Problem
Possible Causes
What to Do
Noise
Knocking noise in the
wash cabinet
A spray arm is knocking
against an item in a
basket
Interrupt the programme,
and rearrange the items
which are obstructing the
spray arm.
Rattling noise in the
wash cabinet
Items of crockery are
loose in the wash
cabinet
Interrupt the programme,
and rearrange the items
of crockery.
Knocking noise in the
water pipes
This may be caused by
on-site installation or
the cross-section of the
piping.
This has no influence on
the dishwasher function,
if in doubt, contact
a suitably qualified
plumber.
Unsatisfactory
washing result
The dishes are not clean
The dishes were not
loaded correctly.
See notes in “Loading the
Dishwasher Baskets”.
The programme was not
powerful enough.
Select a more intensive
programme. See” Wash
Cycle Table”.
Not enough detergent
was dispensed.
Use more detergent, or
change your detergent.
Items are blocking the
path of spray arms.
Rearrange the items so
that the spray can rotate
freely.
The filter combination in
the base of wash cabinet
is not clean or is not
correctly fitted. This may
cause the spray arm jets
to get blocked.
Clean and/or fit the filter
combination correctly.
Clean the spray arm jets.
See “Cleaning the Spray
Arms”.
Cloudiness on glassware Combination of soft
water and too much
detergent.
Use less detergent if you
have soft water and select
a shortest cycle to wash
the glassware and to get
them clean.
Black or gray marks on
dishes
Aluminum utensils have
rubbed against dishes.
Use a mild abrasive
cleaner to eliminate those
marks.
Detergent left in
dispenser cups
Dishes block detergent
cups.
Re-loading the dishes
properly.
Problem
Possible Causes
What to Do
Unsatisfactory drying
result
The dishes are not drying Improper loading
Load the dishwasher
as suggested in the
directions.
Too little rinse-aid
Increase the amount of
rinse-aid/refill the rinse-
aid dispenser.
Dishes are removed too
soon
Do not empty your
dishwasher immediately
after washing. Open the
door slightly so that the
steam can escape. Begin
unloading the dishwasher
only once the dishes are
barely warm to the touch.
Empty the low basket
first. This prevents water
from dropping off dishes
in the upper basket.
Wrong program has
been selected
Use of cutlery with a
low-quality coating
In short program the
washing temperature is
lower. This also lowers
cleaning performance.
Choose a program with a
long washing time.
Water drainage is more
difficult with these items.
Cutlery or dishes of this
type are not suitable
for washing in the
dishwasher.
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