Monitor is set to “Audio”

Adjust switch to “TV” or “Camera”
mode

Signal interference due to

Test reception by moving the Camera 

other nursery monitor,

and/or Monitor to different locations 

cordless telephones, etc.

throughout the house. Relocate the 
Camera and/or Monitor

Picture, but no sound

Volume not turned up

Adjust the volume control on the Monitor.

Change channel setting to both the 
Camera and Monitor

Out of range

Bring Camera unit closer to Monitor

Picture flickers in low light

Object too close to Camera

Remove objects that are too
close to the Camera or move
the Camera/Monitor

Camera or Monitor near 

Test reception by moving Camera 

metal concentration

and/or Monitor to different locations 
throughout the house

Signal interference due to

Change the channel setting on the 

other monitors, cordless

Camera and Monitor 

or cellular telephones, etc.

Identify and eliminate the source
of interference

Audio feedback (squealing)

Monitor is too close to

Move the Monitor further away from 

the Camera

the Camera

Volume is set too high

Lower the volume on the Monitor

Dark picture at night

Night Vision LED’s not 

With room lights off, check Camera to be 

functioning properly

certain that all Night Vision LED's are 
glowing red if not, contact the Consumer 
Relations Department at Safety 1st

Page 10

Page 11

Troubleshooting

Problem

Possible Cause

Solution

Camera’s power indicator light

Camera is not turned “ON”

Slide the ON/OFF switch to the  

does not light

Power is turned off

“ON” position

Make certain house fuses and circuit 
breakers are on

Make certain that any light switches 
that control the power flow to the wall 
outlet are on

AC Adapter not

Check AC Adapter jack-to-socket and 

properly connected

plug-to-outlet connections

Monitor screen does

Monitor is not turned “ON”

Turn the Monitor on. Slide Mode 

not illuminate and no sound

for video or television use

Switch to Camera for Monitor use or to 
TV for television use. May be in Audio 
Only mode

Batteries may be dead

Replace batteries, 4AA

Power is turned off

Make certain house fuses and
circuit breakers are on

Make certain that any light switches 
that control the power flow to the 
wall outlet are on

AC Adapter not

Check AC Adapter jack-to-socket

properly connected

and plug-to-outlet connections. Be
certain it is plugged into the AC
jack (DC 12V IN)

No sound or picture

Channel switches are not on

Check the channel switches on the 

the same setting (A, B, C)

Camera and the Monitor to confirm they 
are on the same channel (A, B, C)

Signal interference due to

Change the channel setting on both 

other Monitors, cordless

the Camera and the Monitor

or cellular telephones, etc

Turn both the TV and Camera off. Wait a 
moment and turn them back on

Sound, but no picture

In TV Mode, may need to

Use TV Tuning/Brightness Adjuster

change channels

Buttons to tune the television.

In Monitor Mode, may need

Press Brightness Button to activate. Then 

to adjust brightness

use TV Tuning/Brightness Adjuster Buttons 
to adjust brightness as needed

Camera or Monitor near

Test reception by moving the 

metal concentration

Monitor closer to the Camera or by 
moving the Camera and/or Monitor 
to different locations throughout
the house. Relocate the Camera
and/or Monitor

Warranty Information

ONE (1) YEAR LIMITED WARRANTY

Safety 1st, Inc., warrants to the original owner of this product that the Nursery Monitor is free from defects in materials and
workmanship for a period of one (1) year from the date of the original purchase. If this monitor fails to function when used as
directed under normal conditions, within the one (1) year period, Safety 1st will either repair or replace the product at our option,
free of charge, when it is returned complete and in its original packaging, prepaid postage, and insured to Safety 1st Consumer
Relations Department (see appropriate address on next page). Product must be accompanied by a proof of purchase, either a bill of
sale, receipted invoice, or other proof that the monitor is within the warranty period. Safety 1st will bear the cost of repairing or
replacing the product and shipping it back to you.

This warranty does not apply to a Nursery Monitor that has been damaged as a result of improper maintenance, accidents,
improper voltage supply or other misuse. The warranty is also void if the owner repairs or modifies the product in any way.
Safety 1st is not liable for any incidental or consequential damages with regard to this product. The warranty also excludes any 
liability other than what is stated above. No other warranties are given.

LEGAL RIGHTS VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION

OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

IMPORTANT NOTE: ONLY USE THE ADAPTERS SUPPLIED FOR THIS NURSERY MONITOR.

USE OF OTHER ADAPTERS WILL VOID THIS WARRANTY.

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