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TROUBLESHOOTING
TECHNICAL SPECIFICATIONS
The manufacturer reserves the right to make changes to the technical specifications of the product.
Nominal voltage - Power rating - Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See plate located under the machine.
Housing material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Thermoplastic
Size (width x depth x height) (mm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 x 410 x 290
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.2 kg
Power cord length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .0.8 m
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . On front of machine
Water tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.0 litre - Removable
Used capsule drawer capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10
Boiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stainless steel
Safety devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Thermal fuse
Machine actions
Causes
Solutions
The machine does not turn on.
The machine is not connected to the mains supply. Connect the machine to the mains supply.
Contact an authorised service centre.
The machine needs a lot of time to warm
up.
The machine is full of limescale.
Descale the machine.
The pump is noisy.
Not enough water in the tank.
Fill the water tank with fresh drinking water.
Tank not inserted correctly.
Insert the tank correctly and push it downwards.
The lever cannot reach the dispensing
position.
Used capsule drawer full.
Empty the used capsule drawer. Insert the capsule
again.
The capsule is not inserted correctly.
Insert the capsule again, checking that it is correctly
inserted.
Capsule stuck.
Open and close the lever fully a couple of times with
moderate force to remove the capsule.
The lever does not open completely.
Used capsule drawer full.
Empty the used capsule drawer.
The coffee is brewed too fast or the brewed
coffee is not creamy.
The used capsule is unsuitable for the selected
product.
Insert a new capsule and repeat the operation or check
the colour of the capsule.
Tank not inserted correctly.
Insert the tank correctly and push it downwards.
Coffee is not dispensed or is only dispensed
in drops.
Not enough water in the tank.
Fill the water tank with fresh drinking water.
Dispensing of the beverage is interrupted. Not enough water in the tank.
Fill the water tank with fresh drinking water. Press
the corresponding button of the interrupted beverage
without replacing the capsule. Stop dispensing upon
reaching the desired quantity by pressing the beverage
button again.
Coffee granules present in the coffee cup.
A small amount of coffee granules always remain
in the bottom of the cup.
This is normal and not a defect.
There is no milk froth.
Unsuitable milk.
Use fresh milk with at least 1.5% fat.
The milk is too hot.
Use milk at fridge temperature.
The milk carafe is dirty or not inserted correctly.
Clean the carafe and insert it correctly.
The machine does not dispense milk.
The components of the carafe are not assembled
correctly.
Check that the components of the carafe have been
assembled correctly.
Water under the machine.
The used capsule drawer and the drip tray are
incorrectly inserted.
Reinsert both parts in the machine. First insert the used
capsule drawer as far as it will go, then slide the drip
tray back in place.
Please contact an authorised service centre for any problems not covered in the above table or if the suggested solutions do not solve the
problem.
English
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