Saey Altum, Installation And Operation Manual, Page: 20 / 21

20
ƒ
Ceramic window
The Saey Altum has a high-performance airwash system which prevents the
window from turning black too quickly. However, it cannot prevent a long-term
attack on the glass. Using damp or wet wood makes the problem worse. The
water vapour released sticks to the window and holds soot particles fast.
To clean the window, first wait until it has cooled down completely. The cleaning
can use glass cleaners which are commonly available in the shops. Do not in
any event use corrosive or scouring products to clean the glass.
14. Troubleshooting
Malfunction Cause
Solution
Wood too damp Check, max. residual moisture 20%
Incorrect fuel Only use the appropriate fuel for the appliance
Chimney too weak (min. 12 Pa at the
outlet from the appliance) ƒ Check the airtightness of the flue
ƒ Fire started in the chimney
ƒ Close open doors of other appliances
connected to the same chimney
ƒ Close any open cleaning apertures in the
chimney
ƒ If necessary, clean the connector
Inadequate combustion air ƒ Check diameter of outlet flues and air supply
ƒ Check domestic ventilation systems, cooker
hood and any open windows
ƒ If possible install appliance with airbox.
The fire does not burn well
Ashpan is overfull ƒ Empty ashpan
ƒ Add less fuel Condensation forming Excessive temperature difference
ƒ Put an extra firelighter on top of the fuel in
the combustion chamber
Wood too damp ƒ Check, max. residual moisture 20%
Incorrect fuel ƒ Fuel not small enough, respect maximum
dimensions
ƒ Only use the appropriate fuel for the
appliance
ƒ
Chop wood blocks
Too much wood added ƒ Do not add more than one or two pieces
Inadequate combustion air ƒ Connect the combustion air pipe directly to
the appliance and to the circulation grid
or run it directly to the outside
ƒ Check circulation diameter
ƒ Check domestic ventilation systems, cooker
hood and any open windows
Glass quickly gets soiled
Smoke sticks to condensation on the
glass
ƒ
Put an extra firelighter on top of the fuel in
the combustion chamber
Chimney too weak (min. 12 Pa at the
outlet from the appliance) ƒ Check the airtightness of the flue
ƒ Fire started in the chimney
ƒ Close open doors of other appliances
connected to the same chimney
ƒ Close any open cleaning apertures in the
chimney
ƒ If necessary, clean the connector
Smoke problems
Fuel only partially burnt ƒ In general, only add fuel when no more
orange flames can be seen in the stove.
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