48
Correcting Problems
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the appliance and
disconnect it from the mains before starting troubleshooting.
Before contacting or even sending the appliance to us, use the following table to check whether you can correct
the problem yourself.
10.1 Correcting problems with the high-pressure cleaner
Problem
Possible cause
Solution
The high pressure cleaner will not
start even though the spray button
is depressed.
The appliance is switched off.
Turn on the appliance using the
On/Off switch.
You have too many consumers
connected to the mains. The
high-pressure cleaner requires an
electric circuit for itself.
Connect the high-pressure cleaner
to an electric circuit on which there
are no other consumers.
The pump is
not running.
The appliance is not connected to
the water supply or the tap of the
water supply is not on.
Connect the appliance to a garden
hose, Chapter 4.5, “Connecting a
garden hose (not in the scope of
delivery)“. Turn on the water tap.
The appliance is attached
to the water supply, but it is
too weak.
The water pressure of your water
supply is too weak. Talk to your
supplier.
The pump is defective.
Contact your dealer.
Cleaning agent is not being added.
The control knob for adding
cleaning agent is in the ‘OFF’
position.
Turn on the control knob for adding
cleaning agent.
The cleaning agent tanks are
empty.
Fill the tanks with cleaning agent,
Chapter 4.2, “Filling the cleaning
agent tanks (only when required)“.
The lance is leaking.
The sealing ring is damaged.
Replace the sealing ring with a new
one, Chapter 9.2, “Replace sealing
rings“.