RSscan footscan, User Manual

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1.9 Limited Warranty Terms and Conditions
rs scan products are warranted to be free from defects in materials or workmanship
for a period of one year from the date of delivery (the "Warranty Period").
If the product is determined to be defective during the Warranty Period, rs scan
shall repair the product.
Repair as provided under this warranty is the sole and exclusive remedy of the
consumer and rs scan's sole and exclusive liability in respect of defects in your
product.
Any parts replaced under warranty will become the property of rs scan.
Parts replaced under warranty will be covered by a 90 days repair warranty or the
remainder of the product warranty period, whichever period is longer. The product
warranty period will not be extended.
The customer shall exhaust all support options listed in the contact information
section before returning a product.
The customer shall contact rs scan support department (contact information on
page 6) prior to returning a product to obtain the rs scan Return Material
Authorization (RMA) procedure and form. After receiving and validating the filled-in
form from the customer, rs scan customer support shall issue an RMA number.
Returned products without a valid RMA number will be rejected.
The customer shall ship defective product freight prepaid to rs scan. rs scan shall
ship the repaired product freight prepaid to the customer. Customers outside of
Europe shall issue a pro-forma invoice and declare the shipment as temporary
export, contact rs scan customer support for more information on shipments outside
of Europe.
To the extent permitted by applicable law(s) rs scan does not assume any liability
for loss of or damage to or corruption of data, for any loss of profit, loss of use of
products or functionality, loss of business, loss of contracts, loss of revenues or loss
of anticipated savings, increased costs or expenses or for any indirect loss or
damage, consequential loss or damage or special loss or damage.
This Limited Warranty does not affect your legal (statutory) rights under your
applicable national laws relating to the sale of products.
The warranty covers:
The cost of all parts and labor in the repair or replacement of any parts, following
mechanical or electrical breakdown, which are shown to the satisfaction of rs scan
to be defective due to faulty materials or workmanship.
The warranty does not cover:
Normal wear and tear, including wearing parts such as fuses, dents, scratched
paintwork, interface cables and Pressure Sensitive Layer (PSL).
The cost of repair following accidental damage, careless operating, unintended use,
use or incorrect installation of incompatible third party equipment, negligence,
handling damage, transit damage, misuse, non-compliance with the supplied
instructions, force majeure, natural forces or damage due to other external causes.
Unsatisfactory performance caused by non-compliance with the minimum system
requirements, the use or attachment of any accessories not produced or authorized
by rs scan.
Use of the footscan system for any purpose other than the intended use.
Repairs, alterations or disassembly carried out by unauthorized parties or agents.
Products damaged during transit to rs scan due to insufficient or improper
packaging.
Footscan software (refer to the footscan software End-User License Agreement in
Section
1.12 ).
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