In the first instance, consult your retailer for possible repair or replacement. If
your retailer fails to solve your problem and you need to return the appliance,
make sure that:
1.
The unit is packed carefully back into its original packaging.
2.
Proof of purchase is attached.
3.
Give the reason why you are returning it.
If the supply cord is damaged, it must be replaced by the manufacturer or its
service agents in order to avoid a hazard. If service becomes necessary
within the warranty period the appliance should be returned to an approved
Tedelex Trading (Pty) Ltd service centre. Servicing outside the warranty
period is still available, however it will be chargeable.
PLEASE AFFIX YOUR PROOF OF PURCHASE/RECEIPT HERE.
IN THE EVENT OF A CLAIM UNDER WARRANTY, THIS RECEIPT MUST
BE PRODUCED.
W A R R A N T Y
Tedelex Trading (Pty) Limited (“the Supplier”) warrants to the original
purchaser of this product (“the Customer”) that this product will be free of
defects in material and workmanship which under normal, personal, family or
household purpose manifest themselves within a period of 365 days from the
date of purchase or in respect of commercial or professional purposes,
manifest themselves within a period of 90 days from the date of purchase.
Any claim in terms of the warranty must be supported by a proof of purchase.
If such proof is not available, then notwithstanding anything to the contrary
herein, the Supplier’s normal charge for service and/or spares will be payable
by the Customer upon collection of the repaired product. If a claim is made in
terms of the aforesaid warranty within the first 7 days from the date of
purchase, the faulty product will be exchanged (provided that the product is in
its original packaging with all accessories). Failing return of the product
within 7 days, the Supplier’s liability shall be limited on return to the Supplier
of the product or parts thereof, to the replacement or repair (in the sole
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