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NEED HELP?
Warranty Information
(Applies only in the United States and Canada)
For service, repair or any questions regarding your appliance, please call our
Customer Service Line at 1-800-947-3744. Please
DO NOT
return the product to the place
of purchase. Also, please
DO NOT
mail product back to manufacturer, nor bring it to a
service center. You may also want to consult www.prodprotect.com/russellhobbs.
What does it cover?
• Any defect in material or workmanship provided; however, the liability of Spectrum
Brands, Inc. will not exceed the purchase price of product.
How long is the warranty valid?
• In the United States: Two years from the date of original purchase with proof of such
purchase.
• In Canada: Two years from the date of original purchase with proof of such purchase.
Canadian residents can register online for an extra year of warranty at:
www.prodprotect.com/russellhobbs.
What will we do to help you?
• Provide you with a reasonably similar replacement product that is either new or
factory refurbished.
How do you get service?
• Save your receipt as proof of date of sale.
• Visit the online service website at www.prodprotect.com/russellhobbs, or call toll-
free 1-800-947-3744, for general warranty service.
• If you need parts or accessories, please call 1-800-738-0245.
What does your warranty not cover?
• Damage from commercial use
• Damage from misuse, abuse or neglect
• Products that have been modified in any way
• Products used or serviced outside the country of purchase
• Glass parts and other accessory items that are packed with the unit
• Shipping and handling costs associated with the replacement of the unit
• Consequential or incidental damages (Please note, however, that some states do
not allow the exclusion or limitation of consequential or incidental damages, so this
limitation may not apply to you.)
How does state law relate to this warranty?
• This warranty gives you specific legal rights. You may also have other rights that vary
from state to state or province to province.
