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SURFiR

®

Quick Reference Guide

Companion Remote Control

Key Features

Sleek and ergonomic, the SURFiR is the ideal companion remote for 

smart phones and tablets that are using the RTiPanel control app.

The SURFiR comes loaded with the following features: 

 433MHz and 2.4GHz Zigbee

®

 RF transmission capability

 Completely customizable and programmable

 Security screw on battery door for hotel applications

It’s Under Control

®

Safety Suggestions

Read and Follow Instructions. Read all safety and operating instructions before 

operating the unit.

Retain Instructions. Keep the safety and operating instructions for future 

reference.

Heed Warnings. Adhere to all warnings on the unit and in the operating 

instructions.

Heat. Keep the unit away from heat sources such as radiators, heat registers, 

stoves, etc., including amplifiers that produce heat.

Power Sources. Use only batteries of the type described in the operating 

instructions, or as marked on the unit.

Water and Moisture. Do not use the unit near water—for example, near a sink, 

in a wet basement, near a swimming pool, near an open window, etc.

Object and Liquid Entry. Do not allow objects to fall or liquids to be spilled into 

the enclosure through openings.

Servicing. Do not attempt any service beyond that described in the operating 

instructions. Refer all other service needs to qualified service personnel.

Damage Requiring Service. The unit should be serviced by qualified service 

personnel when:

    Objects have fallen or liquid has been spilled into the unit.

    The unit has been exposed to rain.

    The unit does not appear to operate normally or exhibits a marked change 

in performance.

    The unit has been dropped or the enclosure has been damaged.

Product Contents

Contents within the box include the following items:

 One (1) SURFiR Remote Control

 Four (4) AAA batteries

 One (1) Security screw removal tool

 Two (2) Button label lens covers (1 black - installed, 1 clear)

 One (1) Sheet of remote ID labels

 One (1) Sheet of button labels

 Three (3) Battery door screws (Tri-head security)

Limited Warranty

RTI warrants its products for a period of one (1) year (90 days only for included 
battery packs); or for a period of time compliant with local laws when applicable 
from the date of purchase from RTI or an authorized RTI distributor.

This warranty may be enforced by the original purchaser and subsequent owners 
during the warranty period, so long as the original dated sales receipt or other 
proof of warranty coverage is presented when warranty service is required.

Except as specified below, this warranty covers all defects in material and 
workmanship in this product. The following are not covered by the warranty:

Damage resulting from:

1. 

Accident, misuse, abuse, or neglect.

2. 

Failure to follow instructions contained in this Guide.

3. 

Repair or attempted repair by anyone other than Remote Technologies 
Incorporated.

4. 

Failure to perform recommended periodic maintenance.

5. 

Causes other than product defects, including lack of skill, competence or 
experience of user.

6. 

Shipment of this product (claims must be made to the carrier).

7. 

Being altered or which the serial number has been defaced, modified or 
removed.

70-210120-13  V1.2

For news about the latest updates, new product information, and 

new accessories, please visit our web site at: 

www.rticorp.com

For general information, you can contact RTI at:

Remote Technologies Incorporated

5775 12th Ave. East, Suite 180

  Shakopee, MN 55379

Tel. (952) 253-3100

Fax (952) 253-3131

Contacting RTI

If you are encountering any problems or have a question about your RTI 

product, please contact RTI Technical Support for assistance (see the Contacting 

RTI section of this guide for contact details).
RTI provides technical support by telephone, fax or e-mail. For the highest 

quality service, please have the following information ready, or provide it in your 

fax or e-mail.

•  Your Name
•  Company Name
•  Telephone Number
•  E-mail Address
•  Product model and serial number (if applicable)

If you are having a problem with hardware, please note the equipment in your 

system, a description of the problem, and any troubleshooting you have already 

tried.
If you are having a problem with software, please note what version you have 

installed, the operating system on your PC, a description of the problem, and 

any troubleshooting you have already tried. If you are calling about a software 

or programming question or problem, please be at you computer when you place 

your call. This will considerably speed up the troubleshooting process.

Please do not return products to RTI without return authorization.

Service & Support

This equipment has been tested and found to comply with the limits for a Class 

B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed 

to provide reasonable protection against harmful interference in a residential 

installation. Any changes or modifications not expressly approved by the party 

responsible for compliance could void the user’s authority to operate the device.
This equipment generates, uses, and can radiate radio frequency energy and, if 

not installed and used in accordance with the instructions, may cause harmful 

interference to radio communications. However, there is no guarantee that 

interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television 

reception, which can be determined by turning the equipment off and on, the 

user is encouraged to try to correct the interference by one or more of the 

following measures:

  Reorient or relocate the receiving antenna.
  Increase the separation between the equipment and the receiver.
  Connect the equipment into an outlet on a circuit different from that to 

which the receiver is connected.

  Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the 

following two conditions:
1.  

This device may not cause harmful interference.

2.  

This device must accept any interference received including interference 

that may cause undesired operation.

N27917

DECLARATION OF CONFORMITY (DOC)

The Declaration of Conformity for this product can be found on the RTI website 

at:  www.rticorp.com/declaration

Contains:

FCC ID: MMURTI1500

IC (Canada): 3166A-1500

Federal Communications Commission Notice

SURFiR

®

Companion Remote Control

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