Safeplace IMPACT C Technical Manual & Handheld Unit Manual Download | Manualshive

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Trouble-Shooting 3

Er90

Motor tampered

Override safe. Check lock assembly.

Er91

Motor tampered

Override safe. Check lock assembly.

Er92

Motor tampered

Override safe. Check lock assembly.

Er93

Motor tampered

Override safe. Check lock assembly.

Er94

Motor tampered

Override safe. Check lock assembly.

Er95

Motor tampered

Override safe. Check lock assembly.

Er96

Audit Tampered

Read from safe. Initiate Safe Data.

Er101

Motor tampered.

Override safe. Check lock assembly.

Anti-Tamper Problems

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Summary of Contents for IMPACT C

Page 1: ...andheld Unit Manual For models M800 C C4 SL W MS E T800 C C4 SL W MS E M500 C C4 SL W MS E T500 C C4 SL W MS E T300 C C4 SL W MS E Q300 C C4 SL W MS E M300 C C4 SL W MS E IMPACT C C4 SL W MS E 590 106...

Page 2: ...2...

Page 3: ..._________________________________________________________ _________________________________________________________________ Contact persons ____________________________________________________ _______...

Page 4: ...4...

Page 5: ...4 11c Assembled Door C C4 SL Page 33 11b E4 MS4 Page 32 11a C C4 SL W Page 31 11 Safe Place Components 10b Battery Housing Page 25 10a Electronic Board Page 24 10 Parts Replacement Page 23 9 Battery R...

Page 6: ...6...

Page 7: ...purchase in the future Please note which size safe C SL MS E W you have and choose the component 6 Trouble shooting safe feedback that will identify the problem in a malfunctioning safe Service and W...

Page 8: ...plug the receptacle from the wall outlet before performing maintenance 3 If no plug is connected to the electrical wire connect as follows U S A Black wire to terminal marked L White wire to terminal...

Page 9: ...0mA max built in thermal fuse 1 Only a certified electrician should handle this equipment 2 Pay attention to wire marks and assemble them properly 3 Disconnect the adaptor from the main power before r...

Page 10: ...Models Magna 500 Titan 800 Titan 500 Quantor 300 Digital Safes C Small C4 Laptop SL Super Laptop W Wall MS Medium E Floor Card Safe Combination Smart Key Magna 800 Magna 300 Impact Biometric Tiara M T...

Page 11: ...11 Anchoring The Safe Anchoring Bolts should be 10 1...

Page 12: ...d Unit or Emergency Opening Tool T300 see details on following pages If the safe does not open go to step 2 2 Make sure your HHU EOT and Master Card iButton are working properly Test them on another s...

Page 13: ...Override Tool 1 Plug in the EOT The green led will light up 2 Place the Master red iButton on the rounded reader within 6 seconds 3 If you have an error red light press Clear button and try again A g...

Page 14: ...held on by pressing the ON button enter your password and put your finger on the reader 2 Select Override Safe and press ENTER 3 Connect Safe And Press Enter appears on the display Connect the Handhel...

Page 15: ...r Key Card Titan 300 800 500 models Slide the Master card from left to right with magnetic stripe up The safe will open Quantor 300 model Place the Master red iButton on the iButton reader A green lig...

Page 16: ...Titan Models forcibly remove the panel to place the drilling plate 1b For left hand doors place the template at the upper right corner 1 c For W left hand doors forcibly remove the panel and place the...

Page 17: ...ve the template and enlarge the holes to 8 mm 4 Drill through the head of the screws all the way until the lock assembly moves backward The safe will open Mechanical Emergency Opening For E4 MS4 Model...

Page 18: ...middle position Override safe Check lock assembly Er08 Illegal card Use another card Er10 Door Microswitch open Check Microswitch Close door Er11 Card error Slide card again Replace card Er12 Button...

Page 19: ...ent iButton Er48 Keypad disabled Use card or iButton Er50 Keypad disabled Use card or iButton Er64 No master defined Factory Error Er66 Master defin Err Factory Error Er67 Master defin Err Factory Err...

Page 20: ...or tampered Override safe Check lock assembly Er93 Motor tampered Override safe Check lock assembly Er94 Motor tampered Override safe Check lock assembly Er95 Motor tampered Override safe Check lock a...

Page 21: ...open Press the door to release any pressure on the bolt Not enough digits were entered for locking Enter a complete number If this happens during override procedure it means the safe does not recogniz...

Page 22: ...teries and install the new batteries Make sure the batteries point in the right direction 3 For safes with Audit function you must set safe clock by using the HHU after replacing batteries 4 Batteries...

Page 23: ...till not sure where the safe problem lies after the trouble shooting process you should replace the four components one after the other until you discover the defective component When performing this...

Page 24: ...nectors from the panel assembly locking assembly and battery housing assembly 3 Replace the new board carefully and connect it in the same order After checking that the door is functioning properly re...

Page 25: ...ew the two battery housing screws 3 Replace the new battery housing 4 Replace the plastic base 5 The Universal Kit used in W special size safes has built in battery housing Replace the entire kit Batt...

Page 26: ...ctronic board the battery housing 2 Unscrew the 4 E4 or 6 MS4 nuts 3 For C C4 SL unplug the lock assembly connector from the electronic board 4 Remove the 5 star rings They cannot be reused Lock Assem...

Page 27: ...attach the Universal Kit 3 Unscrew the 3 bolts which attach the motor base to the Universal Kit from the back 4 Make sure the spring that pulls back the motor base is in place when you unscrew the bo...

Page 28: ...ully Make sure the flat cable runs freely from the panel into the door and is connected to the electronic board properly After checking that the safe is working properly screw back the panel and elect...

Page 29: ...nnect the Universal Kit to the door 3 Unscrew the 4 keypad panel screws 4 Replace the new panel carefully Make sure the flat cable runs freely from the panel into the door and is connected to the elec...

Page 30: ...tive door with a new one 5 Insert the top hinge through the top hinge housing and through the hole in the top frame Then tighten the top screw 6 Insert the bottom hinge through the bottom hinge housin...

Page 31: ...01 213 3500 001 213 7000 001 213 1300 001 6 Assembled Door SL 215 2800 001 215 1101 001 215 2300 001 215 3800 001 215 3300 001 215 3500 001 215 7000 001 215 1300 001 5 Assembled Door C C4 214 2800 001...

Page 32: ...oor Cover E 523 1100 006 4 Assembled Door MS 212 2800 001 212 1101 001 212 2300 001 212 3800 001 212 3300 001 212 3500 001 212 7000 001 212 1300 001 3 Assembled Door E 211 2800 001 211 1101 001 211 23...

Page 33: ...1 4f Panel T500 370 3500 001 8e Electronic Board T300 550 6002 001 4e Panel T300 370 3300 001 8d Electronic Board T800 550 8002 001 4d Panel T800 370 3800 001 8c Electronic Board M300 550 6002 001 4c...

Page 34: ...Previous Page Electronic Boards 9 8 Panels See Previous Page 7 Nut M 6 535 3120 007 6 Door Hinge 522 2100 001 5 Battery Housing 556 0400 010 4 Lock Assembly E 362 1000 005 3 Lock Assembly MS 362 1000...

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