Ruwido easytip Z3, Operating Instructions Manual, Page: 16 / 174

Troubleshooting
• LED not illuminating
Check installation of batteries.
Check battery life and replace if necessary.
• TV will not go into standby mode
Wrong code selected.
Search mode not completed.
The unit may not be compatible with your brand/type of
TV or your TV is no longer supported because of
increasing age. (If in doubt check with the Helpline)
• Pro or – not working
Wrong code selected or not supported by the TV.
• AV Key not working
Wrong code selected or not supported by the TV.
• Your TV is not listed
It may still work, try the Search facility.
• Why do some functions work on some codes and then do
not on another?
This is because the remote simulates functions from the
original item. For example, some of the codes may
support Teletext as per the original, however, some
original remotes did not have this feature so under
certain codes, the Z3 will not support this feature either.
If this happens then try the next code in the list
• I found a code which puts my TV in standby mode but some
of the functions aren’t working correctly
You have found a code which is partially compatible with
your TV, this could happen even when using specific
code numbers against your particular brand, if so, move
to the next code in the list and try again.
• I have run through the Search Mode for at least 15 minutes,
but my TV/SAT/VCR has not responded at all!
It is very likely that your TV/SAT/VCR is one of the few
models that are not compatible with the Easytip Z3.
Please contact our helpline to find out if we can offer an
alternative solution.
U s e r M a n u a l
Helpline 00800 31133113
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