RTI AD-16x, Installation And Operation Manual

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Audio Matrix Switch
AD-16x
44
CHAPTER 6 | SERVICE AND SUPPORT
Shipment of AD-16x for Service
RTI will pay all labor and material expenses for all repairs covered by this
product’s warranty. If necessary repairs are not covered by warranty, or if
a unit is examined which is not in need of repair, you may be charged for
the repairs or examination.
If it is necessary to ship the AD-16x for service:
Please pack it securely (we suggest that it be insured).
Do not include accessories such as power cords or manuals unless
instructed to do so.
You must pay any shipping charges incurred in getting your AD-16x to RTI.
RTI will pay reasonable return shipping charges via a carrier of our choice
to any destination within the United States if the repairs are covered under
warranty.
A copy of the original dated sales receipt must be provided whenever
warranty service is required. You will need this receipt to establish the date
of purchase.