23
TROUBLE SHOOTING
PROBLEM
CAUSE
SOLUTION
CAPSULE COFFEE MAKER:
No coffee is brewed.
The water tank is empty.
Fill water into the water
reservoir.
The coffee is not hot
enough.
Cold
‘to the touch’ cups/
mugs are being used.
Scale build-up in machine.
Preheat the cup/ mug.
Descale.
Cold machine - brew a cup of
water to warm up the circuit.
The c
apsule can’t or hasn’t
dropped down into the used
capsule container/ bin.
The used capsule container/
bin are full.
The capsule is deformed.
Empty the used capsule
container/ bin.
Push the capsule down with
your finger or close the
handle and open it once
again.
There is steam when the
operating handle is opened.
The handle may have been
opened too quickly once
brewing finished.
Leave the appliance for a few
seconds to let the residual
pressure and existing pressure
to escape.
There is water on the table.
The water tank may be
leaking.
The drip tray is full of water.
Once brewing had finished,
one could have opened the
Check if the valve on the
water reservoir is stuck.
Empty the drip tray.
Make sure that the drip tray
set correctly in its in place.
