For Customer Services & Spare Parts please call
0345 208 8750
Opening times: Monday - Friday 8am – 6pm & Saturday 9am – 1pm
or visit us at
www.productcareuk.com
53
Error Codes
All repairs to your machine should be carried out by a qualified engineer or contact Product
Care on
0345 208 8750.
Display
Description
Solution
E01
The door of your machine is left open.
•
Close the machine door.
If the problem persists, unplug your machine, turn
off your tap and contact
Customer Services on
0345 208 8750
E02
•
Water cut-off or low mains water
pressure.
•
Water tap may be closed. Check.
•
Mains water may be cut-off. Check.
•
If so, switch the programme knob
to ‘Stop’
position. You can select a programme and run
your machine after the mains water is supplied.
Mains water pressure may be low. Check.
•
Water inlet hose may be twisted. Check. Water
inlet hose may be clogged.
•
Clean water inlet hose and valve inlet filters.(*)
If the problem persists, unplug your machine,
turn off your tap and contact
Customer Services
on
0345 208 8750
E03
•
Pump filter is clogged.
•
Pump is damaged.
•
Electrical connection is
malfunctioning.
•
Clean the pump filter. (**)
If the problem persists, unplug your machine, turn
off your tap and contact
Customer Services on
0345 208 8750
E04
•
Your machine has excessive
amount of water.
•
Your machine will drain water by itself. Pursuant
to draining operation, turn off your machine
and unplug it.
If the problem persists, unplug your machine, turn
off your tap and contact
Customer Services on
0345 208 8750
(*) See page 56
(**) See page 57 - 58
