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GENERAL CARE INSTRUCTIONS

Ensure that the crown is fully screwed in before submerging in 

water. 
Do not attempt to open the caseback of the watch without 

professional help or prior approval from RZE Watches. 
Rinse the watch in fresh water after submerging in salt water. 
Do not use soap to wash the canvas watch strap and air-dry the 

strap after cleaning 

Frequently asked questions 

1.

My watch is not moving when I receive it. What can I do?  

Mechanical watches run based on the movements of your arm. 

Give your watch a shake and wind using the crown to get the 

watch moving again.  

2.

My watch is not keeping the power reserve of up to 40hrs, is 

there something wrong?  

Like a brand new car, you need to run in your brand new watch 

movement for a few days before it start to perform to factory 

standard. Wear/wind your watch regularly to ensure its always 

moving.  

3.

My watch is not keeping time accurately (outside factory 

tolerance of -10/+30sec/day) 

Your watch may be magnetized. A watchmaker with a 

demagnetizer will be able to fix the issue within minutes, for a 

minimal fee.  

4.

Can I polish my watch?  

Do not attempt to polish your watch. It will damage/remove the 

UltraHex coating leaving you with raw titanium that oxidizes and 

scratches easily.

For other enquiries, please contact

 

[email protected]

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