SAFE Security Alarm System Operation Manual Download Page 3

SAFE Security Alarm System Operations Manual 

 

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www.safesecurity.com

                                     

(800) 669-7779 

 

Welcome to SAFE Security® 

We are pleased to welcome you to the SAFE family of security alarm and 
monitoring services. Whether your security system has been recently installed 
by a SAFE authorized service dealer or you are already a security alarm system 
user and have come to us for monitoring and maintenance services, you can 
depend on SAFE for quality customer care, and regard us as your partner in 
system security for many years to come. 

Please review the information provided in this Alarm System Operations Manual 
as it contains important information about SAFE, plus the operation and general 
service of your security alarm system. Keep it handy for you will also find helpful 
information about your monitoring service, what to do about false alarms and who to call if your system needs 
service. 

Your account information may be accessed online at www.safesecurity.com or by calling our quality customer 
care representatives, who are technically knowledgeable about your security system. 

We thank you for entrusting the safety and security of your home, loved ones, and possibly your business to 
SAFE, where we regard your satisfaction as our highest priority. 

Sincerely, 

Paul Sargenti 
President and CEO 
SAFE Security® 

 

Summary of Contents for Alarm System

Page 1: ...A Al la ar rm m S Sy ys st te em m O Op pe er ra at ti io on ns s M Ma an nu ua al l...

Page 2: ...bout SAFE 4 SAFE Security Corporate Offices 4 Billing and Payment Options 5 How a Security System Works 7 Alarm System Testing 9 Alarm System Maintenance 10 False Alarms 11 Frequently Asked Questions...

Page 3: ...ion provided in this Alarm System Operations Manual as it contains important information about SAFE plus the operation and general service of your security alarm system Keep it handy for you will also...

Page 4: ...______________ identification number SAFE Account _________________________________________________________________ used for billing purposes Alarm System Type ________________________________________...

Page 5: ...online using your checking account or credit card at www safesecurity com support payment html Our green SAFEPay automatic payment option is the most convenient saves time and money and preserves env...

Page 6: ...may take one billing cycle for the posted payment to be reflected on your account If your payment does not appear by the second billing cycle please contact SAFE at 800 669 7779 to verify that the pay...

Page 7: ...owner can dictate how we should respond and we will notify the police or fire authorities for you if required The alarm system monitors its own system status and can alert us to maintenance and other...

Page 8: ...e When my alarm activates I hear computer or modem tones on my phone but no dial tone When the alarm is communicating with the central monitoring station it takes priority over normal phone operation...

Page 9: ...ypes of tests to perform testing signals within your home and testing the signal from your home to the central monitoring station The procedures may vary slightly depending on the manufacturer of your...

Page 10: ...When your user code doesn t work Take a deep breath and try your user code again If this doesn t work or you continue to have this problem it could be that your keypad buttons or a certain one have w...

Page 11: ...is unplugged remove the battery connection Both terminals on the battery should be unplugged to ensure the alarm system will shut down Always contact SAFE or the central monitoring station before pow...

Page 12: ...nd monitoring agreement To avoid being assessed fines or penalties please be sure to contact your local police department or the appropriate governing agency to determine whether alarm subscriber resp...

Page 13: ...ional The alarm will sound when sensors are triggered However signals will not be transmitted to the central monitoring station so police and fire authorities will not be notified by the central monit...

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