Troubleshooting
Fault Phenomenon
Reason
Solution
1.
Mist projector works normally,
but without mist spray
a. Water could be contaminated with other substances
or chemicals
b. Water tank could be cracked
c. Water tank could be empty
a. Clean out the water tank and replace with clean
water
b. Pour out the water and check for cracks
c. Refill the water tank. A full tank of water will last
approximately 8 hours
2. Mist projector doesn’t work
a. Bobber doesn’t float
b. Water tank could be empty
a. Free the bobber and allowit to float freely.
b. Refill the water tank. A full tank of water will last
approximately 8 hours
3. No indicator light, no wind, no
mist.
a. Power cord is unplugged, and electric power is
power off
a. Plug the power cord, and turn on the electric
power
4.Peculiar smell from the mist
a. When new, there might be residue in the water
tank/mist plate.
b. The water in the water tank many be contaminated.
a. The smell should disappear after further use.
b. Clean out the water tank and refill with fresh water
5.The fan doesn’t work as normal
a. The plug and supply cord are damaged
b. The blades are bend
c. Don’t safety device
a. Find service agent or a suitable qualified person
to change or service b. Don’t play the blades. Use
soft damp cloth then wipe with dry cloth
c. Installed correctly in accordance with the manual.
Can not be installed until there is no electricity
* Make sure power is disconnected before any
cleaning or maintenance is performed.
* It is recommended that you clean the water tank
every 2-3 weeks of use, and clean the flume every
week.
* Pull out the water tank before cleaning it - pull the
plastic tube out of the mist cask properly, then take
out the mist cask and water tank.
* Use a dry cloth to clean the mist cask. If there are
stubborn stains on the mist cask, use a cloth lightly
dampened with mild detergent.
* If the mist feature will not be used for a long time,
empty the water tank and leave it to dry before
recapping it.