RTS VLink User Manual Download Page 4 | Manualshive

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RTS VLink User Manual Download Page 4

Restore Menu Item ......................................................................................................................................... 17
Minimize Menu Item ...................................................................................................................................... 17
Maximize Menu Item ..................................................................................................................................... 17
Logout Menu Item .......................................................................................................................................... 18
Close Menu Item ............................................................................................................................................ 18
About... Menu Item ........................................................................................................................................ 18

VLink/VLinkLE Control Panel Statistics ..............................................................................................18
Multi-Channel, Multi-Access Communications ....................................................................................19

Selector Configuration ...................................................................................................................................... 19
Selector Colors and Function ............................................................................................................................ 19

Colors ............................................................................................................................................................. 19
Functions ........................................................................................................................................................ 20

IFB ..................................................................................................................................................................... 20
ISO ..................................................................................................................................................................... 20
Interfacing with other Systems .......................................................................................................................... 20

Troubleshooting .....................................................................................................................................21

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Summary of Contents for VLink

Page 1: ...VLink and VLink LE Control Panel User Manual F01U217815 Rev 01 5 2011 ...

Page 2: ... com warranty RadioCom www telexradiocom com warranty Headsets www intercomheadsets com warranty Customer Support Technical questions should be directed to Customer Service Department Bosch Security Systems Inc 12000 Portland Avenue South Burnsville MN 55337 USA Telephone 877 863 4169 Fax 800 323 0498 Info rtsintercoms com Technical Questions EMEA Bosch Security Systems Technical Support EMEA http...

Page 3: ...ease Remote Talk 12 Enable Client Login 12 Disable Client Login 12 Dial Pad 13 Integrated Telephone Interface 13 Microphone 14 Earphone and Speaker Level Adjustments 14 Control Panel Buttons 14 VLink VLinkLE Control Panel Options Window 15 Hide Disabled Selectors Check Box 15 Hide Selector Legends Check Box 15 Audio Quality Drop Down Menu 15 Echo Cancellation Check Box 15 Control Panel Context Men...

Page 4: ...tem 18 Close Menu Item 18 About Menu Item 18 VLink VLinkLE Control Panel Statistics 18 Multi Channel Multi Access Communications 19 Selector Configuration 19 Selector Colors and Function 19 Colors 19 Functions 20 IFB 20 ISO 20 Interfacing with other Systems 20 Troubleshooting 21 ...

Page 5: ...configure and use VLink VLinkLE software A troubleshooting section addresses commonly encountered issues Additionally a product features list is included System Requirements Hardware Requirements Dedicated Pentium Celeron 1 0GHz or equivalent w 1GB RAM Multi purpose Pentium 4 2 0GHz or equivalent w 1GB RAM Mac Compatibility Dual Core Intel Processor Macbook Macbook Pro or Mac desktop running Windo...

Page 6: ... Data Rate Kbps ATS 20msa a ATS Audio Time Slice per packet controls how many 20ms audio frames are transmitted within a single UDP User Datagram Protocol packet As each UDP packet requires a fixed amount of overhead the more frames sent at the same time the less the UDP overhead which conserves network bandwidth Conversely the more audio frames sent per transmission the greater the system latency...

Page 7: ...wing 1 Locate the VLink VLinkLE Control Panel setup file typically named VLink VLinkLE_Control_Panel_Setup exe provided 2 Run the installer 3 Follow the prompts NOTE You must accept the VLink License Agreement to install the software 4 Once installation is complete select the Launch VLink VLinkLE Control Panel check box 5 Click Finish The VLink VLinkLE program opens ...

Page 8: ...ted however some PC s may have multiple connections so be sure that the correct address is selected 2 In the first and second Virtual Matrix IP Address fields enter the Virtual Matrix IP Address server and then the port number supplied by your system administrator 3 From the Graphic Scheme drop down menu select either Normal or Large NOTE This makes the selectors on the VLink VLinkLE Control Panel...

Page 9: ...st your microphone audio level if necessary NOTE If AGC Automatic Gain Control is enabled adjusting this control does not affect the audio level sent to the Virtual Matrix however an improper base setting may result in audio distortion 9 From the Select Earphone Speaker drop down menu select the correct audio output device 10 Select the version of your audio output device that is preceded by Direc...

Page 10: ...figuration window The VLink VLinkLE Login window appears To log in to the control panel do the following 1 In the Login Name field enter the login name 2 In the Login Password field if configured for password protection enter the password supplied by your system administrator Optional NOTE System Administrators you can find default logins for users and devices in the VLink VLinkLE System Administr...

