SME VoIP Handset Guide 4.8
Proprietary and Confidential
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7
Calls Operations ............................................................................................................................................... 58
7.1 Incoming call .................................................................................................................................................. 58
7.1.1 Answering an Incoming Call ................................................................................................................... 58
7.1.2 Reject an Incoming Call .......................................................................................................................... 58
7.1.3 Silencing an Incoming Call ...................................................................................................................... 59
7.1.4 Ending a Call ........................................................................................................................................... 59
7.2 Initiating a Call ............................................................................................................................................... 59
7.2.1 Initiating a Call from Idle ........................................................................................................................ 59
7.2.2 Initiating a Call from Contacts ................................................................................................................ 59
7.2.3 Initiating a Call from Calls ....................................................................................................................... 60
7.2.4 Initiating a Call from the Central Directory............................................................................................. 60
7.3 Call Holding/Retrieving .................................................................................................................................. 60
7.4 Attended and Unattended Transfer of a Call ................................................................................................. 60
7.4.1 Attended Transfer .................................................................................................................................. 61
7.4.2 Unattended Transfer .............................................................................................................................. 61
7.5 Swap between Two Calls ............................................................................................................................... 63
7.6 Call Waiting .................................................................................................................................................... 64
7.7 Conference Call .............................................................................................................................................. 65
7.7.1 Establishing a Conference Call ................................................................................................................ 65
7.7.2 Terminating a Conference Call ............................................................................................................... 66
8
Accessories ...................................................................................................................................................... 67
9
Troubleshooting .............................................................................................................................................. 68
9.1 Operational problems .................................................................................................................................... 68