SAFE Security Alarm System Operations Manual
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www.safesecurity.com
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ALARM SYSTEM MAINTENANCE
There are parts of your alarm system that you can easily maintain to ensure optimal operation. Typically, this
maintenance can be done quickly and does not require a service technician. If in doubt, contact SAFE.
Batteries
– Occasionally the battery in a wireless system needs to be replaced. Battery life varies depending on
the type of system you have. Your keypad panel will indicate LO BATT for approximately 20 days before it stops
working. Purchase a new battery of the same type and replace immediately. If you have questions, please call us.
Smoke detectors
– Every six months the dust inside your smoke detector should be vacuumed out to keep it
functioning properly. Call the monitoring station to switch your system to TEST mode. Vacuum through the
screened area of the cover and when finished, call the central monitoring station to take the system off TEST.
If you are remodeling
, fumigating, spray painting, etc., notify the monitoring station and cover the detectors
with plastic wrap. Upon completion, uncover the detectors.
Heat and smoke detectors
should never be coated or painted in any way as this would inhibit their ability to
sense a heat or smoke condition.
Window screens
– Some of your window screens may be equipped with security sensors and should be cleaned
carefully to avoid damage to a small glass-enclosed magnetic switch within the frame. You may clean screens
with the dust attachment of your vacuum cleaner or with a soft brush and mild soapy water. Gently spray with
water to rinse.
TROUBLESHOOTING
(Also refer to the manufacturer’s user manual for additional information.)
When your user code doesn’t work
Take a deep breath and try your user code again. If this doesn’t work or you continue to have this problem, it could be
that your keypad buttons (or a certain one) have worn out from repeated use. Solutions would be to replace the keypad
button or change the user code to avoid using the same digits.
What it means when the keypad shows NOT READY
This is the systems way of telling you that there is a condition present affecting one or more of the security devices and
the system is not ready to be turned on. It will require that you correct the condition before the keypad will allow you to
arm or turn on the system. Common devices to check are door and window contacts, which may mean that a window or
door is still open. Or, a motion detector may be sensing some sort of movement.
Inability to arm your system when you can’t close a zone, even though no one is moving in front of a sensor
and all doors are closed
This happens (rarely) when a motion or door contact malfunctions. You can still arm the system but you will need to
bypass the problem zone. Notify SAFE at your earliest convenience to discuss the problem and schedule a service visit.
Bypassing a zone
On most systems you can enter your user code and press BYPASS and the zone number. This is useful, too, if you want to
leave a door or window open or temporarily exclude a zone from being armed. The system will reset when it is disarmed
and must be re-entered each time you want to bypass a zone. Consult your manual for specific details.
Keypad displays NO AC or AC LOSS
The keypad will display NO AC or AC LOSS when the system no longer has electrical current. You need to check the power
outlet and the transformer plugged into it to make sure that the outlet is working properly and the transformer has not
been disconnected. If the outlet and transformer are working correctly, please contact SAFE.