Page 11: ...trol panel can be minimized however it automatically reappears when a new call is received Talk Listen Selectors The main display provides a series of buttons referred to as Talk and Listen selectors An available Talk selector is outlined in red while an available Listen selector is outlined in green FIGURE 2 Control Panel ...

Page 12: ...ly slow flash of talk selector In use tally slow double flash of talk selector A selector can refer to either an individual source or destination or to a Group Call or Party Line Group Call A single selector activates a Talk and Listen to multiple destinations Party Line A dynamic conference whereby activation of the associated selector automatically makes you a participant of the selected confere...

Page 13: ...vates when you release Selector Context Menu The Selector Context menu shown in Figure 4 is used to adjust volumes release remote talks enable and disable client logins and display the dial pad for dialing out To open the Selector Context Menu do the following Right click a selector A popup menu appears Selector Volume The Selector Volume menu is used to increase the volume for the selected select...

Page 14: ...B and 30dB To adjust the volume do the following 1 Right click on the control panel interface A popup menu appears 2 Click Selector Volume The volume increases 6dB NOTE You can also use your computer keyboard by ensuring the application has keyboard focus the label you want to change is highlighted with the mouse and then the keys on the numeric keypad are pressed Release Remote Talk The Release R...

Page 15: ...e following 1 Right click the selector corresponding to the telephone interface The context menu appears 2 Select Dial Pad 3 Enter the number to dial 4 Click Dial The connection is initiated The talk and listen functions activate and are left on until they are released which then drops the call Any number of operators may join the call by turning on their talk and listen buttons but the line is he...

Page 16: ...of the control panel 2 Using the slider adjust the volume of both the speakers used to monitor the system and your headset volume across all channels Control Panel Buttons Button Description Logs the control panel off and displays the control panel login window Opens the VLink VLinkLE Control Panel Configuration window This window is also accessible from the Login screen Opens the VLink VLinkLE Co...

Page 17: ... Legends check box is used to hide on selector listen and talk identifiers Audio Options Group Box Audio Quality Drop Down Menu The Audio Quality drop down menu is used to select the up to three 3 different audio sampling rates Narrowband 8KHz Wideband 16KHz and Ultra Wideband 32KHz Echo Cancellation Check Box The Echo Cancellation check box is used to activate the Control Panel s echo cancellatio...

Page 18: ... or off adjusting the volume opening the Statistics window and logging out To open the Control Panel Context Menu do the following Other than on a selector right click anywhere on the control panel interface The Control Panel Context Menu appears Microphone On Off Menu Item The Mircrophone On Off menu item is used to turn the microphone on and off Speaker On Off Menu Item The Speaker On Off menu i...

Page 19: ...click on the control panel interface A popup menu appears 2 Click Master Volume The volume descreases 6dB NOTE You can also use your computer keyboard by first ensuring that the application has keyboard focus highlighting the label you want to change with the mouse and then use the keys on the numeric keypad Always On Top Menu Item The Always On Top menu item is used to keep your control panel alw...

Page 20: ... the control panel window closes and the VLink VLinkLE Login window does not appear About Menu Item The About menu item is used to view your control panel version and support contact information NOTE The control panel can be oriented vertically in various degrees by clicking and holding on the left or right edge of the frame and dragging it horizontally VLink VLinkLE Control Panel Statistics The V...

Page 21: ...t to point may show an individual s name or function such as Sam Director or Plant Mgr A group call may be named descriptively such as Paging Emergency or Security Similarly a Party Line may be named Conference Selector Colors and Function Colors Gray Keys signify an offline point to point call which indicates that the associated control panel or device interface is not connected to the VLink VLin...

Page 22: ...ontrol keys programmed to operate the same IFB output flash to indicate the function is in use ISO ISO is an intercom function by which a temporary and private communication link is established between an operator who is located at an intercom control panel and another operator The function is valuable wherever a short term private exchange is required between two 2 operators who are normally shar...

Page 23: ...eft hand corner of your control panel check to see that your microphone is not muted represented by a red line through the microphone image Each click on the image cycles between microphone on and microphone mute Click the statistics icon and under Send Audio Rate verify that audio packets are being sent If not there may be a problem with the selected Headset device NOTE The Send Audio Rate does n...

Page 24: ...Bosch Security Systems Inc 12000 Portland Avenue South Burnsville MN 55337 U S A www boschcommunications com ...

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