Saeco Abc, Manual

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MANUAL MACHINES 05 TROUBLESHOOTING
SAECO Rev. 00 / May 2010 Page / 01
01
FAULT POSSIBLE CAUSES SOLUTION
The machine does not
switch on
No power supply Check the electrical circuit
The machine does not warm
up
The thermostats have intervened
The power supply does not reach
the boiler
Replace the thermostats (if of the
One shot type)
If they are manual, reset them
If they are automatic, they are
reset automatically
Check the electrical connections
The pump is very noisy
There is no water in the tank
The pump has disengaged from
the supports
The silicone pipe that carries the
water from the tank to the pump is
pinched or blocked
Fill the tank
Insert the pump into the supports
once again
Check the water circuit
The coffee is too cold
The fi lter holder is not inserted for
the pre-heating process
The cups are cold
Run hot water through the fi lter
holder
Pre-heat the cups with hot water
The milk does not froth
The milk is not suitable (powdered
or skimmed milk)
Dirty nozzle or Cappuccino maker
Use whole milk
Carefully clean the nozzle or the
cappuccino maker with water
The coffee flows too quickly
and does not form the cream
Little coffee in the filter holder
Grinding level too coarse
There is a missing component in
the filter holder
Increase the quantity
Use a different mixture
Verify that all the components are
in place and installed correctly
The coffee does not flow or
it flows in drops
Grinding level too fi ne
The coffee is pressed too much in
the fi lter holder
Too much coffee in the filter holder
Blocked water channels
Blocked filter in the filter holder
Use a different mixture
Agitate the coffee
Reduce the amount of coffee
Descale the machine
Carefully clean the fi lter
The coffee does not flow from
the edges
The fi lter holder has been
inserted incorrectly into the coffee
dispensing unit
The upper border of the fi lter
holder is dirty
The seal of the boiler is dirty or
worn
Too much coffee in the fi lter holder
Insert the fi lter holder correctly
Clean the edges of the fi lter holder
Clean or replace the seal
Reduce the amount of coffee
P.S.: Refi ll the water circuit when the machine is fi rst used as well as when the water in the tank
fi nishes.
5.1 Causes and solutions