8
service
If you ring Customer Service, please have the
Model No.
to
hand, as we won’t be able to help you without it. It’s on the
rating plate (usually underneath the product).
The product isn’t user-serviceable. If it’s not working, read
the instructions, check the plug fuse and main fuse/circuit
breaker. If it’s still not working, consult your retailer. If that
doesn’t solve the problem:
Pack carefully, with a note of your name, address, day phone
number, and what’s wrong. If under guarantee, say where and
when purchased, and include proof of purchase (till receipt).
Send it to Customer Returns (address below right).
Customer Service
Customer Returns
(correspondence only)
Salton Europe Ltd
Salton Europe Ltd
Heath Mill Road
Failsworth
Wombourne
Manchester
Wolverhampton
M35 0HS
WV5 8AQ
Customer Service ([email protected])
telephone 0845 658 9700 (local rate number)
guarantee
Defects affecting product functionality appearing within one
year of purchase will be corrected by replacement or repair
provided the product is used and maintained in accordance
with the instructions. Your statutory rights are not affected.
Documentation, packaging, and product specifications may
change without notice.
online
www.russellhobbs.co.uk
for more products.
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