Configuration Guide
FAQs
3 FAQs
Q1: I failed to log into the eWeb management system. What can I do?
Perform the following steps:
(1) Check that the network cable is properly connected to the LAN port of the device and the corresponding LED indicator
blinks or is steady on.
(2) Before accessing the configuration GUI, set the IP assignment mode to
Obtain an IP address automatically
(recommended), so that the server with DHCP enabled can automatically assign an IP address to the PC. To designate a
static IP address to the PC, set the IP address of the PC in the same network segment as the IP address of the management
interface. For example, if the default IP address of the management interface is 192.168.120.1 and the subnet mask is
255.255.255.0, set the IP address of the PC to 192.168.120.X (X is any integer ranging from 2 to 254), and the subnet mask
is 255.255.255.0.
(3) Run the
ping
command to test the connectivity between the PC and the device.
(4) If the login failure persists, restore the device to factory settings.
Q2: What can I do if I forget my username and password? How to restore the factory settings?
To restore the factory settings, power on the device, and press and hold the
Reset
button for 5s or more. The device
automatically restores the factory settings. After the restoration, the default factory IP address is 192.168.120.1. You can
access the eWeb management system of the factory device without password.
Summary of Contents for Reyee RG-EW Series
Page 1: ...Ruijie Reyee RG EW Series Routers Web Based Configuration Guide...
Page 35: ...Configuration Guide eWeb Configuration...
Page 38: ...Configuration Guide eWeb Configuration Figure 3 2 27 Traceroute Test and Result...
Page 39: ...Configuration Guide eWeb Configuration Figure 3 2 28 DNS Lookup Test and Result...
Page 46: ...Configuration Guide eWeb Configuration Figure 3 3 3 Enable Guest WiFi...