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Firmware Upgrades
Firmware updates are required when you upgrade to a new version of NetSuite. The required files are
included in the NetSuite distribution CD. You must follow this procedure in the order presented to
successfully update the firmware.
Firmware Upgrade Order
When upgrading firmware, the following order should be followed:
1. Upgrade 3019 MODBUS Serial card firmware and PLD.
2. Upgrade 3018 HART card firmware and PLD.
3. Upgrade 3000/01-0YZ Counter card firmware and PLD.
4. Upgrade 3000/01-0YZ Servo card firmware and PLD.
5. Upgrade 3000/01 Chassis Processor firmware and PLD.
6. Upgrade 3000/06 Node Processor firmware.
7. Lastly, power cycle in order for the new firmware and PLD to take effect.
If the order is not followed, then you might not be able to communicate to the cards intermittently as a
result of firmware incompatibilities. In this case, the firmware of any card can still be updated by means of
setting it into Bootloader mode.
Firmware Upgrade Procedure
1. Ensure that all redundant node processors are powered up and running.
2. Copy the Node Processor firmware from the distribution CD into a temporary folder (Located under the
Firmware
4000
Directory).
3. Launch NetArrays and open the Device Status window for the Node to be upgraded. Leave the
window open.
4.
If no communication can be established in step 3, ensure that the PC’s network interface is configured
in the same IP domain as the 3000/06 Node Processor. Issue a ping command from the PC to the
configured IP address to verify connectivity. If there is no response from the node, set DIP SW2-1 on
one Node Processor card (see Figure 2) in the ON position; remove Ethernet cables on ports J2, J3
and J4; and turn on the Node Processor. This will put the 3000/06 Node Processor into Bootloader
mode, which stops executing any user application logic and communicates for configuration changes
over the default IP address 89.89.89.89. You will need to configure this default IP address in the
Project Tag Database Manager also. Please note that Device Status window is not available when the
processor is in Bootloader mode.
5. Launch RTPNC.
6. From the left Devices tree-view, select the node that needs firmware upgrade. If the Node Processor
was put into Bootloader mode, select the node with the default IP address.
7.
From the File menu, select Download File…
8. Select the vik4k.bin file, which was copied in step 2.
9. Enter the password when prompted (Uploads and downloads are password protected, so you will
need the do
wnload password to download the firmware. The default password is “rtp”.).
10. In NetArrays Device Status window, ensure that all redundant Node Processors report receiving the
file vik4k.bin. Please note that Device Status window is not available when the processor is in
Bootloader mode.
11. Reconnect all Ethernet cables and set DIP SW2-1 (or DIP SW2-3) on the Node Processor card (see
Figure 2) back to its OFF position (if changed in step 4) and power-cycle the 3000/06 Node Processor.
Repeat steps 4 through 11 for the remaining 3000/06 Node Processors, if the Bootloader mode is
used to upgrade each Node Processor.
12. In NetArrays Device Status window, ensure that the Node Processor firmware version is reported
correctly. Please note that redundant Node Processors will not report a version, if the firmware is
same as the primary Node Processor.
