22
TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
The dehumidifier fails to
run
It is not properly plugged in.
The water tank is full
The condensation
collection tank is incorrectly
inserted.
Make sure the plug is securely in the outlet.
Empty the condensation collection tank and put it back in the unit.
Insert the condensation collection tank correctly.
The set degree of
dehumidification has been
reached
Increase the desired degree of dehumidification using the appropriate
knob
The ON/OFF button has
not been pressed (Mirage,
Mirage Combi, Mirage
Plus)
Press the ON/OFF button.
I n a d e q u a t e
Dehumidification
The set dehumidification
degree has been reached
Increase the degree of dehumidification desired using the appropriate
knob
The air filters are obstructed
Clean and/or replace the filters
Low air speed (Mirage,
Mirage Combi, Mirage
Plus)
Increase the air speed
The air filters are
obstructed
Clean and/or replace the filters
There is no air flow
The equipment is running
without dehumidifying
The air filters are
obstructed
Clean and/or replace the filters
The temperature and/or
humidity in the room is too
low
It is sometimes normal that the equipment fails to dehumidify in certain
surrounding conditions (see “running limits” table)
The room is too large*
The Combi or Heating
mode has been selected
but the equipment fails to
heat the room (Mirage
Combi).
The safety protection relay
for the heating element has
tripped
To restore normal running conditions unplug unit for 2 minutes, locate
and eliminate the cause of the overheating then plug the unit back in.
The temperature selected
has been reached
If the maximum temperature is desired but has not been selected, the
Heating mode may be restarted by selecting a higher temperature.
(*) These causes do not mean that there is a fault with the unit.
To correct problems that have not been described in the table and/or if the solutions advised fail to resolve the problem,
contact an authorised service center.
The room is too large*
Empty again the can by overturning it completely.
The seat of the floater has
not been emptied
completely.
The fan does not work *
(Mirage S).
Increase the degree of dehumidification desired using the appropriate
knob until the led is on; then await the technical starting time.
The display shows
LLL%
(Mirage Plus).
The room humidity is lower
than 30% or higher than
80%
