Rugged Computing IA80, User Manual, Page: 81 / 85

Rugged Computing
Users Manual Rugged Table PCs 81
6.5 Trouble shooting from A to L
A. Battery Problem
Condition Check Point
The battery does not charge
(Battery Charge indicator does
not light orange.
z
Make sure that the AC adapter is properly connected.
z
Make sure that the battery is not too hot or cold. Allow
time for the battery pack to return to room
temperature.
z
Make sure that the battery pack is installed correctly.
z
Make sure that the battery terminals are clean.
B. Bluetooth Transmission Problem
Condition Check Point
I cannot connect to another
device with Bluetooth wireless
technology.
z
Make sure that both devices have activated Bluetooth
feature.
z
Make sure that the distance between the two devices
are not over 10 meters or that there are no walls or
other obstructions between the devices.
z
Make sure that the other device is not in “Hidden”
mode.
z
Make sure that both devices are compatible.
C. Display Problem
Condition Check Point
Nothing appears on the screen.
z
During operation, the screen may automatically turn
off as a result of power management. Press any key to
see if the screen comes back.
z
The brightness level might be too low. Increase
brightness by pressing the button.
D. Date/Time Problems
Condition Check Point
The date/time is incorrect. Correct the date and time via the operating system or BIOS
Setup program.
After you have performed everything as described above
and still have the incorrect date and time every time you turn
on the tablet PC, the RTC (Real-Time Clock) battery is at
the end of its life. Call an authorized dealer to replace the
RTC battery.